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Documents related to » crm concept introduction


VoIP Introduction
VoIP uses internet protocol data packets to transfer voice, fax, and other data over the shared network, rather than the traditional public switched telephone network (PSTN), which is based on copper wires carrying analog voice data over the dedicated circuits. VoIP, in contrast to PSTN, uses what is called packet-switched telephony, whereby the voice information travels to its destination in individual network packets across the Internet that are assembled and then converted to voice. Learn the basics of VoIP by reading this white paper, which includes explanations of coding and protocol for VoIP, and a look at quality and myths about VoIP.

CRM CONCEPT INTRODUCTION: Buyer s Guide: Innovations in CRM Ten Ways Businesses Save with VoIP Five Standard Features Any VoIP System Should Have Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/14/2013 4:36:00 PM

An Introduction to BPM
Business process management (BPM)—the discipline of modeling, automating, managing, and optimizing business processes—is one of the hottest market segments in the software industry today. Its rapid growth is driven by the increasing recognition that success is driven by the efficiency of your organization’s business processes. But what exactly is a business process—and how can BPM improve it?

CRM CONCEPT INTRODUCTION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/17/2007 11:04:00 AM

An Introduction to QlikView 6
QlikTech develops and provides a complete suite of powerful business intelligence and data analysis software called QlikView (pronounced click-view). QlikView’s powerful business intelligence and analytics engine is utilizing patented AQL technology to build a non-relational, highly space-efficient associative database residing in RAM. This results in interactive, easy-to-use business analytics applications that are considerably more flexible and faster to deploy compared with traditional business intelligence and OLAP solutions. The purpose of this paper is to provide an introduction to the QlikView user interface and descriptions of the various features that set QlikView apart from other database interfaces.

CRM CONCEPT INTRODUCTION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/25/2005 10:37:00 AM

An Introduction to Load Balancing
An Introduction to Load Balancing. IT Guides and Other Software to Use In Your Dynamic System and to Load Balancing. Is it possible for a business to ensure uninterrupted, secure, and high-performance access to network-based business applications and web sites? Yes. With network load balancers, user requests are evenly distributed among available servers so that individual servers do not become overwhelmed. Learn about the basics of load balancing and how it can improve the performance and security of your business applications.

CRM CONCEPT INTRODUCTION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
1/15/2008 8:57:00 AM

An Introduction to Mediation-based Advanced Service Management
Personalized and higher-quality network services, such as customized or performance-sensitive services, can help you stand out from the competition. But can you give customers any range of those services without undergoing a complete system transformation? Yes: by using mediation to deliver advanced service management. Find out how mediation can help you offer unique, wide-ranging services—without sacrificing quality.

CRM CONCEPT INTRODUCTION: Lean Techniques TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises Business Analytics: Nucleus Research Note—How Analytics Makes Midsize Companies More Profitable The Buyer s Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution TEC 2013 ERP Buyer s Guide for Process Manufacturing Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM)
3/20/2008 4:31:00 PM

Cutting the Risk from CRM Purchase and Deployment
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment. Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

CRM CONCEPT INTRODUCTION: Cutting the Risk from CRM Purchase and Deployment Cutting the Risk from CRM Purchase and Deployment Source: Entellium Document Type: White Paper Description: Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has
1/16/2007 9:36:00 AM

CRM Buyers’ Guide
Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and cross-sell.

CRM CONCEPT INTRODUCTION: CRM Buyers’ Guide CRM Buyers’ Guide Source: NetSuite Document Type: Checklist/Guide Description: Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to consider, including acquiring new sales, improving customer satisfaction, getting a consistent view of the customer, and improving renewal, up-sell, and
5/29/2009 4:36:00 PM

10 Steps to a Successful CRM Implementation
10 Steps to a Successful CRM Implementation. Get Articles and Other Documents to Delineate Your Selection In Relation to 10 Steps to a Successful CRM Implementation. When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there?

CRM CONCEPT INTRODUCTION: Steps to a Successful CRM Implementation 10 Steps to a Successful CRM Implementation Source: Oncontact Software Document Type: White Paper Description: When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should be aware of the ten basic steps to a successful CRM implementation. Even if you’ve already identified the reasons why your organization needs a CRM system, where do you go from there? 10 Steps
6/25/2006 2:09:00 AM

Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

CRM CONCEPT INTRODUCTION: Maximizer CRM 12: Salesforce Automation Certification Report Maximizer CRM 12: Salesforce Automation Certification Report Source: Technology Evaluation Centers Document Type: Certification Report Description: Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their
6/8/2012 11:36:00 AM

Nimble Releases New Social CRM Platform » The TEC Blog
Nimble Releases New Social CRM Platform » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

CRM CONCEPT INTRODUCTION: calendar, chatter.com, collaboration, communication, contact, CRM, Gist, GoldMine, Google Wave, Jon Ferrara, linkedin, Maximizer, Nimble, Outlook, Research in motion, RIM, SCRM, sfa, Tungle, twitter, Xeesm, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2011

Introduction to Desktop Virtualization
This paper discusses the barriers of desktop virtualization adoption in the enterprise, the need for convergence in desktop virtualization approaches, and the unique requirements across different types of enterprise users. This paper also reviews one virtualization solution, including how it works and how its workspace virtualization engine overcomes the barriers posed by legacy virtualization technologies.

CRM CONCEPT INTRODUCTION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/29/2010 6:51:00 AM


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