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Abstract:
Levi Strauss SA needed a marketing application that would support its customer relationship management (CRM) programs. In
addition to insight into customer behavior, Levi’s wanted to know about customers’ preferred communication channels and their
response to brand campaigns. Learn about the solution (...)
Excerpt related to
crm clothing:
Document Type: Case Study Description: Levi Strauss SA needed a marketing application that would support its customer relationship
management (CRM) programs. ...
Published:
2010-03-11
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Excerpt related to
crm clothing:
... when retrieving it or when adding a new item of clothing to the ...
and in November 2007 Agresso announced the immediate availability of Agresso CRM, a customer ...
Published:
2008-01-14
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Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
crm clothing:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers ups...
Published:
2007-10-24
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
crm clothing:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Abstract:
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions,
however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle
Management (SLM) promises valuable business benefits (...)
Excerpt related to
crm clothing:
... Many industry analysts include SLM as a part of Customer Relationship Management (CRM),
although implementation of an SLM strategy does not require a broader ...
Published:
2003-06-11
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
crm clothing:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
To play any popular online computer game, all a user needs is a computer and an Internet connection. But there’s a lot more
going on behind the scenes than this gamer may realize. In order to interact in a shared virtual environment, the system the
user connects to requires technology capable of creati (...)
Excerpt related to
crm clothing:
... Electronics and Appliance Stores, Clothing and Clothing Accessories
Stores ... 2011 Customer Relationship Management Buyer's Guide: Innovations in CRM.
...
Published:
2010-03-11
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Abstract:
SAP and its ERP peers appear to understand that continuously improving the way enterprise information is presented and by
marrying analytics, optimization, and retail operation systems on top of an ERP platform is starting to win over retailers. (...)
Excerpt related to
crm clothing:
SAP and its ERP peers appear to understand that continuously improving the way enterprise information is presented and by
marrying analytics, opti...
Published:
2004-10-02
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Excerpt related to
crm clothing:
... Consequently, Zara, the famous Spanish clothing manufacturer, has two supply chains,
one for staples and the other for fashion clothing. ...
Published:
2009-05-12
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Abstract:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's product throughout the entire process of product development, and to detect defects at the earliest stage
possible. (...)
Excerpt related to
crm clothing:
The value of a requirement traceability matrix is in its ability to track and monitor each requirement to be incorporated
into the customer's prod...
Published:
2007-04-30
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Abstract:
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's
CTO discusses the initial technology decisions on which the company's infrastructure is based. (...)
Excerpt related to
crm clothing:
Altrec is a startup E-commerce website that takes aim on the upscale outdoor recreation market. In this interview Altrec's
CTO discusses the initi...
Published:
1999-12-01
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Abstract:
Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities,
including the management of item information, category planning and review, assortment, pricing, promotions, warehouse replenishment,
multichannel ordering, store replenishment, fore (...)
Excerpt related to
crm clothing:
... has never been an easy decision in any industry and in any functional area like business intelligence
(BI), customer relations management (CRM), supply chin ...
Published:
2004-09-24
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Excerpt related to
crm clothing:
... and manufacturers. Consider the wholesaler VF Corporation, which began in 1899 as a Pennsylvania clothing
manufacturer. Now a US ...
Published:
2009-03-30
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Excerpt related to
crm clothing:
... Kohl’s, a well-known large US department store; Marks & Spencer (M&S), a UK grocery chain (clothing,
furniture and homeware, flowers, gifts, wine, etc.); ...
Published:
2011-02-10
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Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
crm clothing:
Is MAPICS Getting the Magic of PLM? Part One: Recent Events and Market Impact. Jim Brown and PJ Jakovljevic - July 20, 2004.
Comments: 0. Read Comments ...
Published:
2004-07-20
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
crm clothing:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
The nature of the organized retailing market in India may present challenges for software providers, but the opportunity
to tap into and benefit from this market's huge (and growing) potential can yield sizable returns for supply chain management
software vendors. (...)
Excerpt related to
crm clothing:
The nature of the organized retailing market in India may present challenges for software providers, but the opportunity to
tap into and benefit f...
Published:
2009-07-27
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Excerpt related to
crm clothing:
... more information, see TEC’s article “Zooming into the Clothing Retailer Conundrum ...
podcast entitled “Social Networks: How They’re Turning CRM Upside Down ...
Published:
2009-04-09
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Abstract:
Spotlight on Pronto Software: Learn about Pronto’s history and market position, as well as its strengths, competitors, and
challenges. In this spotlight report, David Clark examines Pronto Software. Learn all about the product’s history and marketing
positioning, as well as its strengths, competitors (...)
Excerpt related to
crm clothing:
Spotlight on Pronto Software: Learn about Pronto’s history and market position, as well as its strengths, competitors, and
challenges. In this spo...
Published:
2010-06-16
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Abstract:
TradeStone has developed an application that can be quickly configured to shift data in and out of traditional enterprise
planning systems. Organizations can thus more easily intertwine basic procurement information with crucial sourcing data such
as specifications, schedules, and statuses. (...)
Excerpt related to
crm clothing:
TradeStone has developed an application that can be quickly configured to shift data in and out of traditional enterprise
planning systems. Organi...
Published:
2006-08-01