Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.
criteria customer satisfaction
demand solutions and other criteria. We have reviewed many different portal products, so we are well aware of the full range of options in the marketplace. There is nothing that delivers the capability of Workplace Services Express. Kevin Beasley Chief Information Officer VAI (Vormittag Associates, Inc.) VAI investigates a business portal Since the early 1990s, VAI had relied on IBM Lotus products for messaging and collaboration among employees. But when it came to communicating with customers, the