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A.C. Moore Selects and Quickly Implements Epicor Retail CRM
In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer

crm clienteling  Quickly Implements Epicor Retail CRM In anticipation of the upcoming NRF 2013 event, Epicor has announced that specialty retailer A.C. Moore has selected and implemented Epicor Retail Customer Relationship Management (CRM) to strengthen customer relations and support future loyalty and reward initiatives. With 141 stores along the US East Coast, A.C. Moore Arts & Crafts , Inc., in addition to offering traditional craft products, is well-known for its selection of scrapbooking, jewelry, floral, yarn, art Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm clienteling


SAP as a Retail Market Force: More Fact Than Fiction
Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P

crm clienteling  maintenance, customer relationship management (CRM)/clienteling (customer loyalty), and services for store and multichannel processes. In 2009, SAP acquired the majority shareholding of SAF Simulation, Analysis and Forecasting AG , one of the leading global forecasting and automated replenishment solution providers for the retail and wholesale industries. SAF AG was founded in 1996 and is located in Switzerland, with subsidiaries in the US and Slovakia. Core components of the SAF solution have been Read More...
Epicor Insights 2014–Raising the ERP Game
The major “game raising” news at Epicor Insights 2014 was the availability of Epicor ERP version 10 (and the underlying Epicor ICE 3.0 architecture). This

crm clienteling  Clientele is a legacy CRM product, while Epicor had at some stage even considered embedding Microsoft Dynamics CRM into ERP 9. The decision was then made to add CRM within Epicor ERP, but those capabilities are just good enough for manufacturers. The situation is different on the Epicor Retail side, where the CRM-Clienteling module is quite strong, and future capabilities are to include social media integration and location-based marketing.   In conclusion, Epicor has bitten the bullet and taken brave Read More...
Why and What You Should Know About KWI
It is all about the customer experience, as every retailer knows, and enabling a real-time cloud-based mobile platform can help them provide true seamless

crm clienteling  and connect to the CRM capabilities for the KWI clients. Clienteling, i.e., using information about an individual customer’s buying habits and preferences during interactions within the store to create a personalized attention and build a stronger buying relationship, is an important go-to-market strategy for specialty retailers who want to provide a high touch customer experience. The aforementioned cash, omni-channel fulfillment, and a set of integrated non-sales and operational transactions KWI Read More...
Grupo Axo Selects Epicor Retail
Epicor announced that Grupo Axo, the business partner of internationally renowned retail brands within Mexico (such as Brooks Brothers, Brunello Cucinelli

crm clienteling  that it offers. Epicor’s CRM and clienteling tools are expected to allow retailers to know and understand the behaviors of customers of each of its brands, so that the company can engage with them and reward and incentivize their loyalty. With the Epicor Retail Enterprise Selling module, Grupo Axo will have a centralized real-time inventory locator and order management solution that enables any sales channel to find inventory and fulfill orders across the enterprise. Read More...
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm clienteling  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

crm clienteling  because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

crm clienteling  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

crm clienteling  The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More...
The Benefits of Selecting a CRM Implementation Partner
As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing

crm clienteling  Benefits of Selecting a CRM Implementation Partner Harvest Solutions offers consulting services to help you select and implement your company's CRM system. Throughout our many years of experience in the CRM industry we have created a methodology for designing and implementing CRM systems which leads to successful outcomes for our clients. Source: Harvest Solutions Resources Related to The Benefits of Selecting a CRM Implementation Partner : Customer Relationship Management (CRM) (Wikipedia) The Read More...
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

crm clienteling  Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More...
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

crm clienteling  Epiphany Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer Read More...
C2 CRM


crm clienteling  CRM Read More...

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