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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and

crm analysis oracle  Internet technologies have matured, CRM packages on the front end, and e-Procurement and Supply Chain Management packages on the back end, these packages have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within and between organizations. This is the Big Kahuna, the zero latency, fully transparent, 360 degree exposure that is the stuff systems integrators dream of. Is it here? Are the technologies mature Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm analysis oracle


Oracle Reports Strong Profits
On December 14, Oracle Corporation announced record second quarter results for the period ended November 30, 1999. For the quarter, net income increased 40% to

crm analysis oracle  Reports Strong Profits Event Summary Oracle Corp.'s second-quarter earnings rose 40 percent, exceeding even the most optimistic predictions made by the company's top executives last month. With old-line companies largely done fixing Y2K problems, sales are picking up for Oracle's flagship database and applications software, the company said. In addition, fast-growing Internet companies are buying Oracle software to help them manage vast amounts of data (See TEC News Analysis article: IBM and Read More...
Oracle is Word One at Ford
Ford Motor Company and Oracle Corporation announced the formation of the AutoXchange, an integrated electronic procurement supply chain to be created and run as

crm analysis oracle  is Word One at Ford Event Summary Ford Motor Company (NYSE: F) and Oracle Corporation (Nasdaq: ORCL) have joined to create an automotive online supply chain. The new venture, dubbed AutoXchange, is expected to handle Ford's $80 billion in annual purchasing transactions with more than 30,000 suppliers, as well as its total $300 billion extended supply chain. The immediate goals of the venture are to allow Ford and its suppliers to capture savings through strategic sourcing. Later phases of Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's

crm analysis oracle  for, well, its own CRM Solution (Part II) Part I of this blog topic has revisited Agresso 's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships.  Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA , but the analysis of this potential merger deserves a blog post on its own. For now, some Read More...
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm analysis oracle  to the Consona Enterprise CRM product line. Nothing Without Good Analysis Data, of course, is useless unless it provides meaning, and Consona Performance Management is Consona’s analytical tool for unlocking actionable information. It offers reports, scorecards, dashboards, and online analytical processing (OLAP) functionality to provide different areas of the organization with comprehensive data analyses. Alerts can be triggered when certain thresholds are reached. The Performance Management tool is Read More...
Maximizer CRM 12: CRM Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification

crm analysis oracle  CRM 12: CRM Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of customer relationship management (CRM) solutions in the CRM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

crm analysis oracle  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

crm analysis oracle  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More...
Sentiment Analysis: Movie Reviews
Sentiment analysis is the method of extracting subjective information from any written content. It is being widely used in product benchmarking, market

crm analysis oracle  Analysis: Movie Reviews Sentiment analysis is the method of extracting subjective information from any written content. It is being widely used in product benchmarking, market intelligence, and advertisement placement. In this paper, we demonstrate the process by analyzing a movie review using various natural language processing techniques. Read More...
Oracle Sails Slower In The Low Tide, But Mayday Signal Is Quite Far-Fetched
For a longer time than most of its competitors, Oracle seemed to have defied a global economic slowdown. The 64,000 dollar question is whether Oracle’s tamed

crm analysis oracle  more with our Global CRM in 90 days, and spending less with our Internet Procurement in 30 days. No other applications can be implemented so quickly and inexpensively. Rapid application implementation is important in this economic climate because companies focus on projects with a rapid ROI. The U.S. economic downturn over the past several months clearly affected our revenue and profit growth more than we anticipated, due to a sharp downturn in completed transactions in the last few days of the Read More...
Dynamics CRM
Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer

crm analysis oracle  CRM Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

crm analysis oracle  CRM Is So Hard and What To Do About It: Data is key to making CRM work Introduction Over the next five years, companies will spend $150 billion to reinvent sales, marketing and service. Customer relationship management (CRM) is the hub of this turning wheel, and data is the axle. It's why Gartner calls managing customer-related data the number one obstacle to getting a return on CRM investments. To fully exploit the power of CRM, and to realize its much-hyped promise, organizations must first recognize Read More...
Oracle APS Makes Its Debut
Oracle Corporation officially released its Advanced Planning and Scheduling (APS) applications recently amid the usual fanfare. Long in coming, APS still has

crm analysis oracle  oracle,aps,advanced planning scheduling,supply chain,supply chain management,Oracle APS,Oracle's e-business suite,Oracle Applications Release 11i,11i,Oracle Demand Planning,Oracle Advanced Supply Chain Planning,Oracle Global Available To Promise server,atp server,Oracle Manufacturing Scheduling,Optimizer supply chain suite Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

crm analysis oracle  . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides you with Read More...
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

crm analysis oracle  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share Read More...

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