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(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm in healthcare  Server , and Consona CRM is in the process of developing similar functionality for the Microsoft stack. As indicated before, Consona CM/former Onyx software runs on a modern application server and uses a standards-based and service-oriented approach that enables customers to fairly quickly and easily link their core back-office, legacy applications with the Consona CM applications. In summary, by leveraging analytics, BPM, and CRM software in a fully integrated environment, Consona Enterprise CRM Read More...
ERP System for Health Care
A U.S.-based regional healthcare support network turned to TEC for help selecting a distribution enterprise resource planning (ERP for distribution) solution for its medical supply and equip...
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Documents related to » crm in healthcare


Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

crm in healthcare  Center www.crmevaluation.com scores Surado CRM high in many functional areas, against other mid-market software vendors such as Saratoga , Microsoft CRM , Epicor , and Commence Corporation . Cheryl McCarthy, Surado's Executive Vice President claims that three major objectives in creating the product line were ease of use, quick implementation, and affordability. Beyond basic sales force and marketing automation functionality, Surado CRM provides an integration module they claim eases customization and Read More...
Maximizer CRM Version 12 Gets TEC Certified
Headquartered in Vancouver, BC (Canada), with worldwide offices and business partners, privately owned Maximizer Software delivers customer relationship

crm in healthcare  features available in a CRM solution. Established in 2002 (with the predecessor company having been founded in 1995), Maximizer has sold over one million licenses to more than 120,000 companies globally. Some of its partners include Microsoft, Intel, Rogers, SAP Business Objects, Bell, and Research in Motion (RIM). I recently met with Maximizer representatives to steer certification of the latest version of Maximizer, Maximizer CRM Version 12. Maximizer’s Director of Product Management, John Easton, Read More...
Ross Systems, Inc.: In Process of Renaissance
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain industries; it is considered a

crm in healthcare  decisive steps regarding the CRM and B2B e-commerce vertical applications delivery, preferably through product alliances. Conduct ongoing cost and organization scrutiny and identify opportunities for further improvements. In fiscal 1999, the research & development personnel count, as a percentage of a total number of employees, was one of the lowest in the industry, 19%, compared to the industry average of 25% (See Figure 3). This may not be sufficient for its ambitious product development endeavors. Read More...
Philips and salesforce.com Team Up for Healthcare IT Cloud
Royal Philips and salesforce.com announced a strategic alliance in which they will work towards developing a new platform of cloud-based healthcare information

crm in healthcare  and customer relationship management (CRM).   The envisioned platform, based on the Salesforce1 Platform with cloud, mobile, the Internet of Things (IoT), and social traits, will enable collaboration and workflow, allowing caregivers to collaborate closely in support of their patients. It will also facilitate integration of data from multiple sources, including electronic medical records (EMR), diagnostic and treatment information obtained through Philips' imaging equipment, monitoring equipment, Read More...
2011 HR Technology Conference & Expo (Day 2): What Happens in Vegas Shouldn’t Have to Stay in Vegas
Day two of the 2011 HR Technology Conference @ Expo was an 8-hour marathon of talking with software vendors and attending various conference learning sessions

crm in healthcare  HR Technology Conference & Expo (Day 2): What Happens in Vegas Shouldn’t Have to Stay in Vegas Day two of the 2011 HR Technology Conference & Expo was an 8-hour marathon of talking with software vendors and attending various conference learning sessions. Here’s a brief look: Naomi Bloom (Managing Partner at Bloom and Wallace ) and Jason Averbook (Co-Founder & CEO of Knowledge Infusion ) kicked off the day with The Great Technology Debate on the topic of HR technology—what we’re seeing and Read More...
Extending CRM Concepts in ERP Systems
If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM

