Abstract: Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

Abstract: PDF is a widely used yet still limited document storage format. PDF/A, an internationally standardized version of PDF, provides further long-term stability of archived data, while permitting users to customize methodologies. However, knowledge managers should ask what software tools must be used in conjunction with PDF/A to ensure electronic archival material is accessible, searchable, and reliable in the long term.

Abstract: Portable document format (PDF) files are used by businesses worldwide to streamline business processes and secure archives. In order to comply with ever-changing government rules and regulations, many companies have come to rely on the security and ease of use that PDF formats provide. With Print2PDF 7.0 Server Edition, documents are easily converted into secure, industry-standard PDF files that can be viewed by anyone.

Abstract: Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer and fonts are missing? What should you do? Why does this happen? In the first of a two-part white paper series, explore some of the core PDF concepts, font technologies, and get an introduction to the problem of missing fonts in PDF documents.

Abstract: Supplemental product or technical data is typically delivered separately from the information contained within portable document format (PDF) files. This can make it difficult for users to locate the additional content for download. With the CopyFILE plug-in application, however, companies can integrate supplemental product information by using links within a PDF file—thus allowing content to be easily distributed.

Abstract: It is essential for users to be able to create and deliver secure, professional-looking e-mail communications which present a consistent corporate image. PDF software meets these needs. However, when considering PDF, users must determine if the solution enhances communications for all network users, and whether the solution integrates PDFs with other software packages, including e-mail, accounts, and customer relationship management systems.

Abstract: All organizations require the ability to create portable document format (PDF) files to maintain the interoperability, authenticity, and security of confidential information—while ensuring that the right person has access to this information. However, if your employees do not have an easy and intuitive way to do this, your organization may be at risk of violating compliance requirements.

Abstract: When portable document format (PDF) documents are used for medical records, insurance policies, judicial statements—or anywhere that timely and efficient processing of documents is required— inaccurate or illegible characters are unacceptable. Learn how missing or incorrect metadata affects onscreen text rendering in PDF files, and find out how to minimize or prevent the effects of missing metadata.

Abstract: The CEO of Cahners Business Information, a publisher of Business to Business information with designs on creating an Internet publishing empire, steps down. The speculation is that he was forced out by the parent company, Reed Elsevier.

Abstract: Click here to download your free pdf copy of tec best practices for software selection.

Abstract: Download your pdf copy of ebaysecuring the world's online marketplace today.

Abstract: Dynamic and customizable portable document format (PDF) forms have thousands of everyday uses. Monthly statements mailed to customers and insurance applications are just two. Creating these forms is easier than you might think, when the functionalities of two text solutions are combined. Get the details on how to merge document and formatting applications to create dynamic, customer-friendly PDFs.

Abstract: Research shows that between 65 and 95 percent of all e-mail is considered spam. On an individual level, spam is an annoyance more than anything else, but on a company-wide basis, spam causes significant problems—and the cost to manage it is sizeable. Spammers are always one step ahead of antispam vendors, so to combat this persistent problem, companies need a single-source product that can eliminate spam for good.

Abstract: Investing in a customer relationship management (CRM) system can increase sales productivity and represent an addition to, not a subtraction from, your company’s bottom line. But a return on investment (ROI) from CRM software depends on whether you’ve identified strategies that leverage the CRM system’s sales productivity. Find out how to formulate CRM strategies before you choose a CRM solution, and compare CRM products.

Abstract: Hearing confusing messages from your customer resource management (CRM) and enterprise resource planning (ERP) vendors? You may be dealing with dozens of software vendors and system integrators, each one praising the benefits of his solution. Among these proposals, one claims not only to efficiently manage the entire customer life cycle, but also to take full advantage of your previous technology investments. Your incumbent ERP system vendor also has a CRM solution, and praises the benefits of the tight integration of both systems. The question then is, how do you know whether this solution is the best for you? Request your copy of Integrating CRM with ERP compliments of Baseline Consulting. The report gives you the criteria to use when formulating your strategy of integrating CRM with ERP, best practices of CRM implementation, dealing with ERP integration, and how to integrate CRM with ERP impacts the value chain.

Abstract: Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were in the traditional CRM process. The same techniques are also being used within the CRM industry itself to create a content-rich, social media environment for CRM professionals. Find out what these sweeping changes mean to businesses and CRM professionals alike, as TEC's director of research Wayne Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm.

Abstract: Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment. Microsoft CRM remains both a threat and an opportunity for the most nimble mid-market CRM vendors. Microsoft’s entry with CRM evangelism through an array of seminars nationwide has bolstered the market’s awareness of the need for CRM applications.

Abstract: Since the last recession in 2001, customer relationship management (CRM) systems have gained greater acceptance. Though CRM systems haven’t been widely tested under adverse business conditions, results achieved by CRM strategies indicate that businesses with an effective CRM approach will have a vital competitive advantage in recessionary conditions. Discover three key strategies to using CRM as a tool against a recession.

Abstract: Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing processes and implementing a customer-centric vision. But to make the most of CRM’s benefits, you should weigh and consider the options by answering key questions about your processes and CRM solutions’ capabilities. Find out key CRM principles, and how to best mitigate the cost of CRM implementation.