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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm data integration


The Importance of a Single Product for Data Quality and Data Integration
Companies are fighting a constant battle to integrate business data and content while managing data quality. Data quality serves as the foundation for business

crm data integration  and customer relationship management (CRM) projects. Learn more about software that unifies leading data quality and integration solutions—helping your organization to move, transform, and improve its data.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm data integration

Laying the Foundation for Customer Data Integration


For increased revenues and improved profitability, customer data integration (CDI) should be a vital part of your business processes. CDI, unlike customer relationship management (CRM), can deliver a valuable single view of a customer, without necessitating yet another complex system needing vast technical and organizational effort. Learn about CDI’s core capabilities, and which style of CDI is your best match.

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Evoke Software Releases Axio Data Integration Product


Evoke Software Corporation has announced the release of Axio™, an e-business integration product designed to web-enable multiple different data sources into a unified view of a business. The product has a very intriguing method of metadata scanning, and should have significant market impact.

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

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Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence


Organizations combine their historical data with current data from operational systems to satisfy business intelligence analysis and government reporting requirements. This paper discusses the importance of data integration and helps you identify key challenges of integrating data. It also provides an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data.

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Integration Validation of Networked Solutions


When implementing and running solution landscapes that drive mission-critical business processes, solution integration can be complex and challenging. Implementation work, typically distributed across many teams and many stakeholders, may include custom-built and third-party software. This paper discusses how you can make sure your solutions are integrated correctly so they run smoothly, without technical interruption.

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Enterprise Application Integration - the Latest Trend in Getting Value from Data


Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a survey conducted by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. However, successful EAI requires a careful combination of a middleware framework, distributed object technologies, and custom consulting.

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The New Virtual Data Centre


Old-style, one application per physical server data centers are not only nearing the end of their useful lives, but are also becoming barriers to a business’ future success. Virtualization has come to the foreground, yet it also creates headaches for data center and facilities managers. Read about aspects of creating a strategy for a flexible and effective data center aimed to carry your business forward.

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Data Quality Trends and Adoption


While much of the interest in data quality (DQ) solutions had focused on avoiding failure of data management-related initiatives, organizations now look to DQ efforts to improve operational efficiencies, reduce wasted costs, optimize critical business processes, provide data transparency, and improve customer experiences. Read what DQ purchase and usage trends across UK and US companies reveal about DQ goals and drivers.

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Data Management and Analysis


From a business perspective, the role of data management and analysis is crucial. It is not only a resource for gathering new stores of static information; it is also a resource for acquiring knowledge and supporting the decisions companies need to make in all aspects of economic ventures, including mergers and acquisitions (M&As).

For organizational growth, all requirements and opportunities must be accurately communicated throughout the value chain. All users—from end users to data professionals—must have the most accurate data tools and systems in place to efficiently carry out their daily tasks. Data generation development, data quality, document and content management, and data security management are all examples of data-related functions that provide information in a logical and precise manner.

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Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

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