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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm distance learning


TEC Helps Companies Compare, Select, and Evaluate Learning Management and E-learning Software
Enterprise software analyst firm Technology Evaluation Centers Inc. (TEC) recently launched its Learning Management Evaluation Center to help project managers

crm distance learning  for LMS, ERP, ECM, CRM, or SCM solutions may fail to accomplish what customers want, because customers did not begin their selection processes with a good understanding of their requirements. TEC believes that problems arise when customers do not prepare a proper request for information (RFI) to evaluate the pertinent responses from their shortlisted vendors. However, TEC states that its sophisticated means for performing requirements analysis will ease customers' selection burdens. About Technology

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite (LMS)

These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to manage both classroom and on-line learning. They do not normally include content creation or management tools but may in some cases. Some LMSs may manage just classroom or just e-learning rather than both. Some LMSs may also include content authoring and managment and virtual classrooms. Learning content management systems (LCMS) emphasize the management of content for courses/training/learning. In most cases, they include content authoring tools. In some cases, they may also include some of the features of LMSs. Content authoring tools are often provided as part of an LCMS. They may also be stand-alone products. Virtual classrooms (web conferencing tools) normally are separate third party offerings but may be included as part of a suite of tools. Suites of tools include features of at least two or more of the above categories. While some companies offer just LMS or LCMS systems others offer suites of products, which provide all or most of the features of the other tools. Suites combine several capabilities of learning management--usually two or more of the following: learning management, classroom training management, e-learning management, custom content creation, learning content management, learning object repositories, or virtual classrooms.  

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Documents related to » crm distance learning

Lipstream Speaks to Kana


Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites a way to talk to their customers.

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PeopleSoft's CEO Steps Down


On September 21, PeopleSoft founder David Duffield stepped down as chief executive of the struggling business software maker. The 12-year-old company announced that president and chief operations officer Craig Conway would take on the additional role of chief executive officer. Duffield will remain chairman of PeopleSoft's board.

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Lawson Software Marches Over $300M Milestone


On August 3, Lawson Software, a provider of Internet-enabled business applications, announced it had won the largest contract in its history to extend its healthcare market leadership. Earlier, on July 20, Lawson Software announced financial results and its year-over-year growth statistics for the year ended May 31, 2000.

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E-learning Benefits and ROI Comparison of E-learning versus Traditional Training


You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to retain and transfer what they’ve learned with Web-based training (WBT) and computer-based training (CBT). And typically, with these methods, the time a worker spends being trained is reduced by about 40 percent. Learn more about how e-learning can benefit you.

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Learning from the BPM Leaders


Find out in the white paper learning from bpm leaders.

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CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

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Blackboard Learn 9.1 for Learning Management Certification Report


Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Top Three Learning Management Trends for 2011


Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning devices and tools, as well as the wider adoption of Web 2.0 technologies, is opening up a whole new world of opportunities for people to learn. Read this article on user interest in learning management systems and learn about three learning management trends for 2011.

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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