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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 create receipt


Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

create receipt  repair a returned item; create a direct delivery purchase order for sending the replacement from a vendor; identify the replacement components of a manufactured item; and identify supplemental items that should be included with the replacement item. Further explanation will employ the terms returned order and replacement order for these two sales orders associated with an RMA. The major variations in RMA processing reflect the use of a replacement order, since you can handle an RMA without replacement,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Single Version of the Truth


Today's enterprise is no longer a single, vertically integrated organization. Globalization, outsourcing, and off-shoring have created an environment where end-to-end supply chains include many players, with a shared need for accurate and timely information.

create receipt  the current environment and create new value propositions for their customers—and their stakeholders. Are You Ready to Do the SVoT? The following chart illustrates the type of information that could be shared, as well as potential data contributors and users. (Note: this is not an inclusive list but highlights the complexity of data that needs to be shared across the supply chain.) Supply Chain Process Type of Information Shared Information Contributors and Information Users Product design and request Read More

Manufacturing Environments and Integration with Other Functions


This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

create receipt  for example, you can create a campaign, assign a subset of contacts to the campaign, define a template for sending information (such as mailings or e-mail) or making phone calls, and track responses for the campaign. The system automatically records the sent information and responses as contact interactions. Contact interactions can be manually added, and contacts can include banks, accountants, lawyers, travel agencies, government authorities, press, and others. The system supports the identification Read More

INFIMACS Becoming Ever More RELEVANT For Project-Based Industries. Part 1: Recent Developments


If Relevant Business Systems has for any reason deliberately maintained its INFIMACS II ERP system as one of the best-kept secrets in the complex manufacturing market, it has certainly succeeded so far. However, given a bevy of viable solutions from more renowned vendors, the company will have to spread the word much more aggressively from now on.

create receipt  drawings; users can also create a purchasing item master, validate all incoming data and generate messages in the error log, as the transfer process enforces strict quality control checks and balances. Automatic generation of vendor request for quotations (RFQs) from requisitions/estimates for direct material, indirect material and service items - RFQs are then processed through a cycle that includes vendor selection, price approval and purchase order creation. Increased customer dialogue by Read More

FinancialForce PSA Winter '13 Helping “Road Warriors”


Recently released FinancialForce PSA Winter ’13 builds on FinancialForce.com’s commitment to making professional services teams more effective, mobile, and social (having been built on the Salesforce Platform and natively embedded with Salesforce CRM). Winter ’13 is based on enhancement ideas submitted online by the company’s growing community of users via the FinancialForce Community portal that

create receipt  reports. Output Builder can create project status updates directly from the data in the system, which can be automatically emailed to customers and stakeholders. In addition to keeping external and internal teams up-to-date, this capability also saves professional services teams significant time and resources from the laborious process of gathering data manually, and assimilating the information into attractive and informative project reports based on the customers needs. Bulk Timecard and Expense Read More

Infor EAM Oil & Gas Edition


Increased worldwide consumption of oil and gas products is driving a growing need to discover new sources, create new techniques, and implement technological advances to extract hydrocarbons from deposits that a few years ago would not have been thought possible. Traditional enterprise asset management (EAM) approaches are no longer capable of meeting today's challenges. Read this brochure and see how Infor EAM Oil & Gas Edition can help you meet your challenges.

create receipt  to discover new sources, create new techniques, and implement technological advances to extract hydrocarbons from deposits that a few years ago would not have been thought possible. Traditional enterprise asset management (EAM) approaches are no longer capable of meeting today's challenges. Read this brochure and see how Infor EAM Oil & Gas Edition can help you meet your challenges. Read More

Employee Performance Management


HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically and effectively face the performance challenge.

create receipt  the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically and effectively face the performance challenge. Read More

Have You Been Ignoring Service-oriented Architecture (SOA) … and Is It Time to Stop?


Enterprise resource planning (ERP) software can facilitate business improvements. But it can also create new challenges, including obsolete technology, lack of flexibility, and high support costs, to name a few. There’s a way to keep your current ERP system while extending its capabilities to remote manufacturing sites, service centers, and supply chain partners: a service-oriented architecture (SOA) approach. Learn more.

create receipt  But it can also create new challenges, including obsolete technology, lack of flexibility, and high support costs, to name a few. There’s a way to keep your current ERP system while extending its capabilities to remote manufacturing sites, service centers, and supply chain partners: a service-oriented architecture (SOA) approach. Learn more. Read More

Universal Mind


Universal Mind fuses the design capabilities of an interactive firm with the technical expertise of a systems integrator to create engaging experiences that are also deeply functional. Since 2003 Universal Mind has consulted to Fortune 500 companies and other clients to help them better meet the needs of their customers.

