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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 create google email address


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

create google email address  can be beneficial, but create sales complexity. It is increasingly important for offers to be targeted and personalised. Product or consumer led : changes to the buyers' behaviour means that customers no longer silently switch or make buying decisions in isolation. Operators need to understand and participate in the social network revolution. Consistency or channel variety : there are multiple forms of customer connection—in-store, online, by phone, on handset—but the commercial experience transcends

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Radio Frequency Identification (RFID)

Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID systems are used in different situations that require the tracking of unique items. RFID tags, in the context of enterprise resource planning and supply chain management, make items visible from manufacturing through distribution. RFID tags may be used to carry basic information such as an address, to more complex information used at different stages of an assembly line.  

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Usability as an ERP Selection Criteria


Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use—which puts up a barrier to receiving potential benefits. Systems with integrated search functionality and Web-like interfaces can make ERP solutions easier to use. Learn how to evaluate ERP software for its usability, so you can avoid investing in platforms that aren’t evolved toward usable and efficient interfaces.

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Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

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Bullet-proofing Instant Messaging


As more corporations adopt instant messaging (IM), chief information officers (CIOs) and IT managers are learning that it can be a serious source of liability and security exposure. Users, it seems, simply don’t understand the losses and exposures that can result from incautious IM use. Find out how security software solutions can help you reap the benefits of IM without exposing your company to unnecessary risk.

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Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

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Realizing Secure Networks by Overcoming Complexity: The Proteus IP Address Management System


Increased complexity, coupled with the adoption of voice over Internet protocol (VoIP), demands additional management overhead for enterprise- and carrier-class networks. This management need is compounded by requirement for corporations to implement IP version 6 (IPv6)-compatible networks to ensure capacity and service over the next decade. This transition will require careful planning, and naming systems will play a critical role.

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Enterprise Resource Planning Vendors Address Lean Manufacturing


Intentia, Fujitsu Glovia, QAD, and SSA Global's solutions supporting lean manufacturing are examined. Which areas the extended enterprise resource planning (ERP) vendors excel in depends on their original ERP system's suitability for repetitive versus to-order environments.

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TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center


Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic partnership with BPT Partners LLC (BPT) , a leading source of customer relationship management (CRM) research and education.

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What’s the Big Deal with Big Data?


{democracy:89} I won’t define big data here, but it’s clear for all the IT community to see that big data is the latest “big thing.” Just Google or Bing the term “big data” and you’ll get an idea of the amount of information and resources available (about 1,460,000,000 and 67,000,000 hits, respectively). But in our continuous research and talks with both software vendors and customers, we

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EdgeWave


EdgeWave develops and markets innovative secure content management (SCM) solutions including iPrism Web Security and the ePrism Email Security Suite with next generation solutions for email filtering, continuity, data loss protection, encryption and archive. EdgeWave information security products are used in service provider markets, and enterprises of all sizes across most commercial markets including healthcare, manufacturing, finance, insurance, real estate, and public administration, as well as educational institutions and state/local governments. The company’s award winning solutions can be delivered as hosted, on-premise, and hybrid services.

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Managing Your Business Processes to Create Competitive Advantage


Any company efficiency improvements are going to involve business process management (BPM). BPM ensures process consistency, optimizes business processes, and ensures compliance. The result is not only cuts in cost and time, but it adds a price value and creates a price advantage which helps companies enhance their competitive edge.

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