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Documents related to » crm decision


The ASP Decision
The ASP model is the latest in a long line of silver bullets that are supposed to simplify the delivery of technology’s benefits to the business world. This article provides some simple guidelines for determining if you should consider the ASP model along with thoughts on selecting an ASP.

CRM DECISION: The ASP Decision The ASP Decision P. Hennigan - December 6, 2000 Read Comments Introduction About every eighteen to twenty-four months the technology industry identifies the latest in a long line of silver bullets that will simplify the delivery of technology s benefits to the business world. The ASP model has recently enjoyed that distinction and the accompanying hype. Unfortunately, wading through the hype to determine if this particular silver bullet can bring value to your business is an arduous task.
12/6/2000

In Search of Clarity: Unraveling the Complexities of Executive Decision Making
In Search of Clarity: Unraveling the Complexities of Executive Decision Making. Download Free Technology Analysis White Papers Linked to Decision Making. Decision making is at the core of all business activity, as executives set strategy and manage operations by weighing a vast array of factors to arrive at the desired balance of risk and reward. But enormous growth in a company’s size and operations adds complexity to decision-making processes. Learn about the five ingredients of good decision making, according to the responses of 154 executives in a global survey.

CRM DECISION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
2/20/2009 4:05:00 PM

Complexity, Decision Making, and Big Data
The technology market is giving significant attention to big data and analytics as a way to provide insight for decision support, but how far along is the adoption of these technologies across manufacturing organizations? This white paper looks at the results of a 2013 survey by Aberdeen examining the analytics and big data activities of manufacturers, Including time-sensitive, complex decision making and decision making challenges and capabilities.

CRM DECISION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) BEGINLYX
8/8/2013 10:07:00 AM

IT Investment Decision Making: Getting to Yes
IT Investment Decision Making: Getting to 'Yes' Read White Papers and Other Software for Your Investigation of IT Investment Decision Making. Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

CRM DECISION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
10/11/2006 7:05:00 AM

The Dashboard Decision : Criteria for Selecting a Business Intelligence Solution
To simplify and greatly improve their BI shortlist selection processes, companies should focus on the business value and ongoing expenses that different solutions create—measured across a few key variables. This paper outlines key criteria that companies should consider when creating their business intelligence shortlists—and when making their ultimate selections.

CRM DECISION: |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/11/2006 10:41:00 AM

SAP Finds CRM Partner for Marketing Tools
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing-planning and campaign-management features to its customer-relationship management suite.

CRM DECISION: SAP Finds CRM Partner for Marketing Tools SAP Finds CRM Partner for Marketing Tools P.J. Jakovljevic - December 8, 1999 Read Comments Event Summary On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add marketing planning and campaign-management features to its customer-relationship management suite. SAP and Recognition Systems have agreed to jointly develop integration between SAP s enterprise resource planning and data warehouse packages
12/8/1999

Remedy Makes CRM a Personal Matter
Remedy announced its acquisition of Axtive Software Corporation, a provider of relationship marketing software that supports personalized interactions between surfers and websites.

CRM DECISION: Remedy Makes CRM a Personal Matter Remedy Makes CRM a Personal Matter D. Geller - March 3, 2000 Read Comments Event Summary Remedy Corp (NASDAQ: RMDY) purchased Axtive to add personalization to Remedy s customer relations management (CRM) and help desk products. Axtive can track a user s profile and serve unique pages to each user based on the profile. Remedy believes that this will ultimately reduce the costs of customer relationship management and provide the right information to each customer in fewer
3/3/2000

SAP Versus Oracle JD Edwards EnterpriseOne: Anatomy of a Decision
The answer may lie in the responses JD Edwards customers gave as to why they selected EnterpriseOneover SAP.

CRM DECISION: SAP Versus Oracle JD Edwards EnterpriseOne: Anatomy of a Decision SAP Versus Oracle JD Edwards EnterpriseOne: Anatomy of a Decision With tier-one software vendors aggressively going after midmarket business, many midsized companies are taking a look at SAP ERP and Oracle JD Edwards EnterpriseOne as potential solutions. But how do you properly compare them against your company s special needs? The answer may lie in the responses JD Edwards customers gave as to why they selected EnterpriseOne over SAP. In
9/19/2011 3:56:00 PM

Managing Risks, Managing Measures: Decision Support Methodologies in BusinessPart 1: Guidelines
Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?

CRM DECISION: business analytics, soft computing, CRM, Decision Support and Knowledge Management, and can be reached at esro@attbi.com .
2/28/2002

Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

CRM DECISION: Team Going with Mobile CRM Get Your Sales Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn t it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It s all possible, if you equip your salespeople with mobile CRM. As you ll discover in the executive brief Get Your Sales Teams Going with Mobile CRM ,
7/10/2009

The Application of Business Intelligence to Facilitate Decision Making in the Consumer Products Industry
Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the consumer products industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a consumer products organization.

CRM DECISION: Business Analytics TEC 2013 CRM Buyer s Guide for Medium and Large Enterprises Why Performance Management? A Guide for the Midsize Organization 3 Key Areas to Reduce Costs with Lean Techniques Big Data Distribution – Managing Large-Scale Information in the Constantly Connected World Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key
8/8/2011 4:45:00 PM


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