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CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Congress Acknowledges Outdated Banking Laws ( Pages)
by L. Taylor
Oct 26, 1999 Abstract : Following a previous TEC News Analysis on the security of financial transactions, Congress and the White House have agreed to put into place new legislation for monitoring banking, including on-line banking. New banking laws that are more current than today's Depression Era banking laws need to be crafted to protect consumers, as well as the health of today's financial community. Today's financial institutions risk a host of internet attacks since today's hackers are more knowledgeable about information security than law makers.
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Rising Elephant Creates Euphoria: India's Growing Markets Are a Boon for SCM Vendors (0 Pages)
by Ashfaque Ahmed
Jul 27, 2009 Abstract : The nature of the organized retailing market in India may present challenges for software providers, but the opportunity to tap into and benefit from this market's huge (and growing) potential can yield sizable returns for supply chain management software vendors.
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Rising Elephant Creates Euphoria: India's Growing Markets Are a Boon for SCM Vendors (3 Pages)
by Ashfaque Ahmed
Apr 13, 2007 Abstract : The nature of the organized retailing market in India may present challenges for software providers, but the opportunity to tap into and benefit from this market's huge (and growing) potential can yield sizable returns for supply chain management software vendors.
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Feds Buckle Down on Customer Information Security ( Pages)
by L. Taylor
Feb 9, 2002 Abstract : In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC), the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced that they have put together joint guidelines to safeguard confidential customer information. The guidelines, that took effect last July, implement section 501(b) of the Gramm-Leach-Bliley Act (GLBA) initiated by the Senate Banking Committee, and passed into law on November 4, 1999. This announcement had significant implications for online banking institutions.
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Leave No Farmer Behind ( Pages)
by Lucy West
Jul 31, 2004 Abstract : Insights on the evolving policies and socioeconomics of the two largest countries in the world--China and India--and the impact for global business.
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SAP Industry Solutions for Mid-market Companies ( Pages)
by Olin Thompson and P.J. Jakovljevic
May 25, 2006 Abstract : For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.
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Should North Americans Send More Software Development Work to China? (0 Pages)
by Yu (Kurt) Chen
Nov 17, 2008 Abstract : This article discusses the risks and opportunities related to outsourcing software development to China. It concludes that China, as an outsourcing destination, has different risk exposures in comparison with India. However, going to China may also bring opportunities considering the pressure of further cost reduction that North Americans are facing and the booming domestic demands of the Chinese market.
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CRM RFP Template (1 Page)
by TEC Staff
Nov 22, 2007 Abstract : Don't let your CRM software selection become a risky venture. Play your cards right and use a CRM RFP template. Find out what a CRM RFP template is and how it can save you time and money. We also tell you how you can write your own CRM RFP template, so you can get the CRM solution you need for your enterprise. Don't place any bets until you have all the information you need about how you can make a CRM RFP work for you.
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Scala and Microsoft Become (Not So) Strange CRM Bedfellows Part Two: Market Impact Continued ( Pages)
by P.J. Jakovljevic
Aug 29, 2003 Abstract : Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.
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