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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
crm criteria tec:
... CRM) system. To find a mobile-enabled, user-friendly solution that could handle the
company’s 15 million yearly transactions, Global Refund turned to TEC. ...
Published:
2010-03-11
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
crm criteria tec:
... CRM) system. To find a mobile-enabled, user-friendly solution that could handle the
company’s 15 million yearly transactions, Global Refund turned to TEC. ...
Published:
2010-03-11
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Excerpt related to
crm criteria tec:
... Very often, these criteria fall into the category “I like it” or “I don ...
Trying to systematize these “hard-to-compare” factors, TEC came up with the ...
Published:
2009-09-25
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Abstract:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Excerpt related to
crm criteria tec:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Published:
2003-04-19
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Abstract:
Get an example for retail solution implementation with TEC. Click here to download! SuperPharm, a Trinidad-based pharmacy
chain, was having a problem with replenishment and risked losing customers. The problem lay in the point of sale (POS) and
enterprise resource planning (ERP) for distribution systems&a (...)
Excerpt related to
crm criteria tec:
... Technology Evaluation Centers. "TEC's method of software evaluation enables
... Software Selection Methodologies, Software Selection Criteria, CRM
Software Selection ...
Published:
2010-03-11
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Abstract:
Get an example for retail solution implementation with TEC. Click here to download! SuperPharm, a Trinidad-based pharmacy
chain, was having a problem with replenishment and risked losing customers. The problem lay in the point of sale (POS) and
enterprise resource planning (ERP) for distribution systems&a (...)
Excerpt related to
crm criteria tec:
... Technology Evaluation Centers. "TEC's method of software evaluation enables
... Software Selection Methodologies, Software Selection Criteria, CRM
Software Selection ...
Published:
2010-03-11
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Excerpt related to
crm criteria tec:
... No matter the methods of identifying vendors, you can usually find some common ground underlying them,
which might be used as high-level preselection criteria. ...
Published:
2007-10-25
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Abstract:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This
study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition
and highlights some of SugarCRM's open source busi (...)
Excerpt related to
crm criteria tec:
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This
study, based on a clie...
Published:
2004-11-30
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Abstract:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Excerpt related to
crm criteria tec:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Published:
2008-09-29
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Excerpt related to
crm criteria tec:
... For example, if you’re evaluating solutions in TEC’s customer relationship management
(CRM) model (comprising 1,187 criteria that reflect real-world usage ...
Published:
2011-11-11
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Excerpt related to
crm criteria tec:
... probably the largest knowledge base created by TEC. ... it, we started
with the criteria for customer ... a customer relationship management (CRM)
solution, utilities ...
Published:
2009-09-22
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Excerpt related to
crm criteria tec:
... are more than 30 CRM vendors in our Showcase and you can use TEC’s
Evaluation Center (free for two hours) to compare any of them based on criteria other than ...
Published:
2009-09-15
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Abstract:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions,
Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your
comments and questions at showdown@technologyevaluati (...)
Excerpt related to
crm criteria tec:
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft
Dynamics CRM an...
Published:
2009-05-15
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Excerpt related to
crm criteria tec:
... Before TEC lists any product in the vendor showcase, we ask the vendor to ...
list of the product’s support for thousands of functional and technical criteria. ...
Published:
2009-03-10
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm criteria tec:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm criteria tec:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
-
Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm criteria tec:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Excerpt related to
crm criteria tec:
... to continue evaluating in serious depth (thousands of criteria) and prioritized ...
Considering TEC has been consistently developing, refining, and using DSS tools ...
Published:
2007-12-17
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Abstract:
Do you know what evaluation criteria you should consider when making a customer relationship management (CRM) purchase? Before
embarking on the process of making this critical business decision, learn more about the 10 fundamental functional areas to
consider, including acquiring new sales, improving cus (...)
Excerpt related to
crm criteria tec:
Every day, TEC's analysts and software selection experts bring ... Do you know what
evaluation criteria you should ... a customer relationship management (CRM)
purchase ...
Published:
2010-03-11
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Excerpt related to
crm criteria tec:
... which is based on 1433 criteria without asking you ... The TEC
Blog Discussing Enterprise Software and Selection. ... CAD Cloud Computing collaboration CRM
eam ERP HCM ...
Published:
2007-10-05