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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm in cloud


When ERP and CRM Connect in the Cloud
In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s

crm in cloud  ERP and CRM Connect in the Cloud In 2010, Plex Systems , after several years of obscurity, became widely recognized as the provider of Plex Online , an enterprise resource planning (ERP) solution in the cloud. For more detailed background information on this company and its product, see TEC ’s recent Certification Report as well as my 2010 blog series on Plex . The privately held company is just closing its 2010 financials, and Plex’s current state of affairs looks like this: A 27 percent growth in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Acumatica ERP is in IBM Cloud Too


Acumatica recently announced a partnership with IBM that brings Acumatica Cloud ERP to the IBM Cloud marketplace. With the Acumatica partnership, IBM clients can utilize the Acumatica Cloud ERP solution for their business management needs, hosted on the IBM Cloud.

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2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

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FinancialForce ERP—New Player in Cloud ERP Market


With recent acquisitions of Vana Workforce and Less Software announced during the Dreamforce 2013 conference, which resulted in the addition of FinancialForce HCM and FinancialForce SCM to FinancialForce.com's product portfolio, FinancialForce.com has not surprisingly set its eyes on becoming a leading cloud ERP provider, using the Salesforce1 Platform. Senior analyst PJ Jakovljevic gives an overview of the new FinancialForce ERP application and what is has to offer adopters.

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(Forgotten) CRM and ERP Kingdoms in the Making?


Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona Enterprise CRM. Read this comprehensive analysis of Consona Enterprise CRM to find out what lies ahead for this flagship product.

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Riverbed Whitewater: Optimizing Data Protection to the Cloud


Riverbed Whitewater leverages WAN optimization technology to provide a complete data protection service to the cloud. The appliance-based solution is designed to integrate seamlessly with existing backup technologies and cloud storage provider APIs to provide rapid data retrieval, and replicate data to the cloud to provide an off-site storage location for disaster recovery. Read the ESG Lab report of the appliance's features.

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Manufacturing in the Cloud


Cloud services will be a leading driver of productivity for manufacturers over the next decade. Businesses focused on reducing costs and improving the quality of manufacturing solutions will increasingly turn to the cloud for SaaS solutions. Read this white paper by president and CEO of inKumo, Inc., and find out how this new era of technology will dramatically improve productivity and cost savings in the industry.

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How Best-in-class Plan, Budget, and Forecast in Today’s Dynamic World


Prospects for the global economy remain precarious. But effective financial planning, budgeting, and forecasting can enable successful decision making even in periods of unprecedented change. Dynamic financial planning enabled through five key elements—process, organization, knowledge management, technology, and performance management—give business leaders the tools to take action and emerge even stronger. Find out how.

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2015 Cloud BI Snapshot [Infographic]


Infographic: TEC recently surveyed its global audience of IT and business professionals about their attitudes toward and experience with cloud solutions for business intelligence (BI). See what they said.

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Cloud ERP for Manufacturing: 6 Considerations


There is no shortage of cloud-based enterprise resource planning (ERP) software offerings nowadays, for almost any vertical manufacturing market segment. But while cloud solutions are routine for many businesses, TEC data shows that they are not in wide use among manufacturing companies. TEC analyst Aleksey Osintsev explores the main reasons why manufacturers are staying away from the cloud and overturns them.

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Cloud Computing in Education


Cloud computing primarily refers to technology that delivers computing resources via the Web. The benefits of introducing these systems are most frequently discussed in relation to business, but its impact on the education sector is no less significant. Educational institutions all over the world have already adapted the cloud to their own settings and made use of its great potential for innovation. This white paper discusses some of the most important applications of cloud computing in education.

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