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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Scala Shows Far More Than A Bit Of A Backbone Part 2: Market Impact
Scala is a serious challenger in the SME market, especially in emerging markets like Central and Eastern Europe, Middle East and China (possibly the local

create a free sample stub  third party specialists to create add-on modules providing functionality geared to a targeted market and meet the specific needs of a group of users. Moreover, this would allow individual divisions within a global company to select the functions best suited to their specific requirements and business, while still being able to integrate with ease to an existing global back-office system. Look for Scala to develop ever-deeper and more vertically-oriented functionality via its partner network and based on

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Creating a Business from a Project


Many software services companies are not able to turn their individual project successes into a line of business that brings in additional revenue streams. At the root of this is the simplistic assumption that "if you build, they will come."

create a free sample stub  an individual project to create a line of business (LOB) that brings in additional revenue streams. The root cause of this problem is the simplistic assumption that if you build, they will come. Even senior management is guilty of this in many companies. Often, executives tend to not realize that there is a big difference between being able to do something (in other words, delivering) and being able to get the mandate to do it (meaning selling and getting the order). A few companies have taken Read More

A Tale of a Few Good SCM Players - Part 2


Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for

create a free sample stub  Tale of a Few Good SCM Players - Part 2 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for the supply chain execution (SCE) space and the envy of competitors. But Read More

Move from a "Cost Center" to a "Game Changer"


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create a free sample stub  from a Cost Center to a Game Changer While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization. Some organizations also incorrectly believe that IT spend does not add direct value to the business and hence is not justified. The onus is on IT to mend this perception by delivering tangible business value. Learn how. Read More

A Traditional "Local Touch" Leader Espouses a More Global Vision


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create a free sample stub  enables ERP users to create and edit Office documents within the context of the ERP software operation (attaching a Word document to a customer entry, for example), storing any Office document in the ERP secured database, as part of the enterprise data enhanced integration with Microsoft Outlook , which allows two-way synchronization of contacts, calendars, and tasks improved traceability and security, and an extended workflow including a multilevel signature circuit, externalized management of Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


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The Benefits of a Software Selection Project-Even when Management Imposes a Decision


The Project Delivery Group (PDG) here at Technology Evaluation Centers (TEC) works closely with our clients to assist and guide them through the process of evaluating and selecting their business software solutions. Over the years, this group has witnessed the multitude of issues and hurdles that can arise—oftentimes unexpectedly—during those selections and has become adept at helping its clients

create a free sample stub  review existing business processes, create an “as-is” company model, identify business processes gaps and overlaps, suggest improvements, select a suitable enterprise resource planning (ERP) system, and, finally, start implementing the chosen system. In fact, the group was well into achieving its goal. A large amount of work on creating the as-is model had been done, a long list of requirements for the ERP system had been compiled and priorities assigned, and a whole range of nonefficient processes ha Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


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create a free sample stub  Agents Key #3 - Create a Single View of the Customer Key #4 - Customer Process Management Drives Efficiency Key #5 - Leverage the Internet with Care Key #6 - Apply Meaningful Metrics When applied together as a cohesive solution, these key elements enable an organisation to unlock the lifetime value of their customers and build an outstanding referral platform for future growth. Key #1 - Customer Culture is Crucial When creating an outstanding customer experience, technology can go a long way towards Read More

A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate


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create a free sample stub  Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers. Read More

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create a free sample stub  suppliers will have to create a database that contains information about what the item is, where it was made, and what its expiration date is. There is a more complex and costly write-and-read standard that lets companies add information to the tag. Retailers will need to figure out exactly what information they need, what format it should be in and how it should be shared, in addition to working together with their suppliers to solve these issues. Furthermore, it is not yet clear how companies will Read More

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create a free sample stub  allows a developer to create a composite application in which typically a web-based user interface accesses functionality in the packaged application. It can enable message-broker-based integration of several disparate packages or legacy systems. It allows a vendor to roll out new versions of the application in a modular, incremental fashion rather than all at once. It may drastically reduce the total application code. Componentization is thus necessary for vendors to move their back-office systems into Read More

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