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The Benefits of CRM/ERP Integration
Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so

crm erp integration  ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored interview, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve communication, and enhance the customer experience. Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » crm erp integration


When ERP and CRM Connect in the Cloud
In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s

crm erp integration  Dynamics CRM , Oracle CRM On Demand , Sage SalesLogix , etc.? PF: We occasionally get queries around integration with SAP ERP , though this is usually at large enterprises (over US$1 billion revenues) who have settled on SAP as their corporate standard for financials. In these cases, a manufacturing division (or sometimes a newly acquired company) is looking for a manufacturing-centric solution that can feed information up to the corporate backbone. (Note that this doesn't happen with Oracle. In our Read More
(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm erp integration  Forgotten) CRM and ERP Kingdoms in the Making? Late in 2003, Battery Ventures VI L.P. acquired Made2Manage Systems , a former public enterprise resource planning (ERP) software and services company for small and mid-market discrete manufacturers, for roughly $30 million (USD) cash (thereby making it private). Reaction in the market, for the most part, was a collective “so what!?” And justly so. At the time of such blockbuster mergers as PeopleSoft-JD Edwards or SSA Global-Baan (well before Oracle and Read More
Business Benefits to FSM-CRM-ERP Systems Integration
These days everything starts with the customer and his or her experience. From this perspective—of the customer experience—the service sector must ensure

crm erp integration  integration among FSM and CRM and ERP software needs to ensure that the data stored in FSM systems—for example, customer location data, best route, etc.—is complemented by the financial details residing in ERP system and the entire customer profile that exists in the CRM system. One challenge to overcome when integrating FSM software with both ERP and CRM systems from a customer data perspective is making sure that the data is clean (no duplications, no incompletes, etc.), coherent, and congruent. In Read More
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

crm erp integration  and a blurred (integrated) CRM and ERP experience. Another objective was to provide a compelling value proposition for the installed base by helping to alleviate users' major pain points. To that end, SData (Sage Data) integration technology and Google WebToolkit have been used for reporting and usability, and for the purposes of lower TCO. A smooth upgrade transition was made possible by introducing a new, optional Web-based UI layer that customers can adopt whenever they are ready. The Sage ERP Accpac Read More
Microsoft Dynamics GP 10.0 for ERP for Process Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing solutions in the ERP

crm erp integration  Dynamics GP 10.0 for ERP for Process Manufacturing Certification Report Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

crm erp integration  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More
Changing Perceptions on ERP Strategy
Enterprise resource planning (ERP) is designed to be the system of record for operating and managing a business. But there's still a common perception that ERP

crm erp integration  Perceptions on ERP Strategy Enterprise resource planning (ERP) is designed to be the system of record for operating and managing a business. But there's still a common perception that ERP is a luxury—and a high-risk implementation. The key to successful implementation of an ERP system that will adapt to your needs is a strong ERP strategy. This report examines changing perceptions around ERP strategies, and how best-in-class companies develop and maintain them. Read More
Glovia G2 for Discrete Manufacturing (ERP) Certification Report (2011)
Glovia G2 is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The

crm erp integration  G2 for Discrete Manufacturing (ERP) Certification Report (2011) Glovia G2 is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Sage 100 Standard ERP (v. 4.5) for Discrete Manufacturing ERP Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP

crm erp integration  100 Standard ERP (v. 4.5) for Discrete Manufacturing ERP Certification Report Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, Read More
ERP Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors
ERP systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the whys, wheres and whos of the business

crm erp integration  Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors ERP Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors P.J. Jakovljevic - August 29, 2001 Executive Summary  What has long been a general feeling based on rumors, news headlines and some casual survey reports hidden within analyst houses' vaults and largely inaccessible to the mass audience owing to exorbitant subscription fees, has recently been confirmed in a more tangible manner. Namely, many Read More
Midmarket ERP Solutions Buyer’s Guide
For all but the smallest organizations, an enterprise resource planning (ERP) system promises big gains, helping to grow revenue, increase productivity company

crm erp integration  ERP Solutions Buyer’s Guide For all but the smallest organizations, an enterprise resource planning (ERP) system promises big gains, helping to grow revenue, increase productivity company-wide, improve efficiency throughout the enterprise, and manage costs. In this guide, you’ll find details on what to look for in a midmarket ERP package, the benefits it should bring to your midsize company, and what you need to know before you commit to a solution. Read More
2011 Trends Report: Enterprise Resource Planning (ERP)
Enterprise resource planning (ERP) automates many aspects of an organization’s operations, cascading across traditional boundaries of operations, finance

crm erp integration  Trends Report: Enterprise Resource Planning (ERP) Enterprise resource planning (ERP) automates many aspects of an organization’s operations, cascading across traditional boundaries of operations, finance, manufacturing, and more. As such, changes in the ERP market can cause a ripple effect in an organization’s business. In this report, five Focus experts share eight of their 2011 predictions for ERP, so you can plan your business around these changing tides and trends. Read More
IntegrateIT ERP 123 V7.2.561 for Discrete Manufacturing ERP Product Certification Report
Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource

crm erp integration  ERP 123 V7.2.561 for Discrete Manufacturing ERP Product Certification Report Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in TEC’s ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this Read More
Epicor ERP Software System (v. 9.05) for Distributors ERP Certification Report
Epicor ERP Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distributors in the ERP

crm erp integration  ERP Software System (v. 9.05) for Distributors ERP Certification Report Epicor ERP Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distributors in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More

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