-
Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
crm hospitality services:
... of focus (eg, Internet startups, hospitality & food ... services,
software & computer services, metal fabrication ... alone Epicor product components
(eg, CRM, APS, e ...
Published:
2002-06-12
-
Abstract:
Despite solid horizontal ERP functionality, product flexibility, and very good customer service, Infinium's challenge remains
its lack of mind share and brand awareness outside of its hospitality stronghold. (...)
Excerpt related to
crm hospitality services:
... the transportation, retail, and financial services where financial ...
While the hospitality and gaming product ... HR/payroll, financial management, CRM,
and analytics ...
Published:
2002-05-29
-
Abstract:
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many
significant new offerings at Infinium World 2000, held at the MGM Grand Resort in Las Vegas. (...)
Excerpt related to
crm hospitality services:
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many
significant new offer...
Published:
2000-05-10
-
Excerpt related to
crm hospitality services:
... opportunity and bid management, CRM, resource management ... computer
services, professional services and management ... tailored for the hospitality
and entertainment ...
Published:
2008-01-24
-
Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
crm hospitality services:
... of focus (eg, Internet startups, hospitality & food ... services,
software & computer services, metal fabrication ... alone Epicor product components
(eg, CRM, APS, e ...
Published:
2002-06-12
-
Abstract:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in
the service industry. Simultaneously, professional services automation (PSA) became a viable software category. Consequently,
deciphering the difference between ERP and PSA remains a c (...)
Excerpt related to
crm hospitality services:
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the
service industry. Sim...
Published:
2006-04-13
-
Abstract:
The acquisition has at least the following two synergies between the two merged companies 1) geographical coverage, and 2)
the strong relationships that both independently have with Microsoft. (...)
Excerpt related to
crm hospitality services:
The acquisition has at least the following two synergies between the two merged companies 1) geographical coverage, and 2)
the strong relationship...
Published:
2004-12-16
-
Excerpt related to
crm hospitality services:
... Microsoft Dynamics CRM is being used by small ... of industries, including
financial services, manufacturing, the public sector, retail and hospitality, health and
...
Published:
2010-02-15
-
Abstract:
P.J. Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship management
(CRM) portfolios. Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming
up its enterprise resource planning (ER (...)
Excerpt related to
crm hospitality services:
PJ Jakovljevic clarifies the market positioning of Sage's enterprise resource planning (ERP) and customer relationship
management (CRM) portfolio...
Published:
2011-05-13
-
Excerpt related to
crm hospitality services:
... planning (ERP), customer relationship management (CRM), supply chain ...
solutions for manufacturing, distribution, retail, hospitality, and services aimed at ...
Published:
2010-12-14
-
Abstract:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and externally across the globe. Therefore, as Epicor has a myriad of products in its portfolio that could
benefit from integration with Clarus and/or CRM.NET, it (...)
Excerpt related to
crm hospitality services:
The wealth of product names and a still somewhat unwieldy slew of products, presents sales and marketing confusion for Epicor,
both internally and...
Published:
2002-12-05
-
Abstract:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has become an important foundation for coordinating a full range of business activities amongst increasingly
virtual teams both within and outside the four-walls. (...)
Excerpt related to
crm hospitality services:
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their
utilization rates has be...
Published:
2003-12-27
-
Abstract:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Excerpt related to
crm hospitality services:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Published:
2003-08-29
-
Abstract:
Competition is also flying from many directions since the parent company now competes in many diverse markets, and it now
has a number of competitors that vary in size, target markets, and overall product scope. (...)
Excerpt related to
crm hospitality services:
Competition is also flying from many directions since the parent company now competes in many diverse markets, and it now
has a number of competit...
Published:
2004-12-17
-
Abstract:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP for services has emerged as a viable software category competing with the best-of-breed vendors serving professional
services sector industries. (...)
Excerpt related to
crm hospitality services:
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry.
As a result, ERP...
Published:
2007-04-09
-
Abstract:
Following the market trends, Infinium has recently made an energetic push into a number of prospective areas such as: Web-enablement
and self-service product capabilities, business intelligence, CRM, and application hosting (ASP) services. Infinium has only
very recently announced its strategic partnersh (...)
Excerpt related to
crm hospitality services:
Following the market trends, Infinium has recently made an energetic push into a number of prospective areas such as: Web-enablement
and self-serv...
Published:
2000-07-05
-
Excerpt related to
crm hospitality services:
... know-how), it is looking to further expand its reach to such industries as communication (telecom), healthcare,
hospitality, and professional services. ...
Published:
2010-09-21
-
Abstract:
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered
2001 with an expanded product offering and the determination to gain more visibility within its target markets. (...)
Excerpt related to
crm hospitality services:
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered
2001 with an expanded ...
Published:
2001-03-22
-
Abstract:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement to integrate the system into a disparate system when a business-to-business or business-to-consumer
extension is part of the business model. (...)
Excerpt related to
crm hospitality services:
Collaboration and interoperability are critical where multiple business units reside under one larger corporation, or where
there is a requirement...
Published:
2006-09-20
-
Excerpt related to
crm hospitality services:
... Because hotels now offer a multitude of amenities and services, EAM for hotels needs
to integrate with a large number of third party hospitality systems. ...
Published:
2008-08-05