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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm 4.0 sales process sample

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Manufacturing 2007 Executive Summary


For a decade, IndustryWeek and the Manufacturing Performance Institute (MPI) Census of Manufacturers have provided data to US manufacturers. This year, MPI fielded a similar survey in Canada, offering an intriguing look into the differences between the Canadian and US manufacturing landscapes. This executive summary presents combined data from these surveys, aimed at helping manufacturers meet future challenges.

crm 4.0 sales process sample  WMS 5.6% 5.5% 5.9% CRM 4.5% 4.3% 5.9% Demand-planning/forecasting 3.7% 4.1% 1.5% MES 3.7% 4.3% 0.0% ERP II 3.5% 3.1% 5.9% EDI 3.3% 3.4% 2.9% PDM 3.1% 2.9% 4.4% FMS 2.9% 3.1% 1.5% Mobile management/wireless 2.9% 2.6% 4.4% Online sellling 2.7% 3.1% 0.0% TMS 2.5% 2.6% 1.5% Asset management/CMMS 2.5% 2.4% 2.9% MRP II 2.3% 2.4% 1.5% PLM 2.1% 2.4% 0.0% SCM 2.1% 2.2% 1.5% Online purchasing 1.0% 1.2% 0.0% Other 8.0% 7.4% 11.8% None 7.4% 6.2% 14.7% MPI Alert: Considerable resources, both capital and human, are Read More

Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets


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crm 4.0 sales process sample  the successful Microsoft Dynamics CRM 4.0 product that features native Outlook UI and its accompanying, instantly familiar experience. Indeed, anyone who wants to see what comprehensive integration between a business management application and Office looks like, should check out the user experience of Microsoft Dynamics CRM, where the entire application lives inside of Microsoft Outlook. For more information, see War Looms in the On-demand CRM Market (and Beyond)—But Will You Profit from It? . This Read More

Win More Business with Fewer Sales Resources: Reconfigure Discrete Manufacturing Sales Processes to Thrive


If you’re a sales executive at a discrete manufacturer, there’s a good chance you’ll soon face a perfect storm of significantly greater sales opportunities that must be pursued by a smaller, less experienced sales team. At many discrete manufacturers, there are experienced sales professionals who will be retiring soon and, unless provisions are made, will take considerable institutional knowledge with them.

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What Makes Process Process?


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Core PLM for Process Industries


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Global Leader in Destination Resort Sales and Marketing Delivers On Corporate Vision and Increases Sales


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SAP SCM 4.0


SAP SCM 4.0 is the one solution platform that offers packaged application capabilities that grow with your organization, support your business requirements, and transform traditional supply chains into adaptive supply chain networks. SAP SCM 4.0 includes SAP Advanced Planning & Optimization (SAP APO), SAP Inventory Collaboration Hub (SAP ICH), and SAP Event Management (SAP EM).    

crm 4.0 sales process sample  SCM 4.0 SAP SCM 4.0 is the one solution platform that offers packaged application capabilities that grow with your organization, support your business requirements, and transform traditional supply chains into adaptive supply chain networks. SAP SCM 4.0 includes SAP Advanced Planning & Optimization (SAP APO), SAP Inventory Collaboration Hub (SAP ICH), and SAP Event Management (SAP EM). Read More

Aplicor


The Aplicor software solution is an integrated, wireless, and web-based CRM suite that includes sales force automation (SFA), marketing automation, project office, customer support, and an enterprise portal.  

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Product Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation


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On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

crm 4.0 sales process sample  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More

Keys to Operational Excellence in the Process Industries


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