crm in healthcare  CRM Concepts in ERP Systems If you're a manufacturer or distributor considering an enterprise resource planning (ERP) system with an integrated customer relationship management (CRM) application, you need to find out how far the CRM concept really extends to other elements of the ERP system, such as order frequency, buyer habits, specific customer invoicing requirements, etc. How vendors answer the eight crucial questions in this report will tell you what you need to know. Read More...
Product Life Cycle Management (PLM) in Process Part 1 Proven in Discrete, Ready to Blossom in Process
Process industry companies could benefit from many of the PLM concepts that have accrued to discrete industries. But PLM has had minimum penetration into the

crm in healthcare  Life Cycle Management (PLM) in Process Part 1 Proven in Discrete, Ready to Blossom in Process Introduction Product Life Cycle Management is a series of business processes, enabled by application software, which has proven to generate business valuein a variety of industries. Discussion with end-user companies reveals a consistent list of benefits including reduced time to market, gains in engineering productivity, increased revenue, increased reuse, reduction of redesign activity and more. A review Read More...
IBM Business Analytics for Healthcare
IBM Business Analytics for Healthcare software delivers complete, consistent, and accurate information to healthcare providers. A comprehensive portfolio of

crm in healthcare   Read More...
Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!
When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy

crm in healthcare  to Know How to Survive in a Down Economy? Then Look in Your Warehouse! When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy really that bad? Or, is your Read More...
Infor Healthcare To Be Implemented at Iowa Health System
Infor has announced that the Iowa Health System (IHS) has chosen to implement a full suite of the Infor Healthcare products across IHS’s hospital network. IHS

crm in healthcare  Healthcare To Be Implemented at Iowa Health System Infor has announced that the Iowa Health System (IHS) has chosen to implement a full suite of the Infor Healthcare products across IHS’s hospital network. IHS has relationships with 28 hospitals, sees 3.1 million patient visits per year, and has a network of more than 24,000 employees. IHS will use Infor products for finance, supply chain, and human resources.  The Infor Healthcare suite of products to be implemented at IHS includes Infor Lawson Read More...
Why Is In-transit Visibility (ITV) in the Supply Chain Important?
ITV capabilities allows an organization to meet the challenges of rapidly increasing fuel prices, changes in regulatory requirements, and provides customers

crm in healthcare  TMS, SCM system, and CRM system communicate appropriate information between the CSR, production planner, forecasting team, and dispatcher to handle delayed and missed shipment issues. When reallocating shipments, the planner, CSR, dispatcher, and driver need to communicate the information in real-time. As the planner and CSR shuffle the demand between orders to eliminate the backorder issue, the dispatcher coordinates the new route with the driver. Appropriate use of ITV will reduce the cost of back Read More...
Wireless (In)Security Trends in the Enterprise
Wireless Fidelity (WiFi) has become a mainstream technology offering great benefits and efficiencies but carrying with it unique security challenges. Unsecured

crm in healthcare  (In)Security Trends in the Enterprise Wireless Fidelity (WiFi) has become a mainstream technology offering great benefits and efficiencies but carrying with it unique security challenges. Unsecured WiFi provides an easy target for hit-and-run style attacks allowing hackers to cause severe damage while remaining invisible and undetected. Ignoring the specific requirements for securing their enterprise network and users against WiFi vulnerabilities, businesses risk loss of confidential data, legal Read More...
Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

crm in healthcare  CRM Software is a Smart Investment in a down Economy Is it really possible to grow your company during an economic downturn—and still cut costs? Fortunately, the answer is yes—and there's no better way to do it than with the right customer relationship management (CRM) software. By its very nature, CRM is one of the only technologies that can both increase your company's revenues and reduce its costs . And that's a pretty good combination during tough economic times. Find out more about why CRM is Read More...
Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

crm in healthcare  in-class Marketers Drive Enhanced Customer Loyalty The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and always available. This report explores how top-performing companies are capturing, integrating, managing, measuring, and acting on valuable customer data throughout the entire customer lifecycle, to maximize customer loyalty and achieve best-in-class bottom-line results. Read More...

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