Home
 > search far

Featured Documents related to »  crm analytics case study


Case Study: Interdyn
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access the data locked in its customer

crm analytics case study  value of having its CRM data presented in visual reports using dashboards showing multiple metrics. Learn more. Read More...

Customer Relationship Management Strategies Part Four: Strategies and Case Study
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales

crm analytics case study  a company CRM ROI. CRM analytics help companies to recognize consumer behavioral patterns and identify new opportunities in the marketplace. Mine your data to learn about customer's buying habits, their marketing profile, consumer risk thresholds, and segmentation. The main objective here is to ascertain if your investment was worthwhile. Did it reach optimal return? If not, how much did it reach by? Can you make up for it in economy in size? To calculate your ROI, estimate your per-customer cost of Read More...
CRM for Financial and Insurance Markets RFI/RFP Template
Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Respons...
Get this RFP template now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » crm analytics case study


8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

crm analytics case study  | CRM Analysis | CRM Analytics | CRM and ERP | CRM Application | CRM Applications | CRM Approach | CRM Architect | CRM Architects | CRM Architecture | CRM Articles | CRM Association | CRM Basics | CRM Benchmarking | CRM Benefits | CRM Best Practice | CRM Best Practices | CRM Blog | CRM Books | CRM Business | CRM Business Process | CRM Business Solutions | CRM Challenges | CRM Checklist | CRM Clarify | CRM Company | CRM Comparison | CRM Comparisons | CRM Concepts | CRM Contact Management | CRM Control | Read More...
These Are the Times of CRM Vindication and Validation - Part 1
Some previous TEC blog posts have discussed the benefits (but also the inevitable caveats) of white papers, including the all-too-common vendors’ self

crm analytics case study  within CRM suites. World-class CRM systems build  data warehousing  directly into the analytic process by providing analytics capabilities embedded into the application that work hand-in-hand with “live” transactional data. This concept was explained in TEC’s article CRM Analytics Brings More Profitability. The ability to perform historical and comparative trend analysis and match it to current information enables sales managers to anticipate changes quickly. This capability is delivered in a Read More...
Business Case - Dunkin Donuts
Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision.

crm analytics case study  Business Solution | Microsoft CRM and Microsoft RMS | Great Plains Implementation | Availability Great Plains | Microsoft Dynamics GP | GP | Great Plains | Formerly Microsoft Great Plains | GP Great Plains | Great Plains Software | Great Plains Integration | Great Plains Support | Great Plains Customization | Integrating Technologies | IVR Great Plains Consulting | IVR Microsoft Business Solutions Webcast | IVR Microsoft Great Plains | IVR Computerized Accounting Using Microsoft Business | IVR Microsoft Read More...
11Ants Analytics
11Ants Analytics builds predictive analytics software for used in business, science, and government. 11Ants Analytics data lab and software development team

crm analytics case study  Analytics 11Ants Analytics builds predictive analytics software for used in business, science, and government. 11Ants Analytics data lab and software development team is located in Hamilton, New Zealand. It sells its software and consulting services globally. Read More...
The Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013
Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without

crm analytics case study  Forrester Wave™: Big Data Predictive Analytics Solutions, Q1 2013 Predictive analytics enables firms to make intelligent decisions, and create differentiated customer experiences. But predictive analytics is hard to do without the right tools and technologies. Here are the findings of Forrester’s 51-criteria evaluation of 10 data predictive analytics solutions. Find out how well each solution fulfills the criteria, where they stand in relation to each other, how delivery professionals select the rig Read More...
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

crm analytics case study  Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More...
NetSuite CRM+
NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It

crm analytics case study  It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners. Read More...
Using Analytics to Help You Overcome Your Supply Chain Challenges
Many enterprises are turning to analytics, and even predictive analytics, to capture and make sense of the increasing amount of data that enterprise systems are

crm analytics case study  Analytics to Help You Overcome Your Supply Chain Challenges In a November 2013 survey of 150 supply chain managers and more than 1,000 consumers exploring current supply chain challenges and how consumers are reacting to these challenges, Capgemini reports: Just 34% of supply chain managers feel that their companies have an adequate understanding of how their company’s supply chain is performing. Only 21% of the surveyed supply chain managers rated their company’s ability to deliver “accurate, Read More...
Enterprise On-Demand CRM Comparison Guide
This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

crm analytics case study  On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for businesses. Read More...
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

crm analytics case study  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share t Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

crm analytics case study  for Financial and Insurance Markets Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide Read More...
Spotfire Financial Analytics
Spotfire provides visual analytics software for the financial industry. Spotfire Financial Analytics gives users the ability to visually interact with their

crm analytics case study  Financial Analytics Spotfire provides visual analytics software for the financial industry. Spotfire Financial Analytics gives users the ability to visually interact with their data, asking questions to reveal hidden patterns and biases. Users can easily change views, filters, and queries. Users can share sessions with colleagues or export them to applications like Word, Excel, PowerPoint, and Adobe Acrobat. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others