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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys
Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

crm baan  appointment creates a dedicated CRM business unit that sharpens our focus on this important e-business market segment. We continue to be committed to delivering integrated enterprise solutions from front office to back office. Additional moves in the ensuing months solidified the notion that Baan was in the C-Commerce game. In November 2000, Baan announced the establishment of a strategic partnership with Business Objects for E-Business Intelligence (management reporting and decision support tools). In Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm baan


Baan - What Will The Future In Invensys’ Stable Bring? Part 2: Evaluating Baan
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise software applications map. However,

crm baan  such as the Aurum CRM business and Caps Logistics SCM business. Although Invensys has indicated it will not dismantle Baan, its statement that it is committed to a strong research and development program at Baan and the full suite of Baan products may not be good enough for a disaffected customer base. BOTTOM LINE Vendor Predictions Fiscal 2000 and 2001 will be very challenging, with revenues dropping more than 80% compared to revenues in 1998 (70% probability). We do predict a return to profitability Read More...
Baan Resurrects Multi-Dimensionally Part 3: Market Impact
Baan remains one of only a handful of vendors that are capable of providing full application suites on scaleable platforms that can be globally deployed by

crm baan  their disparate ERP and CRM systems. Baan was one of the first ERP vendors to promote the idea that ERP should be integrated with adjacent functionality of e.g. SCM, CRM and eBusiness. In that endeavor, it unfortunately went on a rampant shopping spree, buying e.g. Aurum, Beologic, and Antalys for CRM and Berclain and Caps Logistics for SCM (for more information, see Baan - What Will The Future In Invensys' Stable Bring? Part 1: About Baan ), and then choked while trying to integrate these products with Read More...
Baan Resurrects Multi-Dimensionally Part 2: Alliances & Support
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth migration path for existing

crm baan  Suite, CAPS Logistics, and CRM product lines - all of which will be bundled with IBM's iSeries platform. These products run on a range of IBM eServers and IBM middleware such as WebSphere, DB2 UBD and MQ Series. Both companies will also work together on joint developments focused on the adoption of key IBM technologies such as WebSphere. Additional solutions and services from IBM and Invensys under the new alliance include the expansion of the IBM Global Services and IBM Global Financing offerings. Read More...
Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan
Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and

crm baan  Baan extended-ERP solutions (particularly CRM and PLM, which SSA GT either had to partner for in the past or was still pondering what to do about them), integration and BI solutions to possibly 10,000 additional manufacturing enterprises, mainly from SSA GT's fold. This could even be the best outcome for Baan and its customers since, given it will at least become an autonomous subsidiary (if not a completely independent vendor) through an acquisition by an investment firm (since these buyers do not Read More...
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

crm baan  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More...
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

crm baan  CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative 8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. The Salesforce.com Foundation was created to apply the core strengths of salesforce.com to help organizations further their social mission, deepen their impact, and better the lives of those in Read More...
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

crm baan  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More...
Invensys Announces New Division - Baan Process
Invensys has announced a new division, Baan Process Solutions Group (BPSG), which combines the PRISM and Protean process ERP products with the Baan Dimensions

crm baan  Announces New Division - Baan Process Invensys Announces New Division - Baan Process P. Catz - April 26, 2001 Event Summary A new division within Invensys , Baan Process Solutions Group (BPSG), will be made up of the PRISM and Protean process ERP products currently under the Wonderware division, plus the Baan Dimensions and Baan IV Process product targeted at Food and Beverage, Chemicals, Plastics, Primary Metals, Pulp & Paper, and Cable & Wire industries. Robert Thomas is the name of the Read More...
Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

crm baan  and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More...
Baan Achieves A Speedy Recovery Despite The Tough Times
Baan might be showing us that miracles are still possible. Will in 2001 the market witness the textbook-case of turning around the previously badly mismanaged

crm baan  buying e.g. Aurum for CRM and Berclain for SCM (for more information, see Baan - What Will The Future In Invensys' Stable Bring? Part 1: About Baan ), and then choked while trying to integrate these products into the core ERP system. For many reasons other than the acquisitions' indigestion, it was unfortunate to witness the more forward thinking Baan stumble in executing its strategy and temporarily loose its place in the ERP elite. Having overcome these hardships, Baan should try to expand the business Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

crm baan  Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I) Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The protagonist of the story is Read More...
EBSuite CRM
The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk

crm baan  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More...
Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM

crm baan  to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+ I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com . Introduction With CRM so closely bound up with revenue Read More...

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