Abstract: Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

Abstract: The latest customer relationship management solution from Microsoft, Dynamics CRM 4.0, is engineered to meet enterprise performance and scalability requirements. Focusing on performance and scalability, application flexibility, and network configurability, this CRM solution can help you keep costs under control while you maintain the value of customizations—so you can react quickly to changing market demands.

Abstract: Brio Technology (Nasdaq: BRYO) today announced Brio.Impact 4.0, an upgraded version of the industry's first analytic application designed specifically for revenue optimization. Available immediately, Brio.Impact 4.0 includes an integrated extraction, transformation and loading (ETL) capability.

Abstract: Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative to being forewarned may be leaping into enterprise-wide, mega-bucks, change management-laden CRM implementations—and testing the depth of the water with both feet. For the first time, there are statistically-based, substantive answers to many questions about CRM.

Abstract: To derive maximum value from your data, you need a strong data governance program that helps develop and manage data as a strategic business asset. The success of a data governance program thus hinges upon a robust data integration technology infrastructure. Developing the right technology infrastructure is critical to your ability to automate, manage, and scale your data governance program.

Abstract: The user scalability of your applications can be key to your organization’s success. Benchmark results show how a next-generation customer relationship management (CRM) system can meet the needs of an enterprise-level, mission-critical workload of 24,000 users while maintaining high performance response times. Learn how CRM can help you achieve a 360-degree customer view, adapt quickly to business change, and more.

Abstract: Your customer relationship management (CRM) solution must be able to deliver across marketing, sales, and service while offering user scalability, data scalability, and network performance. But you may not have considered how network performance can affect other aspects of your company’s performance. Learn about a solution that has been enhanced with functionality for network bandwidth use improvements of up to 94 percent.

Abstract: This document provides system administrators and technical professionals an overview of how Surado SCM SQL Enterprise CRM Solution can be used in a High Availability Environment. This document assumes that you are planning on installing the Surado SCM SQL System on Windows NT 4.0 or Windows 2000 Advanced Server and will be using Microsoft's SQL Server as the primary database.

Abstract: Knosys, Inc. has announced that it has changed its company name to ProClarity Corporation. The goal of the name change is to leverage the strength of the ProClarity product line and to align its corporate and product brand identities. The company also announced the release of ProClarity 4.0, the latest version of their analytic platform.

Abstract: Parametric Technology Corporation purchased Enterprise Application Integration vendor Auxilium within the last year, and has now announced the release of Auxilium’s Info*Engine EAI product, release 4.0. The product is said to provide a platform for “collaborative product commerce”.

Abstract: This continues a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr. Scott Hamilton. In this second part, design factors related to system usage in manufacturing enterprises are covered.

Abstract: This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Dynamics AX by Dr. Scott Hamilton. In this first part, design factors related to system usage in distribution enterprises are covered.

Abstract: Ramco Systems announced the delivery of Ramco Enterprise Series Release 4.0, the newest version of its enterprise software solutions plus a custom application development offering. The delivery reveals what the vendor claims is breakthrough technology and a new approach to the applications market. Our first instant reaction was, 'This is too good to be true.' But we may be proven wrong.

Abstract: With the announcement of the immediate availability of Warehouse Workbench 4.0 (WWB), systemfabrik, originally an Extract/Transform/Load (ETL) vendor, is attempting to move into the EAI space. Whether the product can actually accomplish EAI remains to be seen.

Abstract: Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased functionality to allow constituents outside the organization to view relevant information. Plumtree’s partnership development has led to a sophisticated portal product with support for many business applications.

Abstract: Hummingbird Communications Ltd. (NASDAQ:

Abstract: In August 2006, Microsoft conducted a Microsoft Dynamics AX 4.0 standard distribution benchmark to measure the performance and scalability characteristics of the application in a simulated distribution scenario. This benchmark exercised core accounts receivables scenarios around order entry through invoicing, in addition to procure-to-pay processes around purchase order creation through receiving of goods. We look at the methodology and results.

Abstract: Investing in a customer relationship management (CRM) system can increase sales productivity and represent an addition to, not a subtraction from, your company’s bottom line. But a return on investment (ROI) from CRM software depends on whether you’ve identified strategies that leverage the CRM system’s sales productivity. Find out how to formulate CRM strategies before you choose a CRM solution, and compare CRM products.

Abstract: Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous technology investments. Your incumbent ERP system vendor also has a CRM solution, and praises the benefits of the tight integration of both systems. The question then is, how do you know whether this solution is the best for you? Request your copy of Integrating CRM with ERP compliments of Baseline Consulting. The report gives you the criteria to use when formulating your strategy of integrating CRM with ERP, best practices of CRM implementation, dealing with ERP integration, and how to integrate CRM with ERP impacts the value chain.