-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm business case document:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
Just as back-office automation became critical for competitive success in the last half of the twentieth century, customer
relationship management (CRM) is today’s imperative for success. However, the key to creating business value with CRM is remembering
that business strategy and technology strategy (...)
Excerpt related to
crm business case document:
Why CRM? The Business Case for Customer Relationship Management. Source:
Vendor Guru. Document Type: Outside Link Description: Just as back-office automation ...
Published:
2010-03-11
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm business case document:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
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Abstract:
DUNKIN' DONUTS. Download Free Guide on DUNKIN' DONUTS. Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today,
he does not regret his decision. (...)
Excerpt related to
crm business case document:
... ERP Systems (Wikipedia). Business Case - Dunkin Donuts ...
services, Transformation with Microsoft Business Solutions, Great Plains and CRM, Microsoft
Great ...
Published:
2010-03-11
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Abstract:
Over the past few years, many marketing departments have been involved in selecting and deploying analytical solutions, building
marketing databases, and implementing campaign management. These solutions have helped in some ways, but they do not help
manage the marketing process or manage marketing asset (...)
Excerpt related to
crm business case document:
Building the Business Case for Operational Marketing. Source: Alterian. Document
Type: White Paper Description: Over the past few years, many marketing ...
Published:
2010-03-11
-
Abstract:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Excerpt related to
crm business case document:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Published:
2004-11-09
-
Abstract:
In their efforts to accelerate time to market and improve business process efficiency, many marketing organizations adopt
customer relationship management (CRM). But CRM often falls short in exploiting the exponential growth of content associated
with product and brand marketing. By using a digital asset (...)
Excerpt related to
crm business case document:
A Business Case for Managing the Marketing Content ... to market and improve
business process efficiency ... organizations adopt customer relationship management (CRM).
...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for Mid-market Manufacturers for microsoft business solutions great plains.
Specific, Measurable, Achievable, Relevant and Time-Bound. Metro Canada Logistics, a third party provider of warehousing,
transporatation, and related logistics services streamlines ac (...)
Excerpt related to
crm business case document:
Your Challenge: Get Decision Makers' Approval for Mid-market Manufacturers for microsoft business solutions great plains.
Specific, Measurable, Ach...
Published:
2010-03-11
-
Abstract:
Staffco, employing nearly 20 high-level sales engineers, sought a customer relationship management (CRM) system to free itself
from the manual processes of its 2- to 3-year sales cycles, with lengthy design and test processes and associated reporting
needs. Maximizer CRM’s functionalities, including au (...)
Excerpt related to
crm business case document:
... Software. Document Type: Case Study Description: Staffco, employing
nearly 20 high-level sales engineers, sought a customer relationship management (CRM) system ...
Published:
2010-03-11
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Abstract:
The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge,
forward-thinking companies. A crucial department in the company is thus the customer contact center, as it plays a pinnacle
role in branding, corporate image, and customer lif (...)
Excerpt related to
crm business case document:
... Advocacy Part I: Creating the Business Case for Customer-centric Companies
With Fanatical Customer Advocates. Source: Hitachi Consulting. Document Type: White ...
Published:
2010-03-11
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Abstract:
IT asset management (ITAM) can provide insight into your information infrastructure and enhance your ability to control IT
asset performance. Through better management of IT assets, you can ensure that every piece of hardware and software is fully
used. Get tips on how to spell out to your stakeholders t (...)
Excerpt related to
crm business case document:
The business case for IT Asset Management. Source: SAManage. Document Type:
White Paper Description: IT asset management (ITAM) can provide insight into your ...
Published:
2010-03-11
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Abstract:
Integration of business processes between your enterprise and others presents unique challenges beyond the trials you face
with enterprise application integration alone. And this "B2B integration" becomes even more challenging as your trading partner
community grows to include more partners and collabora (...)
Excerpt related to
crm business case document:
The Business Case for an Enterprise Messaging Hub. Source: Business Integration
Technology, Inc. Document Type: White Paper Description: Integration of business ...
Published:
2010-03-11
-
Abstract:
Roland, a worldwide provider of graphic design and digital music services and products, was relying on several systems for
leads distribution. As a result, the process often took weeks or even months, and there was no feedback into what happened
with leads once handed to a dealer. Learn about the solutio (...)
Excerpt related to
crm business case document:
Case Study: High-tech Manufacturer Gains Business Visibility, Streamlines Processes with
Dealers. Source: Microsoft. Document Type: Case Study Description: Roland ...
Published:
2010-03-11
-
Abstract:
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access
the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution
made just for Dynamics CRM, the client immediately saw the (...)
Excerpt related to
crm business case document:
... Source: Strategy Companion. Document Type: Case Study Description ...
its customer relationship management (CRM) system. After being shown a business intelligence
( ...
Published:
2010-03-11
-
Abstract:
Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly
errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make
it available whenever needed. Find out how the new online s (...)
Excerpt related to
crm business case document:
Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities.
Source: Microsoft. Document Type: Case Study Description: Real ...
Published:
2010-03-11
-
Abstract:
The Glazer-Kennedy Inner Circle is a well-known sales and marketing consultancy. The marketing strategists were seeking a
customer relationship management (CRM) system, not only for their growing business, but for all their clients. The challenge:
“I genuinely dislike computers. I refuse to use e-mail, (...)
Excerpt related to
crm business case document:
... Source: InfusionSoft. Document Type: Case Study Description: The ...
a customer relationship management (CRM) system, not only for their growing business, but
for ...
Published:
2010-03-11
-
Abstract:
Customers are a company’s true source of value creation, and maintaining their trust is imperative. When companies understand
this, privacy protection will become an important business tool, rather than just a regulatory requirement (as many companies
think of it). Obtaining, using, and especially prot (...)
Excerpt related to
crm business case document:
Part I: The Business Case for Privacy. Source: Hitachi Consulting. Document
Type: White Paper Description: Customers are a company’s true source of value ...
Published:
2010-03-11
-
Abstract:
Making the Business Case for HR Investments During Economic Crisis. Find Free Proposal and Other Solutions to Define Your
Project Implementation In Relation To HR Investments. Automation of human resources (HR) processes and integration across
various functions can provide visibility into and analysis of (...)
Excerpt related to
crm business case document:
Making the Business Case for HR Investments During Economic Crisis. Find Free Proposal and Other Solutions to Define Your
Project Implementation In...
Published:
2010-03-11
-
Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
Excerpt related to
crm business case document:
... Source: Microsoft. Document Type: Case Study Description: A residential
and ... Discover how the hosted CRM solution helps ensure business continuity
and ...
Published:
2010-03-11
-
Abstract:
Orezone Strikes Gold with Microsoft Business Solutions - Great Plains. Documents and Other Software to Use In Your Dynamic
System Related To Orezone Strikes Gold with Microsoft Business Solutions and Great Plains. Orezone strikes gold with Microsoft
Business Solutions - Great Plains. Orezone is a Canadian (...)
Excerpt related to
crm business case document:
... Business Case - Orezone ... Great Plains, IT Solutions
Services, Transformation with Microsoft Business Solutions, Great Plains CRM, Microsoft
Great Plains ...
Published:
2010-03-11