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Abstract:
On any given day, your interactions with a few strategic customers will make a huge long-term difference. But which few customers?
A new type of analytic application, customer value management (CVM), answers the need to identify, analyze, and predict customer
behavior. Using CVM enables companies to shif (...)
Excerpt related to
crm gap analysis:
Bridging the CRM Analysis Gap. Source: Business ... customer
relationships. Download <strong>Bridging the CRM Analysis Gap</strong>.
Comments: ...
Published:
2010-03-11
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Abstract:
How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope
of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management?
It’s a balancing act rivaling the circus performer try (...)
Excerpt related to
crm gap analysis:
How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope
of ERP, EAM, and CRM so...
Published:
2003-01-28
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Abstract:
Dive into the state-of-the-art enterprise resource planning solutions. Performe a free gap analysis to determine the need
of upgrading your erp system. As your company grows, you must continually evaluate whether your work processes and IT solutions
can solve your problems and help grow your business. By (...)
Excerpt related to
crm gap analysis:
... By performing a gap analysis, you can look at where your business is
headed and whether you have the right tools to get there. This ...
Published:
2010-07-13
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Abstract:
At sites where both planning and execution modules are stand-alone implementations, neither deliver enough benefit because
there are almost always manual connections and processes between these two crucial supply chain management (SCM) areas. Yet,
planning and execution in the supply chain are slowly but (...)
Excerpt related to
crm gap analysis:
At sites where both planning and execution modules are stand-alone implementations, neither deliver enough benefit because
there are almost always...
Published:
2004-06-16
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Abstract:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality
needed to leverage the data supplied by products like (...)
Excerpt related to
crm gap analysis:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship mana...
Published:
2000-11-06
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Abstract:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed vendors provide hosted solutions with out-of-the-box integrations, while integrated PPM solutions provide
the complete back-office systems preferred by many l (...)
Excerpt related to
crm gap analysis:
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller
PSOs, best-of-breed...
Published:
2006-01-02
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Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
crm gap analysis:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
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Abstract:
While most of its applications co-opetitors have been licking their wounds and dreading another financial quarterly report,
cash amassed Microsoft has recently shown a flair for aptly devising and executing a strategy for its Microsoft Business Solutions
(MBS) division portfolio, to its partners and cust (...)
Excerpt related to
crm gap analysis:
While most of its applications co-opetitors have been licking their wounds and dreading another financial quarterly report,
cash amassed Microsoft...
Published:
2002-11-01
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Abstract:
Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting. Find Free Platform and Other Solutions
to Define Your Performance In Relation To Best Practices of the Best-run Sales Organizations. To move your sales team to the
next level, you need to find answers to several questions. (...)
Excerpt related to
crm gap analysis:
Best Practices of the Best-run Sales Organizations: Sales Opportunity Blueprinting. Find Free Platform and Other Solutions
to Define Your Performan...
Published:
2010-03-11
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Abstract:
This BI article looks at why and how in-memory technology transforms analytic applications. The primary bottleneck to high-performance
multidimensional analysis has been slow hard drive speed—the time it takes for data to be transferred from disk storage to
random access memory (RAM). With crashing RAM (...)
Excerpt related to
crm gap analysis:
... vendors include sophisticated compression techniques to bridge the gap between the ...
output (I/O). Traditionally, multi-dimensional data for analysis is stored ...
Published:
2010-09-01
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Abstract:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively
address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and
the product’s underlying architecture, support chang (...)
Excerpt related to
crm gap analysis:
Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address
these businesses’...
Published:
2008-02-27
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Abstract:
Consult the 5 top human resource (HR) modules for enterprise resource planning (ERP) systems. The latest ERP technology. Free
download. As businesses adopt enterprise resource planning (ERP) systems to give their departments accurate and accessible
shared data, human resources (HR) isn’t being left out (...)
Excerpt related to
crm gap analysis:
... a "competence framework" with a development process that incorporates personal interviews,
training curriculums, skills matching, skill-gap analysis and other ...
Published:
2010-03-11
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Abstract:
As your company grows and faces new challenges, you must continually evaluate whether your work processes and information
technology (IT) solutions can address these issues and help grow your business. Read here on how to perform a preliminary
gap analysis to determine whether you need to upgrade your IT (...)
Excerpt related to
crm gap analysis:
... Read here on how to perform a preliminary gap analysis to determine
whether you need to upgrade your IT solutions and business processes to meet your current ...
Published:
2011-02-11
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Abstract:
Discover how to reduce turnover and manage change.Find out how retailers can benefit from a new approach to training and talent
management This paper examines how a talent management system (TMS) that integrates learning, performance management (PM),
compensation, development, and succession planning can (...)
Excerpt related to
crm gap analysis:
Discover how to reduce turnover and manage change.Find out how retailers can benefit from a new approach to training and talent
management This pap...
Published:
2010-08-17
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Abstract:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Excerpt related to
crm gap analysis:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP
giants – SAP, Oracle ...
Published:
2001-12-28
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Abstract:
To continue to be healthy, an enterprise software vendor either needs a defendable niche or a large market share. For the
latter, acquisitions are often required to grow and prosper. With revenue streams shifting from new accounts to up- and cross-sales
to existing customers, software support and servic (...)
Excerpt related to
crm gap analysis:
To continue to be healthy, an enterprise software vendor either needs a defendable niche or a large market share. For the
latter, acquisitions are...
Published:
2003-06-19
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Abstract:
IT investments are not a magic pill that will remedy business problems, but if used properly, they can help. Businesses should
set business-oriented objectives for their IT projects and measure returns through the use of return on investment techniques. (...)
Excerpt related to
crm gap analysis:
... like enterprise resource planning (ERP), customer relationship management (CRM), business
intelligence ... to present a returns and business impact analysis to them ...
Published:
2006-01-26
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Abstract:
The key to a successful data migration: read a Road Map to Data Migration Success, a SAP white paper. Many significant business
initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses,
project teams encounter some very specific manageme (...)
Excerpt related to
crm gap analysis:
The key to a successful data migration: read a Road Map to Data Migration Success, a SAP white paper. Many significant business
initiatives and lar...
Published:
2010-03-11
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm gap analysis:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Abstract:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or
financial resources. (...)
Excerpt related to
crm gap analysis:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a s...
Published:
2002-11-27