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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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DEVSYS DE MEXICO S.A de C.V
Vertical development for MBS solutions based on our experience, validated by our tax experts, developed using the latest technology and covering the

crm de  DE MEXICO S.A de C.V Vertical development for MBS solutions based on our experience, validated by our tax experts, developed using the latest technology and covering the requirements set by local laws.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Fesworld SA de CV


Conformada por personal con amplia experiencia en procesos de negocios e informática, Fesworld, S.A. de C.V. es una compañía reconocida internacionalmente como proveedor especializado en software y servicios de consultoría e implantación de soluciones empresariales (Microsoft Dynamics AX, GP y CRM), Business Intelligence, Comercio Electrónico, Manufactura y Desarrollos especializados. Fesworld cuenta con oficinas en México y Costa Rica y un centro avanzado de desarrollo en China. Fesworld ha exitosamente implementado soluciones en más de 20 países.Fesworld cuenta con un alto y especializado nivel de conocimiento, amplia experiencia en implementaciones de soluciones empresariales en organizaciones medianas, grandes y grupos corporativos, la administración del cambio, un minucioso entendimiento de los procesos de la organización, la propuesta de mejoras de tales procesos, el evitar “torcer el software” para hacer algo solo “porque siempre lo hemos hecho así” cuando existe una solución mejor y más práctica, la habilidad de prever “cuellos de botella” informáticos y obstáculos predecibles, así como el más alto nivel de compromiso con sus clientes son algunas de las características que hacen al equipo de consultoría de Fesworld un formidable aliado para cualquier organización que emprenda un proyecto de implantación, cambio o adopción de un nuevo sistema.

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IMR software SA de CV


IMR es una empresa en consultoría dedicada a incrementar los resultados de nuestros clientes mediante la implementación de soluciones 100% basadas en la nube (SAAS). Nos especializamos en soluciones ERP, CRM y eCommerce. (Netsuite) y Soluciones para Administración del portafolio de proyectos. Tomando en cuenta esa plataforma, ofertamos soluciones adicionales que potencializen sus resultados de negocio.

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How to Embrace CRM and Make it Succeed in Your Organization


Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

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Cimatic de Mexico


Fundada en 1995, Cimatic es una empresa de consultoría informática y representante exclusiva de Infor Global Solutions para su solución ERP Syteline, en México. Cimatic ha realizado más de 100 implementaciones exitosas de dicho producto, gracias a su experimentado equipo de consultoría y su profundo conocimiento de la industria y la problemática de las empresas mexicanas. Las soluciones informáticas que ofrece Cimatic, cubren el 100% de los requisitos legales y de las prácticas de negocios usuales en México, incluyendo factura electrónica, gestión de IVA, IETU, DIOT y regímenes aduaneros. Dichas soluciones incluyen sistemas ERP para servidores Windows e iSeries (AS400), así como sus sistemas complementarios de Business Intelligence (BI), CRM, SCM, gestión de los activos empresariales (EAM), entre otros. Cimatic ofrece soluciones para industrias como la aeronáutica, automotriz, construcción, electrónica y eléctrica, equipos industriales y maquinaria, gráfica, indumentaria y distribución; además de las industrias de plásticos, alimentos y bebidas, bienes de consumo, química y farmacéutica, por mencionar algunas. Adicionalmente Cimatic ofrece servicios de consultoría de negocios e implementación de soluciones, capacitación, desarrollo de soluciones y soporte (el cual incluye el servicio en línea).

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CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

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SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

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Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

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2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

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TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

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