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Abstract:
Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their "if it ain't broke, don't fix it"
mindset might work against them unless they can prove higher value propositions, such as new, more quickly developed vertical
functionality. (...)
Excerpt related to
crm examples:
Intuitive, Visibility, and Epicor offer .NET Framework-managed code products, but their "if it ain't broke, don't
fix it" mindset might work again...
Published:
2006-10-05
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Abstract:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of
these thriving Boutique Vendors will actually be conglomer (...)
Excerpt related to
crm examples:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of ...
Published:
2003-07-18
-
Abstract:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow. Since there are multiple vendors offering hosted customer relationship management (CRM) applications,
the buyer’s toughest decision is finding a vendor that (...)
Excerpt related to
crm examples:
CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity. Search for Articles and Other Software about
CRM Without Workflow....
Published:
2010-03-11
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Abstract:
Connecting your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization. Read White Papers and Other
Software for Your Diagnosis Related to the CRM Effort in a Data-driven Organization. When businesses commit to implementing
customer relationship management (CRM), they commit to (...)
Excerpt related to
crm examples:
Connecting your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization. Read White Papers and Other
Software for Your Di...
Published:
2010-03-11
-
Excerpt related to
crm examples:
... For each category of innovation, TEC’s guide will provide real-life examples of how
CRM vendors have provided innovative solutions to their customers, and ...
Published:
2011-08-02
-
Abstract:
While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly
be only a few dozen. Amid these ongoing seismic consolidation tremors, smaller application vendors are left with few choices:
going private under a wealthy financial backer’s wing th (...)
Excerpt related to
crm examples:
While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors will certainly be
only a few dozen. Amid...
Published:
2003-07-16
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Abstract:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems,
and fears. Studies have shown that the cost of acqui (...)
Excerpt related to
crm examples:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation ...
Published:
2010-03-11
-
Abstract:
Product Lifecycle Management (PLM) solutions have to work with many other systems, not just ERP, so integration is not a
new issue for PLM vendors. Most PLM vendors recognize the need for integration and have addressed the need in their toolkits.
The additional work comes from integrating the concepts a (...)
Excerpt related to
crm examples:
Product Lifecycle Management (PLM) solutions have to work with many other systems, not just ERP, so integration is not a new
issue for PLM vendors...
Published:
2003-08-02
-
Abstract:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of these markets can be e.g., fresh meats, dairy producers, Tier 2/3 automotive suppliers, etc. Some of
these thriving Boutique Vendors will actually be conglomer (...)
Excerpt related to
crm examples:
Smaller manufacturing enterprises are often more comfortable dealing with a vendor of a size and corporate culture similar
to theirs. Examples of ...
Published:
2003-07-18
-
Abstract:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in the discrete automotive manufacturing (which it has recently started with BRAIN) and solid SCE product
modules that it might embed into its own SCM suite and p (...)
Excerpt related to
crm examples:
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further
enlarges a foothold in ...
Published:
2003-07-17
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Abstract:
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization
of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course,
be frugal, but in areas that don’t touch the cust (...)
Excerpt related to
crm examples:
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization
of Steal Market ...
Published:
2010-03-11
-
Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
crm examples:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
-
Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
crm examples:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
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Abstract:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of fashion frames and other décor products, was relying on Excel spreadsheets to perform its forecasting process.
The lack of accuracy and accessibility resulted (...)
Excerpt related to
crm examples:
Everything you always wanted to know about Customer Services.Get this whitepaper for Absolutely free! Fetco Home Decor, designer
and wholesaler of ...
Published:
2010-03-11
-
Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
crm examples:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
-
Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
crm examples:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers ups...
Published:
2007-10-24
-
Excerpt related to
crm examples:
... Facebook and Ifora are good examples of what CRM systems should aspire
to. - Philip Dursey. LDV Gunasekare on 16 March, 2009 at 3:28 am #. ...
Published:
2008-05-12
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Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
crm examples:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15
-
Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
crm examples:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
-
Abstract:
The PMO Conflict: So Much Promise, So Little Alignment.Papers and Other Package to Use In Your Complex System of PMO Conflict.
When a project management office (PMO) operates well, the impact can be extraordinary. All too often, though, the PMO doesn’t
become a clear asset. In order to avoid the worst-c (...)
Excerpt related to
crm examples:
The PMO Conflict: So Much Promise, So Little Alignment.Papers and Other Package to Use In Your Complex System of PMO Conflict.
When a project manag...
Published:
2010-03-11