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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm conference


Deltek Conference Previews


crm conference  Deltek GovWin IQ, Deltek CRM , and more. PJ : Deltek Capture Analytics —is it a brand new product, or something else renamed? On what technology was Capture Analytics built and to which Deltek product line does it relate? PS : Capture Analytics is a unique brand new product, which takes the power of analytics that is often used on the financial management side and applies it to all of the aspects of a business development process. It is an OEM-ed solution, whereby we use QlikTech ’s product from QlikV

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm conference

Report from VAI User Conference 2014: VAI Software’s Competitive Longevity


VAI’s flagship S2K Enterprise suite is used by a wide variety of companies worldwide, with a number of clients in the manufacturing, distribution, retail, food, and service and repair industries. TEC's P.J. Jakovljevic attended the 2014 VAI User Conference recently, and gives an in-depth look at the company and the S2K product line and what's new with both.

crm conference  a sales role with CRM capabilities available. Customers on older versions can still purchase S2K Sales Force as a standalone module. While previously targeting only sales reps, the module is now intended as a corporate-wide CRM portal looking into a central database for all the info. Back-office folks can track the leads from the Web site, tradeshows, and more, as well as track all interactions with leads, prospects, and customers. Sales reps can do portal-based inquiries into back-office data (e.g., cust Read More

Three Es of CRM


With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate themselves from the competition. Customer relationship management and enterprise resource planning technologies play a critical enabling role.

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Microsoft Delays NGWS Conference, Windows Chief Takes “Vacation”


Forum 2000, Microsoft’s conference where it will unveil details of its Next Generation Windows Services, has been delayed three weeks. This is the latest development in a week that has seen yet another high-level staff departure, and yet another adverse development in the U.S. antitrust case. What’s next, a plague of locusts?

crm conference  psa software,computer consulting,selection software,accounting software comparisons,erp evaluation,technology evaluation,software vendor evaluation,vendor selection checklist,erp selection criteria,erp selection,great plains accounting software,technology evaluation centers,supply chain management software,crm software,crm evaluation Read More

Cognos Unveils CRM Solution


Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.

crm conference  part of an aggressive CRM market initiative showcased at Cognos's Enterprise 2000 conference to an audience of corporate executives and industry experts. Cognos showcased its Cognos business intelligence for CRM solution as providing the extensive interactive reporting, analysis and scorecarding functionality critical to organizations looking to better attract and retain customers. CRM is generally understood to refer to an integrated information system that is used to plan, schedule and control the presa Read More

Conference Note: 2014 HR Technology Conference Takes On HCM Big Data


This year’s HR Technology Conference was all about leveraging big data for improving HR practices, such as talent acquisition and employee retention. TEC HCM analyst Raluca Druta was there to capture all the details. Read her take on the conference’s major sessions—the welcome and opening keynotes, the ADP Workforce Vitality Report, the Sierra-Cedar 17th Annual Survey, the vendor presentations, and more.

crm conference  Note: 2014 HR Technology Conference Takes On HCM Big Data The 2014 HR Tech Conference, which took place in Las Vegas, at the Mandalay Bay Resort and Casino, reunited a growing community of human resources (HR) practitioners, vendors, analysts, and members of the media for the 17th year in a row. Both the organizers and vendors of this year’s event positioned the idea of data-driven HR capabilities at the forefront of HR practices. In other words, organizations today should first and foremost Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

crm conference  And Cost Of A CRM Selection Mitigating Drawbacks Through The Use Of A Knowledge Base Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. With regard to technology selections, TEC describes a knowledge base as having three components: First , a comprehensive set of functional and technical criteria covering every functional area of an enterprise application (in this case, CRM). Second , a set of vendor ratings for the criteria on the vast majority of Read More

Enterprise On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for businesses.

crm conference  On-Demand CRM Comparison Guide This guide provides a feature list comparison of 12 on-demand CRM products for businesses. Read More

Pivotal CRM


Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any organization in any industry Pivotal CRM includes the following functionality: Sales Force Automation Marketing Automation Service Automation Partner Automation Social CRM Mobile CRM Pivotal CRM Platform

crm conference  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales, marketing, and service automation. Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

crm conference  Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

crm conference  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Sal Read More

APICS 2010 Conference: Right Path to Smart Software Selection


Join TEC for this free educational seminar: 2010 APICS International Conference & Expo Session: Getting on the Right Path to Sm...

crm conference  2010 Conference: Right Path to Smart Software Selection Selecting and implementing enterprise software is never easy. Clearly defining your objectives, requirements, and dealing with the mounds of data from vendors can be an overwhelming process—fraught with opportunities for error. And the stakes are high—the wrong enterprise software can have a disastrous effect on your company. Join TEC software selection experts at the 2010 APICS International Conference & Expo in Las Vegas to find out how to Read More

CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

crm conference  Solutions: Be the Customer CRM and Technological Solutions: Be the Customer R. Garland - June 22, 2001 Introduction  Be the bagel. It was a refrain I heard often in a metalworking shop class I took in one of my engineering classes back in college. The purpose of the class was for the students to both design and build an original device of their own creation, with the purpose of helping them understand that engineers can't work in a vacuum, and they need to understand the implications of their design Read More

Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

crm conference  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More

CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a culture consistent with CRM can lead to a deployment strategy that is correlated with success. An interactive version of this assessment is included with this article.

crm conference  with Senior Management and CRM Culture CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture Featured Author - Glen S. Petersen - October 22, 2004 Review In the previous article of this series (see Searching And Establishing The Business Parameters Of CRM ) it was established that customer relationship management (CRM) is an industry where the technology has outpaced the sophistication of the user community to properly utilize the tools; Read More