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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

create receipt  repair a returned item; create a direct delivery purchase order for sending the replacement from a vendor; identify the replacement components of a manufactured item; and identify supplemental items that should be included with the replacement item. Further explanation will employ the terms returned order and replacement order for these two sales orders associated with an RMA. The major variations in RMA processing reflect the use of a replacement order, since you can handle an RMA without replacement,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Single Version of the Truth


Today's enterprise is no longer a single, vertically integrated organization. Globalization, outsourcing, and off-shoring have created an environment where end-to-end supply chains include many players, with a shared need for accurate and timely information.

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Manufacturing Environments and Integration with Other Functions


This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

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International Trade or ITL Adoption


Globalization of the Supply Chain means adoption of ITL is not an option.

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FinancialForce PSA Winter '13 Helping “Road Warriors”


Recently released FinancialForce PSA Winter ’13 builds on FinancialForce.com’s commitment to making professional services teams more effective, mobile, and social (having been built on the Salesforce Platform and natively embedded with Salesforce CRM). Winter ’13 is based on enhancement ideas submitted online by the company’s growing community of users via the FinancialForce Community portal that

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Lyzasoft


Founded in 2008, Lyzasoft is a spin-off of a business intelligence (BI) consulting practice. Chartered to create desktop and workgroup software for analytics, the company leveraged its BI and data processing roots. The Lyza product suite has been designed by analysts and for analysts.

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Employee Performance Management


HR professionals and line managers have the same goal: to create conditions so people can demonstrate exceptional performance. The importance of this mission is not always well communicated nor supported by collaborative tools that help managers intervene. Yet this goal is so important that it has to be formalized in a partnership with a unique communication strategy and a collaborative platform. This white paper analyzes the fundamental initiatives needed to pragmatically and effectively face the performance challenge.

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The Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013


Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the right one, and more.

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Deploying and Supporting Enterprise Search


There are more than 120,000 employees, contractors, and vendors at Microsoft®, and they create an incredible amount of digital information. Files and data are stored on a variety of internal content sources, and new types of content are added daily. Learn how Microsoft® IT has helped users locate relevant information faster by deploying the enterprise search feature of Microsoft® Office SharePoint® Server 2007.

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How Health Benefit Exchanges Will Change the Business Landscape in the Health Care Space


The Patient Protection and Affordable Care Act (PPACA), which aims to create state-based health benefit exchanges in the US, calls for a shake-up of the health care sector. The focus for technology companies addressing the health benefits exchange opportunity needs to be around the integration of stakeholders on a common platform, ensuring quick and easy access to medical records, patient data, insurance service providers and products, automated physician entries, and payment channels. Learn more now.

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Socialtext


Based in Palo Alto, California, Socialtext offers a social business platform where users create, share, and manage content and collaborate across an organization. The solution includes capabilities for the generation and editing of content, the creation of pages and user profiles, making connections and collaborating among peers, and the creation and customization of brands.

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