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7 Signs You Need Advanced Analytics for Salesforce.com (or Any CRM)
Customer relationship management (CRM) applications provide reports and dashboards, but if you rely on the built-in analytic capabilities of CRM, you’re not

crm analytics and dashboards  the information in your CRM system. You need robust, easy-to-access analytics embedded right in your CRM solution. Download this white paper for seven signs that you are not operating efficiently. Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm analytics and dashboards


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm analytics and dashboards  in the market, Consona CRM may want to explore the power of predictive analytics to aid firms servicing markets prone to churn (e.g., financial services or telecommunications), helping them spot behaviors that foreshadow customer departures (warning signs and propensity models), and develop right inducements to make customers stay. Thought and product leaders in this space include SAS, SPSS , Infor CRM Epiphany, and Oracle (especially given its acquisition of Sigma Dynamics ). For more information, see Read More...
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

crm analytics and dashboards  | CRM Analysis | CRM Analytics | CRM and ERP | CRM Application | CRM Applications | CRM Approach | CRM Architect | CRM Architects | CRM Architecture | CRM Articles | CRM Association | CRM Basics | CRM Benchmarking | CRM Benefits | CRM Best Practice | CRM Best Practices | CRM Blog | CRM Books | CRM Business | CRM Business Process | CRM Business Solutions | CRM Challenges | CRM Checklist | CRM Clarify | CRM Company | CRM Comparison | CRM Comparisons | CRM Concepts | CRM Contact Management | CRM Control | Read More...
Maximizer CRM Version 12 Gets TEC Certified
Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship

crm analytics and dashboards  TEC’s knowledge base of CRM solutions. You will find valuable information on Maximizer’s functionality, including: Marketing Automation Customer Service and Support Analytics and Reporting Also in the works: a certification report focusing on the sales force automation (SFA) features and functions of this new version. In the meantime, interactively review Maximizer CRM 12 via TEC Advisor . Read More...
Predictive Analytics; the Future of Business Intelligence
Business intelligence (BI) is evolving as it grows in popularity. Within BI, there is a shift from traditional analytics to predictive analytics, and predictive

crm analytics and dashboards  (ERP), customer resource management (CRM), and supply chain management (SCM) etc. Ultimately, since predictive analytics is currently the only way to analyze and monitor the business trends of the past, present, and future, selecting the right tool can be a key success factor in your BI strategy. About the author Mukhles Zaman has more than twenty five years experience in the IT industry specializing in business intelligence (BI), customer relationship management (CRM), project management, database Read More...
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

crm analytics and dashboards  your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer interaction. Sales—provides sales force automation and opportunity management capabilities that facilitate customer conversations by driving intelligence into every customer interaction. Service—serves Read More...
CRM Your Salespeople Will Love
Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

crm analytics and dashboards  you can get a CRM system your salespeople will actually embrace—one that lets them work at peak performance—so they can bring in the new accounts, extra orders, and product upsells your organization needs and wants. Find out which new CRM solutions are best for your company. Simply visit TEC's CRM Evaluation Center to compare a new generation of CRM solutions based on your company's special requirements: your budget, industry, business model, geographical markets, IT platform, etc. Compare up to 50 Read More...
IBM Acquires Star Analytics
Growing its already wide analytics product portfolio, IBM has announced a definitive agreement to acquire business analytics organization Star Analytics.Star

crm analytics and dashboards  Acquires Star Analytics Growing its already wide analytics product portfolio, IBM has announced a definitive agreement to acquire business analytics organization  Star Analytics . Star Analytics software comprises an interesting portfolio of applications for data integration and process and application automation, both on-premises and in the cloud. This helps organizations to simplify their processes and enables them to have a corporate analytics view of all their applications and processes and data, Read More...
Using Analytics to Help You Overcome Your Supply Chain Challenges
Many enterprises are turning to analytics, and even predictive analytics, to capture and make sense of the increasing amount of data that enterprise systems are

crm analytics and dashboards  Analytics to Help You Overcome Your Supply Chain Challenges In a November 2013 survey of 150 supply chain managers and more than 1,000 consumers exploring current supply chain challenges and how consumers are reacting to these challenges, Capgemini reports: Just 34% of supply chain managers feel that their companies have an adequate understanding of how their company’s supply chain is performing. Only 21% of the surveyed supply chain managers rated their company’s ability to deliver “accurate, Read More...
The New Business Analytics (Analytics for Every Need, to Answer Every Question)
One of the main functions—perhaps the most important one—of a business intelligence (BI) and business analytics (BA) application has always been to process data

crm analytics and dashboards  New Business Analytics (Analytics for Every Need, to Answer Every Question) One of the main functions—perhaps the most important one—of a business intelligence (BI) and business analytics (BA) application has always been to process data and transform it into actual information, by taking the “right” data, performing the “right” analysis, and showing meaningful results. But in some organizations this BA functionality has not been completely realized. Why? This promise of BA applications Read More...
Revolution Analytics
Revolution Analytics delivers advanced analytics software at half the cost of existing solutions. By building on open source R@the world@s most powerful

crm analytics and dashboards  Analytics Revolution Analytics delivers advanced analytics software at half the cost of existing solutions. By building on open source R—the world’s most powerful statistics software with innovations in big data analysis, integration and user experience, Revolution Analytics meets the demands and requirements of modern data-driven businesses. Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

crm analytics and dashboards  Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More...
Marketing without Analytics: Is It Really Analytics?
You can have the best sales pitch in the world, but if you don’t know who your audience is, or what they’re looking for, your strategy is based on chance

crm analytics and dashboards  without Analytics: Is It Really Analytics? You can have the best sales pitch in the world, but if you don’t know who your audience is, or what they’re looking for, your strategy is based on chance. Marketing—smart, cost-effective marketing—is about listening to what a specific person or group of people are looking for and responding to their needs or desires. Learn how to use analytics to focus your marketing efforts, for more effective and efficient results. Read More...
Create an Intelligent Analytics Strategy for Your Organization
A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this

crm analytics and dashboards  an Intelligent Analytics Strategy for Your Organization A good business analytics strategy can pay off. Learn how to grow and transform your organization with analytics and business intelligence (BI) in this newsletter, featuring new research from Gartner. Read More...

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