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Documents related to » crm description


CRM 101 » The TEC Blog
CRM 101 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software selection process.

CRM DESCRIPTION: back to basics, CRM, CRM 101, customer relationship management, Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-01-2008

SAP Details CRM Plans
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month. In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation for the full CRM suite rollout early next year.

CRM DESCRIPTION: SAP Details CRM Plans SAP Details CRM Plans P.J. Jakovljevic - November 17, 1999 Read Comments Event Summary CRM will become our major driver for business revenue, SAP chairman Hasso Plattner said on November 9 at a briefing on SAP s front-office strategy. It is a heady statement for the company, whose forays into CRM over the past year have been troubled at best, with significant delays in application delivery. Yet the company has stated that it would be rolling out its crucial front-office components
11/17/1999

The Changing Face of CRM » The TEC Blog
The Changing Face of CRM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

CRM DESCRIPTION: CRM, CRM 2.0, customer relationship management, Frank Piller, Maximizer, Mitchell Tsang, NetSuite, on demand, outsourcing, Pivitol, SaaS, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-02-2009

SAP Powers CRM With HANA » The TEC Blog
SAP Powers CRM With HANA » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

CRM DESCRIPTION: customer relationship management, industry watch, SAP, SAP CRM on SAP HANA, sap hana, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2013

A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact with customers and prospects. Collecting data, however, cannot be isolated from a strategy for actually using that data. Here is an overview of how to evolve the focus of a data strategy to specifically suit both the acquisition and retention phases.

CRM DESCRIPTION: A CRM System Needs A Data Strategy A CRM System Needs A Data Strategy David McNamara - July 3, 2003 Read Comments Introduction An underutilized customer relationship management (CRM) system - or one that cannot match its owner s expectations - will reflect poorly on both the vendor who sold it and the IT manager who authorized the purchase and installed it. Both, however, can help successfully manage such expectations (and add value to their respective roles) by wisely counseling about the strategic
7/3/2003

Social CRM—¡Viva la Revolución! » The TEC Blog
solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where people pride themselves with what they can afford. The marriage between social media and CRM seems rather unnatural only in the sense that social media is still relatively young while CRM has been around for many years. The advent of social media has been viewed as

CRM DESCRIPTION: social crm, social media, Social revolution, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-11-2012

Industri-Matematik Posts 2Q00 Loss But Sells CRM
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM.

CRM DESCRIPTION: 2Q00 Loss But Sells CRM Industri-Matematik Posts 2Q00 Loss But Sells CRM Steve McVey - December 8, 1999 Read Comments Industri-Matematik Posts 2Q00 Loss But Sells CRM S. McVey - December 13th, 1999 Event Summary Stockholm-based supply chain execution (SCE) vendor Industri-Matematik recently reported results for its second fiscal quarter, which ended on October 31, 1999. Total revenues were $18.3 million, a decrease of 21% over the same quarter last year. License revenues accounted for just over $1.0
12/8/1999

Social CRM is Dead, Long Live Social Media Flavored CRM » The TEC Blog
Social CRM is Dead, Long Live Social Media Flavored CRM » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn

CRM DESCRIPTION: buzz, CRM, internet, SCRM, social media, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-03-2010

CRM: Out of the box? Or outside the box? » The TEC Blog
adapt to change; but CRM solutions can provide functionality that makes change management easy and reduces its disruptive effects to the minimum. Customer-centric or not, every company generates information about its customers that may be used by any department of the company—e.g., invoicing for accounting, customer feedback for product development, sales performance for incentives and compensation management, etc. Traditionally, CRM solutions did not offer functionality that would allow companies to

CRM DESCRIPTION: BPM, business process management, CRM, customer feedback, help desk, innovation, IT service management, itsm, out of the box, Project Management, service experience management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-09-2011

Top CRM for Financial Services
To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

CRM DESCRIPTION: Top CRM for Financial Services Top CRM for Financial Services How do you handle the relentless pressure to produce results amid rabid competition and increased regulatory requirements? These are challenging times for financial services companies . One response within the financial services industry has been to beef up customer relationship management (CRM) processes. If your company is considering new CRM technology, finding the right system or upgrade can be a difficult task. To make your search easier,
11/3/2009

Oracle (Finally) Learning and Applying Its Own CRM
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own application user group conference early next year.

CRM DESCRIPTION: and Applying Its Own CRM Oracle (Finally) Learning and Applying Its Own CRM P.J. Jakovljevic - July 19, 2000 Read Comments P.J. Jakovljevic - July 19, 2000 Event Summary According to the company s press release in June, Oracle Corporation, a provider of database and software for business applications, announced Oracle Applications World, a premiere applications conference for Oracle E-Business Applications customers, partners and prospects. The first conference will be held from February 20-23, 2001 in
7/19/2000


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