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Product Development and Portfolio Management
Product Development and Portfolio Management
The Product Development and Portfolio Management Knowledge Base covers the execution processes of new product development projects and programs, including phase-gate processes. It also addresses...
 

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A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)
Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult

create a new account  (Or: How You Can Create a Great Product and Still Hit the Wall) This article has gone through several twists: it was initially conceived as an examination of the Makana product line in early 2009. I changed tack upon Makana’s acquisition by Salary.com during the second half of that year. The latest plot turn in the Makana saga is a recent e-mail I received from a Salary.com representative, issuing a no-comment with respect to Makana, as Salary.com intends to exit the sales compensation business. As for

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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Product Development and Portfolio Management
Product Development and Portfolio Management
The Product Development and Portfolio Management Knowledge Base covers the execution processes of new product development projects and programs, including phase-gate processes. It also addresses...

Documents related to » create a new account

How to Create a Business Case for Your Human Resources System


Getting CFO or CEO approval to purchase a new software system is often a challenge—but more so if that system is for human resources (HR), as HR is not traditionally considered a profit center. You need a business plan to gain management buy-in for your proposed HR project. Not sure what your plan should address? Find out the key components of a persuasive and detailed business case, so you can get support for your initiative.

create a new account  to Create a Business Case for Your Human Resources System How to Create a Business Case for Your Human Resources System If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. All of our services focus on improving HR and Payroll processes. For small to mid-size companies, we offer Human Resource Outsourcing and Payroll Outsourcing. Source : People ROA Resources Related to How to Create a Business Case for Your Human Resources System : Read More
Oco, Inc

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

create a new account  efficiency but can also create opportunities for real customer “stickiness” and business growth. As indicated by Jonathan Byrnes, a prominent customer service thought leader and author, service innovation and growth requires proactive account management and intimate customer understanding. Today, leading companies are redefining customer service . Phrases like “building a relationship with the customer,” and “understanding the customer better than the customer understands herself” underscore Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

create a new account  project plans Ability to create campaign budgets Ability to copy campaign budgets from budget templates Central viewing page for all campaign activities, notes, tasks, attachments and more Ability to track all campaign account activity and history in a single location by date and user Ability to schedule a campaign task reminder for one or more people, to be delivered at the same or different times Ability to deliver reminders to each users Tasks/ Activities list, as a notification pop-up window and/ or Read More

PLM: A New World of (More) Collaboration and Innovation


It used to be the case that PLM was perceived as being principally about CAD tools and 3D drawings and complex technical specs that no one really understood except the geekiest of PLM geeks. This perception was justified, to an extent. After all, PLM and CAD tools can be complicated, engineers and designers tend to operate in highly specialized environments, and there's a common misconception

create a new account  it was used to create the Mac OS X (now used by all Apple computers). Collaboration and innovation, which are now probably the most common buzzwords in the business software world, have always been present in PLM. Collaboration, because all projects where PLM is used are too complex to be delivered by one or a few isolated people. As for innovation, it’s safe to say that it is the very fundamental basis of the PLM concept. This was hard to understand for most business users, since they weren’t Read More

Maximizing the Value of an M&A!


Mergers and acquisitions (M&As) often lead to a lot of confusion, particularly with regard to systems and processes. Usually, monolithic enterprise resource planning (ERP) systems are in operation in both the firms, which are programmed with specific knowledge intrinsic to the firm’s core operations. This paper debates the options that have to be considered when both the firms are being managed by similar, competing, or best-of-breed ERP packages.

create a new account  the Value of an M&A! Mergers and acquisitions (M&As) often lead to a lot of confusion, particularly with regard to systems and processes. Usually, monolithic enterprise resource planning (ERP) systems are in operation in both the firms, which are programmed with specific knowledge intrinsic to the firm’s core operations. This paper debates the options that have to be considered when both the firms are being managed by similar, competing, or best-of-breed ERP packages. Read More

A Short Guide to a Faster WAN


Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity.

create a new account  Short Guide to a Faster WAN Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity. Read More

RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Four: Challenges and User Recommendations


LMS presents both an opportunity and a challenge for RedPrairie.

