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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well
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CRM for Financial and Insurance Markets RFI/RFP Template
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Analyzing MAPICS' Further Steps After Frontstep Part Two: More Recent Events
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class manufacturers.
ERP, customer relationship management (CRM) and supply chain management (SCM). The company claims it had three key business issues to solve when it selected Primus as its knowledge management partner: Capture and easily manage knowledge in the workflow from every MAPICS customer care specialist Empower MAPICS customer care specialists with the confidence to broaden their areas of expertise by enabling reuse of documented solutions Create a foundation for MAPICS' self-service strategy by providing
Is SCT And Logistics.com Partnership A Déjà vu?
While, at first glance, SCT’s partnerships with G-Log and Logistics.com may seem redundant, a more detailed analysis reveals their distinct purposes.
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Celerant Technology Corp.
Celerant Technology@s Omni-Channel solutions expertly manage all aspects of a retail operation and are designed to ensure that your business runs smoothly
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Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down
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When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at
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CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer
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CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.
help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key angles: strategy, challenges, framework, and execution—along with tips and best practices for every step along the way. You'll also find out about the critical
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
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Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.
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CRM Solution in Our 2011 CRM Buyer's Guide YOur CRM Solution in Our 2011 CRM Buyer's Guide Here's your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer's Guide*. Don't miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software
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When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of
Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? R. Garland - September 5, 2001 Introduction There are a LOT of CRM vendors. If you count the pure-play Integrated CRM vendors and niche, or, fill-the-cracks vendors, there at least fifty from which to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting
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