create receipt  a systems integrator to create engaging experiences that are also deeply functional. Since 2003 Universal Mind has consulted to Fortune 500 companies and other clients to help them better meet the needs of their customers. Read More

OneSCM® supply chain collaboration solution


OneSCM® from TAKE Supply Chain helps midmarket companies create better supply chains through automation, collaboration, and execution. Internal business systems and external trading partners are easily integrated into a single management console that features powerful procurement collaboration, AP automation, and shipping/logistics collaboration tools.   Flexible data integration consolidates information from back office systems with supplier interactions—more processes and data combined into a "single source of the truth." OneSCM® can integrate with nearly every enterprise resource planning (ERP) or back-office system, including JDEdwards, Oracle, Sage, Epicor, SAP, and Microsoft Dynamics, allowing for management of all supply chain-related data via a single login. Workflow automation is included and can be modified quickly and inexpensively as requirements change. Routine tasks are easy to automate so users can “manage by exception” (MBE).  OneSCM® also enables mobile visibility and control so buyers and trading partners can leverage smart mobile devices—not just for communication updates, but also to execute real-time transactions that keep purchase orders and fulfillment moving regardless of location—creating a more continuous workflow across the supply chain.

create receipt  Chain helps midmarket companies create better supply chains through automation, collaboration, and execution. Internal business systems and external trading partners are easily integrated into a single management console that features powerful procurement collaboration, AP automation, and shipping/logistics collaboration tools.   Flexible data integration consolidates information from back office systems with supplier interactions—more processes and data combined into a single source of the truth. Read More

Eliminate Costly IT Asset Sprawl


In the white paper five steps to successful it asset consolidation, you'll learn how to create and execute a five-step plan to successfully consoli...

create receipt  you'll learn how to create and execute a five-step plan to successfully consolidate your company's IT assets. As a result, you can put the money you save towards more profitable activities. Real cost savings are easily within your reach. Find out more by downloading your PDF copy of Five Steps to Successful IT Asset Consolidation today!   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More

Improve Business Communications with PDF by E-mail


It is essential for users to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF software meets these needs. However, when considering PDF, users must determine if the solution enhances communications for all network users, and whether the solution integrates PDFs with other software packages, including e-mail, accounts, and customer relationship management systems.

create receipt  to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF software meets these needs. However, when considering PDF, users must determine if the solution enhances communications for all network users, and whether the solution integrates PDFs with other software packages, including e-mail, accounts, and customer relationship management systems. Read More

EAI - The 'Crazy Glue' of Business Applications


When companies create or change trading relationships or when they swap out business application systems, information systems professionals are required to build application system interfaces and alter transaction processing models. Enterprise Application Integration (EAI) Tools have matured nicely and continue to evolve making the job not only more simple but actually offering a preferred alternative to code-data-level integration alternatives. Selection of EAI tools must be based on technical capabilities that support the entire life-cycle of usage.

create receipt  content integrity (Transport), and create new transaction interconnections with assured process integrity (Workflow). With a full complement of Adapters, the appropriate set of Transformation Capabilities, versatile communications Transport and flexible Workflow capabilities, heterogeneous applications, platforms and network configurations cease to be impediments. EAI tools promise seamless and flexible interconnection with low overhead. Apparent Capabilities versus Vital Capabilities TEC has examined a Read More

People-Trak


We provide our customers with the tools they need to do their job more effectively and more efficiently than they have in the past. Our goal has been to create a product and to offer services that are meaningful and to the point. You do not need to pay for services you will never use, and you don't need a complex product that is difficult to learn and nearly impossible to use. We believe that the correct solution is the solution that is appropriate for you. 

create receipt  goal has been to create a product and to offer services that are meaningful and to the point. You do not need to pay for services you will never use, and you don't need a complex product that is difficult to learn and nearly impossible to use. We believe that the correct solution is the solution that is appropriate for you. Read More

Managing Your Business Processes to Create Competitive Advantage


Any company efficiency improvements are going to involve business process management (BPM). BPM ensures process consistency, optimizes business processes, and ensures compliance. The result is not only cuts in cost and time, but it adds a price value and creates a price advantage which helps companies enhance their competitive edge.

create receipt  Your Business Processes to Create Competitive Advantage Any company efficiency improvements are going to involve business process management (BPM). BPM ensures process consistency, optimizes business processes, and ensures compliance. The result is not only cuts in cost and time, but it adds a price value and creates a price advantage which helps companies enhance their competitive edge. Read More