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Abstract:
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship
management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise
applications that take years to implement. This (...)
Excerpt related to
crm evaluations:
CRM: Big is Not Always the Best.Solutions and Other Documents to Characterize Your Buy, In Relation To CRM. Customer relationship
management (CRM) ...
Published:
2010-03-11
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
crm evaluations:
... Evaluation Centers. Description: Swiss financial services company Global Refund needed to replace its
antiquated customer relationship management (CRM) system. ...
Published:
2010-03-11
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Abstract:
The best CRM choice for Global Refund. Read TEC's whitepaper here! Swiss financial services company Global Refund needed to
replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that
could handle the company’s 15 million yearly transaction (...)
Excerpt related to
crm evaluations:
... Type: Case Study Description: Swiss financial services company Global Refund needed to replace its antiquated
customer relationship management (CRM) system. ...
Published:
2010-03-11
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Abstract:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation
for the full CRM suite rollout early next year. (...)
Excerpt related to
crm evaluations:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company...
Published:
1999-11-17
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Abstract:
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and campaign-management features to its customer-relationship management suite. (...)
Excerpt related to
crm evaluations:
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and c...
Published:
1999-12-08
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Excerpt related to
crm evaluations:
... For me, the key to this post is that software evaluations requires patience and diligence
to a methodical process. ... Pivotal CRM on 25 March, 2011 at 2:24 am #. ...
Published:
2010-01-20
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Abstract:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot (...)
Excerpt related to
crm evaluations:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented- Here (NIH) approach to software development
and delivery, to a ...
Published:
2001-09-22
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Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
crm evaluations:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
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Excerpt related to
crm evaluations:
... I analyzed software evaluation projects across all industries and sorted them according to the most significant
decreases in the number of evaluations (as a ...
Published:
2012-02-09
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Abstract:
Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair
of highly touted applications slip-prompting possible user defections and problems down the road. (...)
Excerpt related to
crm evaluations:
Amid the hoopla of strong earnings projections and a record-high stock price, Oracle Corp. is letting the release of a pair
of highly touted appli...
Published:
1999-11-24
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Abstract:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO)
expectations. Enterprise technology selections for (...)
Excerpt related to
crm evaluations:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of ...
Published:
2003-05-22
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Abstract:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing the company
back to health while concurrently unveiling a new product release that can compete with the other products in the market.
Challenges however remain. (...)
Excerpt related to
crm evaluations:
Baan's viability is no longer an issue. Baan's rejuvenated management team has done a praiseworthy job of bringing
the company back to health whil...
Published:
2002-02-22
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Abstract:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications
division and has hinted that it may reduce the unit (...)
Excerpt related to
crm evaluations:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a sol...
Published:
2000-04-24
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Abstract:
How the Small Become Mighty. Search for Information and Other Software to Define Your Small and your Mighty System. Although
small to midsized manufacturers employ more than half of all workers in the US, today’s demand-driven, global economy is challenging
them to operate with the same agility as their (...)
Excerpt related to
crm evaluations:
How the Small Become Mighty. Search for Information and Other Software to Define Your Small and your Mighty System. Although
small to midsized manu...
Published:
2010-03-11
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Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
crm evaluations:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
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Abstract:
On July 20, SAP AG, the leading provider of enterprise business software applications, announced its results for the quarter
ended June 30, 2000. Despite an 18% decrease of net income, a notable increase of license revenue in all markets worldwide
was encouraging. (...)
Excerpt related to
crm evaluations:
On July 20, SAP AG, the leading provider of enterprise business software applications, announced its results for the quarter
ended June 30, 2000. ...
Published:
2000-08-23
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Abstract:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO)
expectations. Many companies have consequently been s (...)
Excerpt related to
crm evaluations:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of ...
Published:
2003-05-23
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Abstract:
Are You Ready for Enterprise Feedback Management? Solutions and Other Documents to Characterize Your Purchase, In Relation
To Enterprise Feedback Management. Enterprise feedback management (EFM) is the process of systematically collecting, analyzing,
consolidating, and using all sources of feedback to imp (...)
Excerpt related to
crm evaluations:
Are You Ready for Enterprise Feedback Management? Solutions and Other Documents to Characterize Your Purchase, In Relation
To Enterprise Feedback M...
Published:
2010-03-11
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Abstract:
Evaluating software-as-a-service (SaaS) solutions: a checklist for small and midsized enterprises. Find the Software Information
You're Looking for. This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting
small and midsize firms, and raises key questions th (...)
Excerpt related to
crm evaluations:
Evaluating software-as-a-service (SaaS) solutions: a checklist for small and midsized enterprises. Find the Software Information
You're Looking for...
Published:
2010-04-27
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Abstract:
Ross Systems has come a long way as seen by TEC at the recent Rossworld user conference. The company’s progress is impressive,
but is Ross attempting to tackle too many requirements at once? (...)
Excerpt related to
crm evaluations:
Ross Systems has come a long way as seen by TEC at the recent Rossworld user conference. The company’s progress is impressive,
but is Ross attemp...
Published:
2002-12-17