create a new account  - New Name For A Brave New Value Proposition Paradigm Part Four: Challenges and User Recommendations Challenges On November 8, RedPrairie Corporation ( www.redprairie.com , formerly McHugh Software International ), a provider of comprehensive supply chain execution (SCE) solutions including transportation, labor productivity and warehouse management, as well as supply chain visibility and collaboration solutions, released a new version of its warehouse management system (WMS), DLx Warehouse , Read More

Building a Business Case for Mobile Learning


Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers.

create a new account  a Business Case for Mobile Learning Look at e-learning from a business manager’s perspective, learn about some of the ways it can improve your bottom line, and build a compelling business case reaching out to your external audiences including customers, partners, channel or distributor networks, independent agents, suppliers, franchises/franchisees, association members, contractors, or volunteers. Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

create a new account  A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors Executive Summary Selecting a piece of enterprise application software has never been an exact science. Vendors' hype, consultants' conflict of interest, users' doubts, tediously long selection processes, and unclear decisions rationale are some of the unfortunate watchwords for most selection practices. It is daunting for corporate IT buyers to discern the true capabilities, strengths and weaknesses of a given Read More

Deacom Certification at a Glance: A Prelude to the Certification Report


We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process: It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by

create a new account  Certification at a Glance: A Prelude to the Certification Report We recently certified Deacom Integrated Accounting and ERP Software v 10.4 . Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process : It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by rating each criterion as Supported, Not Suppor Read More

10 Ways to Wow Your New Hire


More and more, engagement, or lack thereof, is cited as a reason people leave jobs. How do you foster engagement and when does it start? By providing your new hire with a strong first impression, you can forge a lasting bond that benefits employee and employer as well as the organization as a whole. A number of factors influence successful onboarding of new hires. Read this white paper to discover 10 new hire best practices that can ease new employees’ entry into your organization and help turn new hires into passionate, productive team players.

create a new account  Ways to Wow Your New Hire More and more, engagement, or lack thereof, is cited as a reason people leave jobs. How do you foster engagement and when does it start? By providing your new hire with a strong first impression, you can forge a lasting bond that benefits employee and employer as well as the organization as a whole. A number of factors influence successful onboarding of new hires. Read this white paper to discover 10 new hire best practices that can ease new employees’ entry into your Read More

New Web Threats in 2009


That's why the white paper new web threats in 2009 can be a real lifesaver.

create a new account  Web Threats in 2009 If you don't know about the latest Web threats, it's all too easy to get caught off guard . That's why the white paper New Web Threats in 2009 can be a real lifesaver. It lays out the latest Web-borne threats for you in easy-to-follow language—so that you know exactly what you have to look out for, and what you need to defend against . And that includes everything from Web- and social-networking-based malware to the latest Web 2.0 threats. You'll also discover the advantages of a Read More

RedPrairie - New Name For A Brave New Value Proposition Paradigm Part Three: Continued Market Impact


RedPrairie's solution for the first time enables both private & third party logistic providers (3PLs) to meet the needs of multiple vertical industries within a single WMS solution

create a new account  WMS, pick lists are created and passed to the LMS, and then, the LMS calculates goal times and stores the data for future assignments, when each job is dispatched to the operators from the WMS. However, while many renowned companies in the retail, food & beverage, consumer goods, and 3PL segments of the market have successfully implemented LMS and achieved these benefits, a greater number of these have yet to do so. Given the economic and operational potential benefits of LMS, the failure to implement Read More

RedPrairie - New Name For A Brave New Value Proposition Paradigm


Users with outdated warehouse management systems (WMS) who want the latest technology available and the next generation of transportation and logistics software should place RedPrairie on a shortlist of SCE vendors. Blossoming RedPrairie has offered its prospects a risk/gain-sharing arrangements. In other words, why, rather than pushing software licenses, the vendor opts for guaranteeing its results?

create a new account  - New Name For A Brave New Value Proposition Paradigm Event Summary On November 8, RedPrairie Corporation ( www.redprairie.com , formerly McHugh Software International ), lately an upbeat provider of comprehensive supply chain execution (SCE) solutions including transportation, labor productivity and warehouse management, as well as supply chain visibility and collaboration solutions, released a new version of its warehouse management system (WMS), DLx Warehouse , containing the specific Read More