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CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

credit card charge backs  line to dispute a credit card charge, withdraw cash from a checking ac- count at the ATM, and visit the local branch to negotiate a mort- gage to refinance a home face-to-face. In addition, customers may want to use a fax, mail, e-mail, chat room, and so on. The proliferation of channels and customer touch points has made business a lot more complex than it used to be. Whether in a business-to-consumer or business-to-business context, customers demand multiple channels that they can use to get Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » credit card charge backs


The Potential of Visa's XML Standard
Visa introduces a new global XML invoice specification.

credit card charge backs  Visa) standard for chip, credit and debit cards; SET (Secure Electronic Transaction), and the new Visa Global Invoice Specification based on XML. Visa used the Commerce One Common Business Library (xCBL) as the foundation for the Visa Global XML Invoice Specification and is working with several international XML governing bodies, including ebXML, for its official adoption as a standard. Other international standards organizations include Oasis/XML.org, and Microsoft BizTalk. Visa's announcement has Read More
Meet PCI DSS Compliance Requirements for Test Data with Data Masking
Whether you’re working toward your first or your next payment card industry (PCI) data security standard (DSS) audit, you know compliance is measured on a

credit card charge backs  PCI DSS Compliance Requirements for Test Data with Data Masking Whether you’re working toward your first or your next payment card industry (PCI) data security standard (DSS) audit, you know compliance is measured on a sliding scale. But full compliance can’t be achieved with just one policy or technology. Using data masking, a technology that alters sensitive information while preserving realism, production data can be eliminated from testing and development environments. Learn more. Read More
Profiting from PCI Compliance
Although the Payment Card Industry Data Security Standard (PCI DSS) has become a global requirement, many organizations are lagging in compliance. For many

credit card charge backs  from PCI Compliance Although the Payment Card Industry Data Security Standard (PCI DSS) has become a global requirement, many organizations are lagging in compliance. For many companies, regulatory compliance can already be an overwhelming and confusing area to navigate, and the need to comply with the PCI DSS might feel like yet another burden. Discover the efficiency gains of building a strategy designed around PCI compliance. Read More
How NetIQ Helps Address the Toughest PCI Challenges
Businesses and security threats alike are evolving. Strong protection of client data is a necessity for any organization handling credit card information

credit card charge backs  for any organization handling credit card information, especially if it’s subject to payment card industry (PCI) compliance. As a result, many businesses are looking for ways to ensure proper security controls. Thankfully, there are solutions adapted to the challenges of meeting PCI compliance—and staying secure. Read More
Westminster Savings Credit Union Makes a Smart Investment
Westminster Saving Credit Union (WSCU) is one of Canada’s largest credit unions, with 12 branches, 50,000 members and more than $2.1 billion in assets. To meet

credit card charge backs  Savings Credit Union Makes a Smart Investment Westminster Saving Credit Union (WSCU) is one of Canada’s largest credit unions, with 12 branches, 50,000 members and more than $2.1 billion in assets. To meet its rigorous accounting and financial reporting needs, WSCU migrated from Sage PFW ERP to Sage ERP MAS 500 based on the advice of business partner The Answer Company. Download this case study to learn about the benefits WSCU realized after the transition. Read More
Return on Investment for Automatic Time and Labor Management
Card auditing and calculating takes a great deal of time, particularly for companies using full-time time-keepers to calculate and audit time cards. If the time

credit card charge backs  on Investment for Automatic Time and Labor Management Card auditing and calculating takes a great deal of time, particularly for companies using full-time time-keepers to calculate and audit time cards. If the time cards are handwritten, it takes even more time to review, calculate, edit, and (typically) re-enter the data into a payroll system. However, automation reduces audit time by pre-processing punches against rules defined within the system. Read More
Development of an Internet Payment Processing System
This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very

