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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

crm eai  minute session at a CRM conference and you'll realize how immature, complicated, and confusing the EAI marketplace still is. He'll talk to you about four different types of EAI (Data level, Application interface level, Method level, and User Interface level); he'll tell you that EAI is expensive; and he'll explain why the existing EAI methods fall short of their promises (security issues; non-real-time data transfer; customer coding requirements, among other issues). As an aside, for in-depth Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm eai


EAI Vendor Active Software Activates Transactions
Active Software, Inc., a provider of enterprise application integration software products, today announced the ActiveWorks™ Application Transaction Coordinator

crm eai  Vendor Active Software Activates Transactions EAI Vendor Active Software Activates Transactions M. Reed - June 1, 2000 Event Summary Active Software, Inc. (Nasdaq: ASWX), a provider of enterprise application integration software products, today announced the ActiveWorks Application Transaction Coordinator (ATC) to ensure the transactional integrity of end-to end business processes. A new component of the ActiveWorks Integration System, the ATC is said to provide guaranteed application-to-application tra Read More
Analysis of Novell and EAI Vendor Talarian Alliance
Novell«, Inc. and Talarian« Corporation today announced a technology and marketing alliance in which the companies will work together to embed Talarian's real

crm eai  of Novell and EAI Vendor Talarian Alliance Event Summary PHOENIX, Ariz., January 20, 2000-Novell, Inc. and Talarian Corporation announced a technology and marketing alliance in which the companies will work together to embed Talarian's real-time infrastructure software in Novell products and make it available to the worldwide community of Novell developers and users. The alliance combines Novell's strengths in directory technology with Talarian's leadership in real-time middleware to provide Read More
systemfabrik Releases an EAI Product?
With the announcement of the immediate availability of Warehouse Workbench 4.0 (WWB), systemfabrik, originally an Extract/Transform/Load (ETL) vendor, is

crm eai  Releases an EAI Product? Event Summary HAMBURG, Germany--(BUSINESS WIRE)-- systemfabrik, the leading European vendor of Information Integration products, has announced the immediate availability of Warehouse Workbench 4.0 (WWB). The new set of features prepares the ground for an enterprise wide platform for information transformation, thus bridging the gap from Data Marts to Enterprise Application Integration and e-commerce. WWB 4.0 provides a unique platform for rapid development of mission Read More
J.D. Edwards Chooses Freedom to Choose EAI
J.D. Edwards announced a new corporate vision that extends its ‘idea-to-action’ to inter-enterprise collaboration expressed in the phrase ‘freedom to choose

crm eai  significant components like ERP, CRM and/or e-business usually require significant tailoring. This can be a barrier to future changes as further modifying already modified code is notoriously time consuming, costly, and risky. J.D. Edwards' heavy reliance on other vendor's software, therefore, contradicts its aggressive positioning around flexibility, which customers may find somewhat disconcerting. Furthermore, the EAI market is currently a nascent and fragmented one, and is burdened with difficulties. Read More
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

crm eai  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share Read More
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

crm eai  relationship management (CRM) (Wikipedia) CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity Customer relationship management (CRM) is also known as : Customer Intelligence , Customer Service , Consumer Relationship System , Business Intelligence , Client Relationship Management , Enterprise Relationship Management , Consumer Relationship System , Employee Experience Management , Customer Experience , Customer Experience Management , Service System , Relationship Management , Read More
Top CRM for Financial Services
To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software decision support s...

crm eai  CRM for Financial Services Top CRM for Financial Services How do you handle the relentless pressure to produce results amid rabid competition and increased regulatory requirements? These are challenging times for financial services companies . One response within the financial services industry has been to beef up customer relationship management (CRM) processes. If your company is considering new CRM technology, finding the right system or upgrade can be a difficult task. To make your search easier, Read More
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

crm eai  the Business Parameters of CRM In Search of a Charter Customer relationship management (CRM) represents a powerful and sophisticated set of software applications that are designed to leverage the efforts of customer-facing functions such as sales, marketing, and customer service. The CRM industry continues to flounder due to high costs and perceived high failure rates. Despite thousands of pages of analyst reports and hundreds of books written on the subject, the industry and the end user community Read More
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

crm eai  . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides you with Read More
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm eai  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More
Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

crm eai  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there's no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company's revenues and reduce its costs . And that's a pretty good combination during tough economic times. Find out more about why CRM is Read More
YOur CRM Solution in Our 2011 CRM Buyer's Guide
Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

crm eai  CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More

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