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ERP Vendors Venturing into PSA
On February 29, PeopleSoft Inc. took the wraps off its Professional Services Automation (PSA) product, software that aims to help services firms better manage
like airlines, hotels, and credit card companies. User Recommendations Professional service organizations are advised to familiarize themselves with the offerings of all relevant players. While there is no clear-cut PSA functionality scope, one should look for the following common functions: opportunity management, qualification management, resource scheduling, delivery management, knowledge management, and data warehousing and business intelligence. From the technical standpoint, the solution should be
Quote-to-Order RFI/RFP Template
Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pri...
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Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Reaching the Peak of CMMI: How Fast Can You Climb?
Implementing Capability Maturity Model Integration (CMMI) at Maturity Level 5 enables an organization to optimize its performance. Learn about the critical
to make decisions, take credit for their success, and take responsibility for their failures. And most importantly each manager was a strong process improvement advocate. More than merely talking the talk , they truly walked the walk . This solid culture of commitment promoted process improvement and enabled rapid change. One of the world class practices I noted from several LG CNS assessments and appraisals was their use of corporate resources to establish, augment, and coach a local Software
Getting a More Exact Picture of, well, Exact Software Americas - Part 2
Part 1 of this series talked about my long-standing coverage of Exact Holding, and in particular about my recent update briefing with the Exact Americas
order to travel from credit approval through fulfillment without using a single piece of paper; to automatically generate a customer notification for an overdue invoice; or to generate an email alert to a sales representative if a regular customer broke their pattern and did not place a purchase order on a given date. Needless to say, Exact ERP users can optionally benefit from the Exact Business Analytics (EBA) capabilities as well ( mentioned in Part 1 ). But Wait, Who Is the ERP Boss Here?
BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ
implementing a number of credit card transaction and tax calculation partners. Other optional modules in the BigMachines 9 platform include the following: BigMachines Administration Platform – currently being continually simplified to help administrators define online their product data, UI, commerce rules, etc.; BigMachines Integration Platform – integrates to CRM, ERP, and e-commerce systems using Web Services . As said earlier, there are packaged integration options to Salesforce.com CRM [
Lawson Software Means Business With PSA and IPO
By acquiring a leading PSA vendor and deciding to go public, in addition to the new functional and technological enhancements to its flagship lawson.insight
like airlines, hotels, and credit card companies. Although this is an evolving area with not much implementation experience accumulated so far, users should be aware of similarities and differences between PSA and ERP. PSA products are much smaller and simpler in scope than their ERP equivalents. Also, most PSA systems lack a built-in suite of development tools; therefore we expect much less room for complex customizations with source code change. However, the flexibility to tailor the system on the fly
Leveraging 3-D for Sales Automation
Product knowledge is now readily available to buyers online, so it’s no surprise that salespeople are seeking new tools and new skills to close sales. A
3-D for Sales Automation Originally published - November 9, 2007 The Googlization of information has leveled the playing field between sales representatives and prospects. With easy access to information, buyers are initiating purchasing cycles by performing extensive product research on the Internet long before inviting a sales representatives into the process. Increasingly, buyers today know as much, if not more, about the product and the competition's products as the seller knows. Product
Controlling Complex Trade Promotion Management Issues For Suppliers To The Retail Chains
Almost $75 billion (USD) is spend on trade and promotion funds every year. Unfortunately most enterprise resource planning (ERP) systems are not equiped to
customer by check or credit or for customer refund Deduction Management and Review : the Requirements Numerous facilities are required for the management of deductions. The following are some of the basics: Deductions are captured when the Accounts Receivable payments are processed A/R invoices are adjusted to reflect deductions taken Expanded reference fields are available to reconcile transactions. Deduction amounts can be changed and split between deduction codes within one screen. During review
Dude, where (and how safe and pristine) is my hosted compensation data?
Sure, anyone observing the enterprise applications market and still naysaying the bright future of the software as a service (SaaS) on-demand deployment model
tool can detail the credit distribution and exact commission cost of every sales event, including commissions paid across all plans at all levels of the organization. Prior to that, the Summer 2007 release of Compel featured enhanced custom reporting capability by adding calculated fields to reports on-the-fly, with full charting and graphing capabilities. The release also added the support for Adobe Flex 2.0 forms and introduced fully auditable and integrated crediting suite to provide crediting on
When the Going Gets Tough, the Tough Need Insight: Performance Management in a Weak Economy
Reduced credit availability. Falling demand. Earnings pressure. Today’s economic conditions have sparked a range of challenges, including compromised cash flows
a Weak Economy Reduced credit availability. Falling demand. Earnings pressure. Today’s economic conditions have sparked a range of challenges, including compromised cash flows, difficulty managing inventories to meet fluctuating demand, and declining sales and profits. And what helped you in the past might not in the future. Avoid becoming a statistic: access the critical data a performance management solution can provide. Learn more.
Should You Cut Back or Freeze IT Spending in a Recession?
With little doubt that the US economy is in or near recession, the big question now is whether we’re heading into a global credit freeze and financial meltdown.
heading into a global credit freeze and financial meltdown. If the worst happens, all bets are off—we’ll be pretty much in uncharted territory. But if we do manage to escape with nothing more severe than a typical recession, what approach should you take towards IT spending? The usual knee-jerk response in a recession is to cut back or freeze IT spending. But is that necessarily the best strategy? I can’t give you a definitive answer, nor can anyone else. Much depends on the particular
Case Study: Oxford University Press
Oxford University Press (OUP), the largest university press in the world, publishes over 4,500 books per year. OUP has long used electronic data interchange
inbound orders, invoices, and credit and delivery notes. Learn why incorporating a value-added network (VAN) to its existing EDI software helped OUP improve its warehouse efficiency, boost trading partner adoption, and reduce annual VAN costs by 60 percent.
Vendors Beware! It’s Not What You Say, It’s How You Say It.
A study from Iowa State University’s Department of Electrical and Computer Engineering suggests that the format and organization of a proposal can significantly
Beware! It’s Not What You Say, It’s How You Say It. Overview Like most Associate Professors, Dr. Daniel Berleant has to apply for funding to support his research and graduate students. So he writes proposals. Naturally he wins some and he loses some. Being a scientist, after all, he wondered whether there were factors beyond the content of the proposals that affected the chances of success. So he did a study, which was published in the Communications of the ACM , a leading professional journal.
Maximizer CRM: Sales Force Automation (SFA) Competitor Analysis Report
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing
CRM: Sales Force Automation (SFA) Competitor Analysis Report Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.
How To Write a Winning Proposal
Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully
To Write a Winning Proposal In today's economy, sales people have to write more proposals, and better proposals, than ever before. As the industry has become more competitive and complex, customers have become both more confused and more demanding. As a result, they are likely to listen to a presentation, nod their heads, and mutter those dreaded words, Sounds good! Why don't you put that in writing for me? Why Do Customers Want Proposals? Writing proposals is about as much fun as having your teeth
Credit versus Collections... Who Do You Trust?
Learn how receivable dashboards allow you to keep track of your customers’ payment more efficiently and improve your agribusiness cash flow. Find out how a good
versus Collections... Who Do You Trust? Learn how receivable dashboards allow you to keep track of your customers’ payment more efficiently and improve your agribusiness cash flow. Find out how a good collections management system could significantly increase your return on investment (ROI).
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