credit card charge backs  can either backtrack (e.g., credit card holder's account and cancel purchase order) or finalize order (e.g., deliver goods and services). An example of such application is Atlantik ( http://www.atlantik.co.yu ), an on-line betting company. System Users There are three types of users in the system described in this article: Besides purchasing goods and services on the Internet, card holders may view information about their card accounts using the portal of the Internet payment processing company. This info Read More
AnyDoc Customer Success Story: PSCU Financial Services Can’t Dispute the Advantages of OCR
PSCU Financial Services mediates disputes between its customers and their credit card companies. Many of these disputes require multiple pages of documentation

credit card charge backs  its customers and their credit card companies. Many of these disputes require multiple pages of documentation as evidence—which need to be scanned. Its scanning process was draining its resources and PSCU knew it was time to get automated. Since deploying OCR for AnyDoc (an optical character recognition solution), PSCU has realized an annual savings of $125,000 (USD). Read More
How to Achieve Compliance with Payment Cards
Data auditing and data encryption are two key Payment Card Industry (PCI) requirements for maintaining cardholder data protection. Although the two capabilities

credit card charge backs  to Achieve Compliance with Payment Cards Data auditing and data encryption are two key Payment Card Industry (PCI) requirements for maintaining cardholder data protection. Although the two capabilities are distinct, they’re also synergistic—in fact, PCI recommends using data auditing as a substitute for encryption. Learn more about an auditing and encryption solution that can help you make better decisions about protecting your and your clients’ sensitive data. Read More
Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part Two: Closing the Circle of Credit and A/R Management
Using credit and A/R management as a sales tool requires defining goals and measuring results. Determining the competitive landscape and using A/R management

credit card charge backs  Closing the Circle of Credit and A/R Management Critical Business Functions: Misunderstood, Underutilized, and Undervalued Part Two: Closing the Circle of Credit and A/R Management Featured Authors - Charles Chewning Jr.and Abe WalkingBear Sanchez - February 3, 2005 Introduction In the past, the idea of credit clung to the philosophy of risk management, measured by Days Sales Outstanding (DSO) and percent of bad debt. However, credit and effectively managed accounts receivable (A/R), when used as a sales Read More
Desert Schools Federal Credit Union Case Study: Finding Visibility, Flexibility and Control with MaaS360


credit card charge backs  Schools Federal Credit Union Case Study: Finding Visibility, Flexibility and Control with MaaS360 Read More
DoubleClick Takes Bath, Throws in Towel
After weeks of being deluged by lawsuits, bad press, federal regulatory investigations and nasty name-calling, DoubleClick backs off on its plans to tie surfing

credit card charge backs  adserver,adserving,advertising management,ad server,ad servers,ad operations,pay per click bid,advertising management software,flash banner ads,advertising server,ad management software,ad trafficking,ad server software,ad serving software,ad management system Read More
Time Tracking and Attendance Primer: Beyond the Clock
Punch clocks, clock card machines, Bundy clocks, time recorders. Most organizations are opting for newer methods to track their employees’ time and attendance

credit card charge backs  Tracking and Attendance Primer: Beyond the Clock Are you still using spreadsheets and punch cards? Is the taking and tracking of time and attendance of your workforce still a manual process? Are you using any kind of time and attendance software in your organization? Welcome to the 21st century and to the world of advanced time-tracking technologies. Punch clocks, time clocks, clock card machines, Bundy clocks, time recorders: we’ve heard them called different things over the decades, and time Read More
Credit Card Fraud Detection: Advanced Analytics in Action or Pure Luck?
Have you ever wondered how credit card companies are capable of detecting purchases that a particular card holder did not make? Do these companies make use of

credit card charge backs  you ever wondered how credit card companies are capable of detecting purchases that a particular card holder did not make? Do these companies make use of advanced analytics to detect fraudulent purchasing behaviors or do they simply detect these actions by pure luck? A recent incident with my credit card prompted me to investigate further. Here’s what happened. I recently received a call from my credit card company about a transaction it deemed suspicious. Upon confirming that I did not make the Read More

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