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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm implementation india


Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

crm implementation india  versus enterprise-wide and their CRM implementation should be accelerated and at a fixed price. Some exceptions however exist within this business space for companies that have implemented best practices and incrementally have improved demarcation of job descriptions. The largest vendors address this space more effectively than they do the typical SME space, but they still do not have a clear understanding of the difference between these organizations and large enterprises. The processes embedded in good

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Fourth Shift's evolution Within SoftBrands' DemandStream


With a set of seemingly complementary products and via a strategy of focusing on customers, astute acquisitions of more complementary software companies and a careful deployment of all resources around the world including product development, sales and customer support, SoftBrands hopes to rise from the ashes of its ill-fated predecessor, AremisSoft.

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Soffront Software


Soffront Software, Inc., established in 1992 and located in Fremont, California (US), offers an integrated CRM solution spanning marketing, sales, customer support, employee support, and portal applications. Soffront has more than 500 large enterprise customers as well as thousands of small enterprise customers worldwide. Soffront customers include companies across all industries, federal, state, and local government agencies, and the departments of many Fortune 500 corporations.  

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Syntel, Inc.


Syntel (NASDAQ: SYNT) is an IT and business process outsourcing (BPO) company. Its portfolio of services includes complex software application development and maintenance services, platform migration solutions, BPO, e-business development and integration, wireless solutions, data warehousing, and customer relationship management (CRM) implementation. Vertical industry focus areas include financial services and banking, health care, and insurance. Syntel is partnered with such companies as Business Objects, Citrix, Cognos, IBM, Microsoft, MicroStategy, Oracle, Sun Microsystems, and TIBCO, among others. Headquartered in Troy, Michigan (US), Syntel was incorporated in 1980. Syntel has over 6,500 employees and 28 offices around the globe, with 10 development centers, including 4 in the US (Troy, Michigan; Phoenix, Arizona; Memphis, Tennessee; and Nashville, Tennessee) and 6 in India (2 in Mumbai; 2 in Pune; and 2 in Chennai).

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Infor


Infor is one of the largest providers of business software in the world. The company has more than 70,000 customers, and has implementation and support capabilities in over 100 countries in the Americas, Europe, the Middle East, Africa, and Asia. Infor has 116 offices worldwide.

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Selling Smarter with CRM


CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of a successful, integrated sales strategy. Whether a company relies on inbound or outbound marketing, referrals and word of mouth, or some hybrid strategy for attracting customers and generating sales, the right CRM application can make the difference between profit and loss, or success and failure in any market. This paper examines several such tools and how they can be effectively used with multiple business models and businesses of any size.

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The 12 Cardinal Sins of ERP Implementation


The biggest single issue in ERP is the failure of a successful implementation. It is mind-boggling to continually encounter companies who make major ERP gaffes in this day and age, especially since most of the trials and tribulations of MRPII implementation were suffered and learned from in the early 1980's with alpha, beta and gamma releases. The pertinent question is what are the main causes of ERP failure and what can be done to prevent this from happening to you? There are twelve major reasons for why companies get bogged down or fail in implementing ERP. This white paper addresses them.

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CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

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8 Essential CRM Best Practices-an Executive Guide


In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+


I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.

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