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10 Pitfalls to Avoid when Selecting a CMMS/EAM
As you look for ways to get the most out of your existing operating assets, enterprise asset management (EAM) and computerized maintenance management system

criteria energy  news is that the criteria labeled “planning and scheduling” ranked #3 overall (see Exhibit 1). This means users generally recognize the importance of a planned environment. Proper planning is a necessary condition for achieving maximum benefit from the notification and workflow functionality. Advanced planning features include the ability to: create multiple job plans for each asset/component implement multiple triggers for preventive and condition-based maintenance, establish indicators for Read More...
ERP for the Utilities Industry
Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR,...
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Documents related to » criteria energy


Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

criteria energy  skill or include business criteria to routing schemes. In addition, CIC offers the option to record and monitor calls for supervisory and quality insurance purposes. In fact, a supervisor is able to provide coaching during a customer-call center representative interaction, as a different phone line is opened between the supervisor and the agent that the customer cannot access or hear. Supervisors can also take advantage of real-time speech analytics to monitor customer sentiment and intervene when Read More...
TEC’s New Utilities ERP Evaluation Center: A Preview
The Utilities IndustryFrom TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following

criteria energy  most important. It contains criteria concerning generation operations and management, transmission, distribution and dispatching, and energy data management. Vehicle fleet management is the other module specific to the utilities industry, allowing companies to maintain vehicle master, monitor vehicle performance, track fleet availability and use, manage warranties and vehicle documentation, perform vehicle refueling, etc. Though it can overlap with vehicle fleet management, asset management is another Read More...
PeopleSoft Building Muscles To Overcome The Rough Patch Part 1
The year 2001, which was an exceptional year of financial performance for PeopleSoft, including record total revenue, record profit, and more than $500 million

criteria energy  measure suppliers on numerous criteria driving more profitable supplier relationships. PeopleSoft Trading Partner Management (TPM) provides a unified interface to manage any type of electronic trading relationship. Companies can choose from multiple communication methods, including FAX, EDI, XML, Portal or Web Services, which should enable them to remove barriers associated with supplier enablement. Additionally, PeopleSoft announced the general availability of its next generation Enterprise Portal . Read More...
Strategic Partnership between TEC and PMOLink Drives Better Software Decisions
PMOLink Inc., a leading consultancy helping organizations manage project development and business process reengineering initiatives, has partnered with

criteria energy  RFP [request for proposal] criteria set. These assessments formed an integral element of the comprehensive evaluation , says Blake Powell, vice president of sales at PMOLink, and the client was floored by the level of detail that was available on the solutions. With a project schedule reduced by a full nine months, the client was pleased with the results. As a result of this selection project's success, PMOLink is currently fielding inquiries from other customers; enterprise software evaluation and Read More...
Best Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with Wipro as Systems Integrator
This IDC Energy Insights report details Thames Water's journey to implement an advanced business process management system in its Customer Services business

criteria energy  Practice: Thames Water Adopts BMPS Solution to Streamline Its Customer Services with Wipro as Systems Integrator This IDC Energy Insights report details Thames Water's journey to implement an advanced business process management system in its Customer Services business unit, working with long-term partner Wipro as the systems integrator. This approach enabled Thames Water to realize significant operational and business benefits in a short time despite financial constraints. Download this white paper Read More...
Green Server Design: Beyond Operational Energy to Sustainability
“Green” server and datacenter design requires a focus on environmental sustainability. Prior studies have focused on operational energy consumption as a proxy

criteria energy  Server Design: Beyond Operational Energy to Sustainability “Green” server and datacenter design requires a focus on environmental sustainability. Prior studies have focused on operational energy consumption as a proxy for sustainability, but this metric only captures part of the environmental impact. Understanding the total impact requires examining the entire lifecycle of the system, beyond operational energy, to also include material use and manufacturing. See how one methodology can do that. Read More...
CRM for Financial and Insurance Markets Software Evaluation Report
This CRM Software Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular

criteria energy  Evaluation Report supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the Software Evaluation Report has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More...
Agresso: Financial Packages Competitor Analysis Report
This financial software knowledge base anticipates as many factors as possible to establish your selection criteria for general ledger, accounts payable and

criteria energy  to establish your selection criteria for general ledger, accounts payable and receivable, reporting, and other bookkeeping requirements. This knowledge base in particular, offers a view on enterprise financial packages, which can complement an existing ERP system. Read More...
EAM Selection Criteria: Focus on Usability
In selecting enterprise asset management (EAM) software, usability ought to be a major consideration in your decision. Download this white paper for expert

criteria energy  Selection Criteria: Focus on Usability In selecting enterprise asset management (EAM) software, usability ought to be a major consideration in your decision. Download this white paper for expert advice that will help you identify key usability features in EAM. Read More...
Storage Buying Criteria for Small/Medium Enterprises
Small and medium enterprises often find that their “short list” of storage solutions includes products from EMC and IBM. Both companies offer solid products

criteria energy  Buying Criteria for Small/Medium Enterprises Small and medium enterprises often find that their “short list” of storage solutions includes products from EMC and IBM. Both companies offer solid products. Hardware/software costs are, for the most part, similar. And both companies offer solid service and support. So, when choosing between these two vendors, what criteria should you use to determine which product best suits your storage needs? Download this advisory now to find out. BEGINLYX Read More...
ERP Can Be a Barrier to Agility in Electric Power Sector
In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select

criteria energy  Can Be a Barrier to Agility in Electric Power Sector In this white paper, we’ll examine the different enterprise agility barriers reported by study respondents and discuss how energy industry executives can select software for enhanced enterprise agility and change readiness. Read More...
Case Study: Current Energy
Expanding rapidly into new lines of business and geographic regions, Current Energy found its old accounting software was limiting its potential. The company

criteria energy  Study: Current Energy Expanding rapidly into new lines of business and geographic regions, Current Energy found its old accounting software was limiting its potential. The company wanted to combine intercompany accounting functions, its point-of-sale (POS) and field service management solutions, and top-notch business intelligence (BI) and reporting capabilities. Find out how it improved customer care and reduced monthly closing times. Read More...
PLM for the Fashion Industry
Product Lifecycle Management (PLM) for Fashion is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities

criteria energy  model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fashion goods (including apparel, footwear, accessory and home fashion) manufacturers and retailers to achieve more efficient product development, lower cost, and better collaboration and control throughout the whole supply chain. Read More...

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