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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm dynamics mobile


Dynamics CRM
Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer

crm dynamics mobile  CRM Microsoft Dynamics CRM is a fully integrated customer relationship management (CRM) solution comprised of a robust suite of sales, marketing, and customer service capabilities. The product offers businesses of all sizes a fast, flexible, and affordable solution for finding, winning, and growing profitable customer relationships. Native Office Outlook integration encourages rapid user adoption, improves productivity, and helps streamline business processes for greater overall impact. Microsoft

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » crm dynamics mobile

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

crm dynamics mobile  Facts about Microsoft Dynamics CRM In TEC ’s 2010 blog series on Microsoft Dynamics CRM , I discussed the ongoing upbeat state of affairs of the Microsoft product, and described it as one of the best-performing products within the entire Microsoft Corporation as of late. In a nutshell, in 2009, the customer relationship management (CRM) product, then at its fourth major release, grew notably and surpassed 1 million licensed users. In 2011, the product crossed the “2 million users” mark in more than Read More

Parature to Bolster Microsoft Dynamics CRM


Microsoft just announced that it has acquired Parature, a cloud-based customer engagement solutions provider, and will add a leading customer self-service suite to Microsoft Dynamics CRM. TEC’s P.J. Jakovljevic takes a closer look at what the acquisition means for Microsoft Dynamics customers.

crm dynamics mobile  related to Microsoft Dynamics CRM . The attractiveness of Parature for Microsoft was that it has a comprehensive vision for customer care and self-service solutions that aligns closely to the Microsoft Dynamics vision of delivering amazing customer experiences. Parature has a strong focus on empowering employees inside the organization to do their best work. Its product suite is built on Microsoft technologies available in the cloud, for mobile devices, and customers can start using and benefitting from t Read More

Microsoft Dynamics CRM 2013 to Be Released in the Fall


Microsoft Corp. has announced that its 2013 release of  Dynamics CRM—to be available this fall—is designed to make business personal by enhancing mobile support and social capabilities, as well as by providing contextual information to customer-facing professionals. Microsoft Dynamics CRM 2013 can be delivered both on premises and in the cloud. Main capabilities include

crm dynamics mobile  that organizations using Dynamics CRM will be taking advantage of the new features to face an increasingly educated mass of customers. Bob Stutz, corporate vice president, Microsoft Dynamics CRM, explains: Customers don’t want to be sold to anymore. [...] They expect businesses to help them make the most informed choice. Microsoft Dynamics CRM helps people connect with these customers in a way that is personal—giving them the information they need to choose the right solutions. With the 2013 Read More

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2


Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s customer relationship management (CRM) offering has become attractive to

crm dynamics mobile  Corporation , another Dynamics CRM partner, combined Dynamics CRM with a custom web storefront to offer (as its name suggests) health coverage for cats and dogs . Objects in the xRM application represent not just policy-holders (i.e., owners as traditional customers) but also quotes, policies, and the pets themselves. The final part of this series will conclude by analyzing the product’s competitive landscape. In the meantime, your views and comments are welcome as usual. If you are existing users of Mi Read More

Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility


The increased deployment of mobile solutions in the workplace can make navigating the corporate landscape challenging and risky. While organizations are rightly deploying mobile device management (MDM) solutions as means to secure their mobile devices, there is more to be done. This executive insight examines the need for organizations to deploy a holistic enterprise mobility management solution that goes well beyond MDM.

crm dynamics mobile  mobile phone applications,mobile workforce management,mobile technlogy trends,business mobile applications,mobile computing technology,mobile workforce solutions,mobile applications market,new mobile technology,mobile phone technology,top mobile applications,mobile internet,smartphones,mobile devices,mobile device management,mobile lifecycle management Read More

Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm dynamics mobile  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Mobile Device Management Comparison Guide


In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device usage. The goal is to optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions.

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Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management


The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management.

crm dynamics mobile  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More

Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

crm dynamics mobile  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More

CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

crm dynamics mobile  the Business Parameters of CRM In Search of a Charter Customer relationship management (CRM) represents a powerful and sophisticated set of software applications that are designed to leverage the efforts of customer-facing functions such as sales, marketing, and customer service. The CRM industry continues to flounder due to high costs and perceived high failure rates. Despite thousands of pages of analyst reports and hundreds of books written on the subject, the industry and the end user community Read More

How Good is Microsoft Dynamics ERP, really?


Simply visit TEC's ERP Software Comparison Reports to compare Dynamics AX ERP against two other ERP solutions of your choice.

crm dynamics mobile  Good is Microsoft Dynamics ERP, really? Microsoft Dynamics AX ERP is the flagship ERP solution from the world's largest software vendor. So it has to be good, right? The marketing material sure says it is. But it's not whether Microsoft Dynamics AX ERP is good software, but whether it's good for the particular needs of your organisation in the U.K . At the end of the day, that's what really matters. And now it's easy for you to find out. Simply visit TEC's ERP Software Comparison Reports to compare Read More

Mobile Business Intelligence (BI)-The Importance of On-the-Move Business Clarity and Agility


Today’s employees expect to have access to business data in a single mobile device with intuitive tools to quickly perform tasks. If enterprises wish to provide BI to every end user, they need a BI solution that is flexible, scalable, and practical enough to function on all smartphones and tablet computing devices with all the features and functionality needed to manage the business at strategic, operational, and tactical levels.

crm dynamics mobile  Mobile Business Intelligence,bi for mobile devices,bi mobile apps,business intelligence in mobile apps,mobile bi solutions,mobile bi architecture,mobile bi,mobile business intelligence solutions Read More

Fenestrae Offers WAP Support for Mobile Data Server


Mobile Data Server 2.0 (MDS) allows access via WAP to a company’s Intranet, Microsoft Back Office databases, such as SQL Server in addition to Microsoft Exchange Integration for messaging.

crm dynamics mobile  samsung,mobile software,mobile internet,mobile applications,mobile application,social networking sites,business mobile,mobile content,mobile solutions,social networking site,voip system,wap wml,microsoft pc software,business software microsoft,wap browser Read More

Sage Goes Mobile


Sage North America has announced the general availability of its new mobile solutions. These are in tune with Sage’s connected services strategy, enabling businesses to access applications on their local devices without disrupting the investments they have already made in on-premises software.

crm dynamics mobile  industry-watch, erp, mobile, sage, cloud Read More