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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 critical self assessment


IT Project Risk Assessment
Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems

critical self assessment  involved. Late delivery of critical networking components was traced to a finance executive who wanted capital expenditures held up until he could challenge the project in an Executive Committee meeting. Protracted training was attributed to delays within the Human Resources department as they obtained approval of salary structure benchmarks for new jobs created by changed business process. A Data Warehouse and Executive Information Systems project disaster was attributed to a solution designed, built

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

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Performance Made Perfect: Optimize Materials Management and Logistics Operations


In this challenging economy, standards for materials flow are critical to thriving in the global automotive industry. Successful suppliers know how to meet Materials Management Operations Guideline/Logistics Evaluation (MMOG/LE) standards. MMOG/LE is a self-assessment for material and logistics control used to evaluate production, parts and service, and more. Learn how it can help you succeed in the automotive market.

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Six Mistakes Companies Are Making and How You Can Avoid Them


Organizations need technology that can unlock the value of information. Information can drive new insights to help transform and significantly improve the business, especially critical in an uncertain economy. This paper highlights common mistakes companies make in a down economy and discusses how organizations can use business intelligence to avoid them. A self-assessment questionnaire is included.

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The Path to Healthy Data Governance through Data Security


Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business intelligence (BI) analyst Jorge García looks the risks and issues that companies face with securing their data, the importance and advantages of data security, and outlines a path that companies can follow to achieve data security as part of an overall data governance initiative.

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The ROI of Human Resources Self-service


The role of human resources (HR) professionals has changed dramatically in recent years, as cost control and compliance measures vie for their time. Self-service intranet applications help employees and managers perform key HR activities themselves, reducing the need for HR professionals to get involved in routine minutiae—and allowing them to play a strategic role in their organizations.

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SHL and Halogen Software Join Forces to Offer Talent and Assessment Solutions for Mid-market Companies


Halogen Software and SHL announced their partnership in an attempt to provide improved customer experience in key talent management areas. SHL’s talent measurement tools combined with Halogen’s talent suite aim to complement each other in talent acquisition, leadership development, career development, and succession planning. Halogen customers can now benefit from the SHL’s

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Selecting a Warehouse Management System that Cures Growing Pains: Four Critical Considerations


The supply chain is becoming more complex, and it is harder than ever for executives in warehouse management to identify whether they need to upgrade their current WMS and if so, to know how to select a best-value solution based on today’s competitive landscape. Read this e-book for useful information on when to upgrade a WMS, an overview of WMS requirements, and four critical considerations for mastering supply chain management.

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Over the last few years, software as a service (SaaS), or cloud computing, has become a credible delivery model for business applications, eliminating many of the barriers that keep companies from implementing or upgrading their software. And it enables you to focus on your core business operations instead of managing IT. This white paper contains 10 questions to ask when considering a cloud-based ERP solution.

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Yankee Group: Tying Order Management Is Critical to CRM Success


This executive whitepaper explores the importance of the order management component in your CRM system and how you can enhance and expedite the customer experience within your organization.

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10 Critical Questions to Ask a Manufacturing ERP Vendor


Many manufacturers are focusing on the wrong issues when considering ERP solutions. The ERP industry has earned such a poor reputation for delivery in the last 20 years that users have learned to live within a very narrow set of constraints—and those constraints have been in place for so long that the questions we hear are built with those constraints already assumed. Now is the time to break free of this mindset and ask the more important questions. Know what questions to ask.

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