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Software Functionality Revealed in Detail
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 credit card charge backs


CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

credit card charge backs  line to dispute a credit card charge, withdraw cash from a checking ac- count at the ATM, and visit the local branch to negotiate a mort- gage to refinance a home face-to-face. In addition, customers may want to use a fax, mail, e-mail, chat room, and so on. The proliferation of channels and customer touch points has made business a lot more complex than it used to be. Whether in a business-to-consumer or business-to-business context, customers demand multiple channels that they can use to get

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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The company is a financial services group with operations in banking, investment management and insurance. To maintain the profitability of its credit card business, the company maintains vast amounts of customer information. However, its Excel­based tools lack functionality. Learn how a business intelligence (BI) solution can help the company increase its customer base and derive greater profits from existing customers.

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Data Storage Encryption for Enabling PCI Compliance


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Credit Risk in the US Energy Industry: CNRA and Its Implications


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EIM/ECM 101: Cutting through the Confusion


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There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and what needs to be modeled in an ERP system.

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