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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm advantage


ProTrak Advantage
ProTrak Advantage is the new edition of ProTrak@s CRM software. Its many features include an automated task scheduler, a workflow template manager, and mass

crm advantage  new edition of ProTrak’s CRM software. Its many features include an automated task scheduler, a workflow template manager, and mass e-mail distribution with client report attachments. It uses multi-tier architecture based on a distributed component object model (DCOM) and an active data object (ADO), where the business rules are separated from the database and the client. The multi-tier architecture utilizes load balancing by creating multiple applications servers. It allows organizations to scale up

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm advantage

Professional Advantage


Professional Advantage works with companies who seek to improve the performance of their business through the application of technology. Our 250-strong team in 6 offices across Australia and internationally has successfully worked with over 1000 organisations including well known companies such as AFL, Starbucks Coffee Australia, GHD, Hays Personnel, Muffin Break, Austar and many others. Our customers report strong benefits from projects executed by Professional Advantage. Examples include Austar saving close to $1.7mln per annum by implementing a new inventory system and NQR achieving an annual cost reduction of $250,000 through the implementation of an integrated retail and financial management system.In almost two decades since its founding, Professional Advantage has won numerous vendor and business awards, including being named the top Asia Pacific partner by its vendors and voted 'best value' and 'highest customer satisfaction' by the Australian Financial Review - Boss Consulting survey.

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The SaaS Advantage


More providers of traditional software solutions are moving to software-as-a-service (SaaS) models that meet today’s competitive needs for agility and real-time information, without requiring manufacturers to make a large up-front financial outlay. Confidence continues to increase thanks to pioneering SaaS providers who are able to point to a history of successful implementation. Learn more about the benefits of SaaS.

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Advantage Business Systems


At Advantage Business Systems, we specialise in the consultancy, implementation and support of Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics CRM business management solutions, with a range of compatible add-ons and accelerators helping you to get the most out of your system.

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What’s Your Customer Experience Advantage?: New CRM Innovations from SAP Help Companies Empower Their Employees and Gain a Competitive Edge


Customer experience is now a competitive differentiator. As customers become more informed and more demanding, companies need to step outside of their comfort zone and explore non-traditional customer relationship management (CRM) areas. This paper explores a sampling of CRM improvements that allow companies to deliver a consistent customer experience to gain a competitive advantage.

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CRM Buyers Guide


CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs.

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Cutting the Risk from CRM Purchase and Deployment


Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

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The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

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Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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