CRM Analysis

TEC Products

Customer Relationship Management (CRM) RFP Templates http://rfp.technologyevaluation.com/store.asp?catid=2 Customer Relationship Management (CRM) Software Evaluation Reports http://rfp.technologyevaluation.com/rfi.asp?catid=CRM Customer Relationship Management (CRM) Evaluation Center http://crm.technologyevaluation.com/

Dead Heat: Corporate Buyers Gain Analysis Tools in Leading e ...

by D. Geller ... Undoubtedly such CRM analysis will appear before the end of the year in a purchasing application near you. User Recommendations. ... http:/.../Research/ResearchHighlights/eCommerce/2000/07/news_analysis/NA_EC_DPG_07_20_00_1.asp - 6k - 2000-07-20 Summary: Commerce One has partnered with Sagent Technology to add analytic tools to its enterprise e-purchasing application. Also, Ariba has partnered with Informatica to add analytic tools to its enterprise e-purchasing application.

CRM RFP Template

by TEC Staff ... checklist samples CRM RFP template, evaluation criteria recommendations CRM RFP template, CRM vendors comparison reports, CRM RFP analysis template sample, CRM ... http://www.technologyevaluation.com/CRM-RFP-Template.lp.html - 34k - 2009-04-02 Summary: Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enter

When Customer Relationships Meets Business Intelligence Marketing ...

by P.J. Jakovljevic ... Strategic moves by SAS Institute (see research/ResearchHighlights/CRM/2005/08 ... indicators (KPI), such as product profitability, margin analysis, book-to-bill ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/VN_CR_PJ_08_12_05_1.asp - 14k - 2005-08-12 Summary: For many reasons, SAS's alliance with Amdocs and partnership with Aprimo might be some of a few vendor partnerships where customers and the vendors benefit.

CRM ROI: Creating a Business Case

by Tom Pisello ... CRM solutions should focus on solving a specific sales issue, such as ... Pre-project and post-project ROI analysis including net tangible benefits, intangible ... http:/.../Research/ResearchHighlights/Crm/2004/07/research_notes/RN_CR_XTP_07_23_04_1.asp - 16k - 2004-07-23 Summary: Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation.

Cognos Unveils CRM Solution

by M. Reed ... Cognos showcased its Cognos business intelligence for CRM solution as providing the extensive interactive reporting, analysis and scorecarding functionality ... http:/.../Research/ResearchHighlights/DataWarehousing/2000/11/news_analysis/NA_DW_MFR_11_06_00_1.asp - 8k - 2000-11-06 Summary: Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like

CRM Buzzwords and Trends for 2009 » The TEC Blog

... If you’d like to take a closer look at the above vendor’s CRM offerings, or if you’d like do a comparison analysis, visit TEC’s Software Evaluation ... blog.technologyevaluation.com/blog/2008/12/09/crm-buzzwords-and-trends-for-2009/ - 47k - 2008-12-09

Access to Critical Business Intelligence: Challenging Data ...

by Olin Thompson & P.J. Jakovljevic ... Stratum's current modules with built-in BI capabilities include CRM analysis; inventory performance; marketing performance; manufacturing performance ... http:/.../ResearchHighlights/BusinessIntelligence/2005/07/research_notes/TU_BI_XOT_07_15_05_1.asp - 26k - 2005-07-15 Summary: There is a perception that if business users are given access to enterprise databases and raw query tools, they will create havoc in the system, which is a possibility—unless the business intelligence (BI) product developer understands the potential problem and addresses it as a business-critical facto

Why Are CRM and Analytics Intrinsically Connected?

by P.J. Jakovljevic ... industries with prepackaged analytics and data models, especially in the supply chain management (SCM) and CRM areas via deep trend analysis capabilities in ... http:/.../Research/ResearchHighlights/CRM/2005/08/research_notes/TU_CR_PJ_08_16_05_1.asp - 21k - 2005-08-16 Summary: The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration. Typical functional components of marketing automation include customer data cleansing and analysis tools, and campaign management systems.

StayinFront, Inc.

... which include StayinFront CRM, the company’s flagship CRM software; StayinFront Analytics, a powerful stand-alone or integrated data analysis and decision ... http://directory.technologyevaluation.com/profile.aspx?vid=14608 - 6k

Interelate: More on Tap Than Apps

by L. Talarico ... Interelate, a customer intelligence ASP, bundles applications and industry expertise in data analysis, database marketing, analytics, and CRM to deliver an ... http:/.../Research/ResearchHighlights/eCommerce/2000/09/news_analysis/NA_EC_LJT_09_15_00_1.asp - 8k - 2000-09-15 Summary: Interelate, a customer intelligence ASP, recently announced partnerships with infrastructure service provider LoudCloud and CRM analytics vendor E.piphany. These partnerships complement Interelate’s analytics expertise to provide new analytical CRM service offerings that promise to provide more value