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Abstract:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Excerpt related to
crm 4 0 tutorial:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Published:
2003-04-19
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Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Excerpt related to
crm 4 0 tutorial:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-26
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Abstract:
A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime,
increase accountability of the maintenance functions, and produce substantial financial savings. Read on to learn how this
can be accomplished. (...)
Excerpt related to
crm 4 0 tutorial:
A CMMS is an excellent business opportunity whose implementation can significantly improve operations, reduce equipment downtime,
increase account...
Published:
2003-07-08
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Abstract:
This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require
research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before
committing time and money to a sales effort. Since a ' (...)
Excerpt related to
crm 4 0 tutorial:
PJ Jakovljevic - March 11, 2002. Comments: 0. Read Comments Executive Summary. ... This
concludes Part 4 of a four-part tutorial on how to effectively streamline ...
Published:
2002-03-11
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Abstract:
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore
is equipment maintenance. The class of software that can help to cultivate these savings is computerized maintenance management
systems (CMMS). This article discusses the basics (...)
Excerpt related to
crm 4 0 tutorial:
Companies are looking for more areas to squeeze savings out of operations. One such area that may be fertile ground to explore
is equipment mainte...
Published:
2003-07-07
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Abstract:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Excerpt related to
crm 4 0 tutorial:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Published:
2001-09-05
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Abstract:
On October 27, MAPICS, Inc. reported revenues and net income for the fourth quarter and fiscal year ended September 30, 1999.
For fiscal 1999, total revenues amounted to $134.7 million compared with $129.7 million in fiscal 1998. Net income for the
year totaled $13.2 million, or $0.62 per share (diluted) (...)
Excerpt related to
crm 4 0 tutorial:
On October 27, MAPICS, Inc. reported revenues and net income for the fourth quarter and fiscal year ended September 30, 1999.
For fiscal 1999, tot...
Published:
1999-11-03
-
Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Excerpt related to
crm 4 0 tutorial:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-26
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Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
crm 4 0 tutorial:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
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Abstract:
Geac SmartEnterprise Solutions released an updated version of its human resources and accounting applications for midsize
companies at the beginning of January. SQL Financials and HR Release 6.0 are available immediately, as are a set of employee
self-service applications that integrate with the suite. G (...)
Excerpt related to
crm 4 0 tutorial:
Geac SmartEnterprise Solutions released an updated version of its human resources and accounting applications for midsize
companies at the beginni...
Published:
2000-01-31
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Abstract:
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the
CRM mid-market with the introduction of eBusiness 2000 MidMarket Edition. Solomon Software, a division of Great Plains, is
another in its string of recently announced notable product (...)
Excerpt related to
crm 4 0 tutorial:
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the CRM
mid-market with the i...
Published:
2000-09-08
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Abstract:
Read this article to discover some of the basic ideas behind the cloud computing phenomenon—a concept that might change the
way we understand the computing process. The term “cloud computing” might be the next biggest trend in the IT industry. Jorge
Garcia explains some of the basic ideas behind clo (...)
Excerpt related to
crm 4 0 tutorial:
Jorge García - June 22, 2010. Comments: 0. Read Comments ... applications like enterprise
resource planning [ERP], customer relationship management [CRM], and others ...
Published:
2010-06-22
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Abstract:
If you are an executive in a Tier 3 or Tier 4 manufacturing company and you have wondered where to start, whom to call, what
questions to ask, this article is for you. (...)
Excerpt related to
crm 4 0 tutorial:
If you are an executive in a Tier 3 or Tier 4 manufacturing company and you have wondered where to start, whom to call, what
questions to ask, thi...
Published:
2003-05-15
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Abstract:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are
seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers
are expecting their applications to follow their business mode (...)
Excerpt related to
crm 4 0 tutorial:
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking
a more specialize...
Published:
2003-05-28
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
crm 4 0 tutorial:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
crm 4 0 tutorial:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
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Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
crm 4 0 tutorial:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
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Abstract:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of technology to create personalized, one-to-one relationships. (...)
Excerpt related to
crm 4 0 tutorial:
Software vendor Net Perceptions and CRM gurus Peppers and Rogers Group have joined forces to develop co-branded media products
covering the use of...
Published:
2000-05-03
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
crm 4 0 tutorial:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound.
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer
experiences to differentiate themselves from the (...)
Excerpt related to
crm 4 0 tutorial:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant
and Time-Bound. With product lif...
Published:
2010-03-11