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b-Open Ltd.
b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS

crm greece  A Service) solutions for CRM, ERP, MIS, e-Commerce, EDI & Social Marketing at an international level and specialized vertical solutions to national markets such as Public Sector Organizations and Vehicle testing centers. b-Open also undertakes complex projects that include high level analysis, counseling, and development of information systems (i.e. Healthcare, Public Administration, Telecommunications, etc). Comidor Cloud Application is such a solution. Comidor is an integrated operational and Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm greece


Ross Systems Ends Year On a Sour Note and Braces Itself For Survivor’s Game
Ross Systems’ transition from ERP to e-commerce has been a harrowing experience during the last 18 months. On September 14, the company announced yet another

crm greece  remiss in articulating its CRM and digital market places strategy. Its ASP strategy has been timid too, with only a very recent initial announcement. Executing these initiatives with its ever-thinning resources will be a daunting challenge. The aggravating factor will also be the fact that Ross has only relatively recently abandoned its original proprietary GEMBASE technology in favor of Microsoft's proprietary technology and integration standards. This may be a strong impediment to future scalability Read More...
focu.biz GmbH
focu.biz is a system vendor for business software, headquartered in Hamburg. As a member of Port @ Lammers Group focu.biz can use all resources provided by

crm greece  NAV and Microsoft Dynamics™ CRM. As a Gold Certified Partner we reached the highest level in the Microsoft Partner Program. focu.biz develops own vertical and additive AddOns, matching exactly the needs of medium-sized businesses. The most important AddOns are: focu.biz Chemical Industry vertical solution for the chemical industry focu.biz Public Accounting Accounting solution for public authorities and church administration focu.biz Facility Management Management solution for buildings and facilities Read More...
Enterprise Applications Vendor Reverses Fortunes - But Will Perseverance and Agility Be Enough?
With seven consecutive profitable quarters, a feat unprecedented in the company's recent past, IFS enters a new phase of sustained profitable growth, along with

crm greece  by acquiring former Israel-based CRM vendor Exactium for its product configuration module in the late 1990s. The subsequent sell-off move to Pivotal in 2000 (see What is IFS up to in the CRM Arena?! ) represented IFS tacitly conceding that it had gone beyond its means with its over-ambitious product scope and geographic expansion at the time. The Consolidation and Restructuring Phase Since 1999, IFS has made no substantial acquisitions, although some expansion and growth continued till 2001, when it Read More...
Strategies for Profitable Growth: Aerospace and Defense Manufacturing
The aerospace and defense (A&D) manufacturing industry is always changing. That’s why A&D manufacturers are constantly seeking better ways to manage complexity,

crm greece  Improve service levels with CRM capabilities ' to assure a stronger customer service orientation and develop the relationships that are critical for success in a services market Move toward a life-cycle support model ' to incorporate support considerations into the original design and manage predictive main- tenance requirements CHANGE IS NEVER EASY BUT TO STAND STILL IN TODAY'S MARKET IS TO FALL BEHIND INDUSTRY-STANDARD PRACTICES VERSUS INDUSTRY-LEADING PRACTICES Trends show that many companies are Read More...
SAP CRM
SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale

crm greece  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More...
Oncontact CRM
Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that

crm greece  CRM Oncontact Software develops .NET CRM software for mid-market companies. Oncontact CRM is a completely Microsoft .NET-based CRM applications suite that automates the sales, marketing, and service areas of mid-market organizations. It can be user-customized through Customizer and Navigator, the built-in toolkits. Read More...
Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)
Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily

crm greece  Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I) Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The protagonist of the story is Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

crm greece  Cure Part One: The CRM Selection Challenge Introduction Over the past two years it seems not a week has gone by without an editorial about a failed Customer Relationship Management (CRM) project. Many articles relate CRM failure to the absence and/or weakness of business objectives driving the CRM initiative. Although this is true, many projects fail due to a poor vendor selection procedure. Starting At The Beginning Of course software tools such as business applications are necessary for the vast Read More...
NetSuite CRM+
NetSuite CRM+ holds corporate data in a single database, giving executives access to their key performance metrics on a customizable, real time dashboard. It

crm greece  It also combines customer-facing CRM and web capabilities with back-office ERP and collaboration capabilities for partners. Read More...
CRM: Past, Present, and Future
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service

crm greece  representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future. Read More...
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

crm greece  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
The Case for a New CRM Solution
CRM software has gone well beyond being a

crm greece  Case for a New CRM Solution CRM software has gone well beyond being a good to have capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution. Read More...
Integrative CRM Enhances Midsize Business Agility and Performance
Customer relationship management (CRM) is more feasible and affordable than ever for midsize businesses. Learn what it takes to build a successful program in

crm greece  CRM Enhances Midsize Business Agility and Performance Customer relationship management (CRM) is more feasible and affordable than ever for midsize businesses. Learn what it takes to build a successful program in this report. Read More...

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