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The Importance of Server Robustness in CRM
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on

crm in java  developing a native OS/400 CRM solution. In other words, Wintouch cannot be operated in a Microsoft Windows environment. Wintouch eCRM, takes full advantage of the robust iSeries and also offers an alternative to Windows operated customers. The system can be hosted both on and off-site. If hosted off-site at the vendor's premises, Wintouch eCRM 6.0 can be considered a platform independent solution which may make it an ideal solution for mid-size and larger businesses. Using Wintouch as an ASP solution, Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm in java


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm in java  Server , and Consona CRM is in the process of developing similar functionality for the Microsoft stack. As indicated before, Consona CM/former Onyx software runs on a modern application server and uses a standards-based and service-oriented approach that enables customers to fairly quickly and easily link their core back-office, legacy applications with the Consona CM applications. In summary, by leveraging analytics, BPM, and CRM software in a fully integrated environment, Consona Enterprise CRM Read More...
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

crm in java  an investment. When evaluating CRM packages, be sure to factor in investments of both time and capital in your ROI analysis. Rollback Capability - The ability of an RDBMS, in the case of a catastrophic failure, to be able to return to, or roll back to, a set point in time when the database was known to be stable. This is less preferred than the ability for an RDBMS to fail-over to a hot spare server, losing no data and suffering no down time in the process.   S   Sales Pipeline - This is the list of Read More...
Besieged By The CRM Throne Aspirants, King Siebel Delivers
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft

crm in java  for currently less powerful CRM offering of those, in exchange for the potential long-term benefits of extended enterprise applications integration and subsequently lower TCO. The fact is also that the CRM functionality offered by ERP leaders will not necessarily be inferior in every case either. As the CRM market is maturing, most major players are functionally converging, which forces users to consider many other order winning criteria in their selection process. Although Siebel's functionality in Read More...
Intentia's Movex for Food and Beverage: Gaining a Foothold in North America Part Three: Observations and User Recommendations
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM

crm in java  (ERP), customer relationship management (CRM), supply chain management (SCM), business performance measurement (BPM), value chain collaboration, and e-business and although tempting to its target market, it may not likely be as profound or able to deal with the same levels of complexity as the best-of-breed concoctions or the industry's leaders' offerings. For exis0ting customers of the Java-based product or for new customers who already made the decision to implement this product, such integration can Read More...
CRM Essentials
CRM Essentials is a management consulting and advisory firm focusing on customer relationship management strategy and processes.

crm in java  Essentials CRM Essentials is a management consulting and advisory firm focusing on customer relationship management strategy and processes. Read More...
SYSPRO CRM
SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are

crm in java  CRM SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

crm in java  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More...
Prepare for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise
For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to

crm in java  for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to apprehension and fear. Regardless of your particular posture, the smart company needs to understand how in-memory works and what it represents, and craft a purposeful roadmap for their in-memory future. Download this primer on Read More...
Blending Transactions and Analytics in a Single In-Memory Platform: Key to the Real-Time Enterprise
This white paper discusses the issues involved in the traditional practice of deploying transactional and analytic applications on separate platforms using

crm in java  Transactions and Analytics in a Single In-Memory Platform: Key to the Real-Time Enterprise This white paper discusses the issues involved in the traditional practice of deploying transactional and analytic applications on separate platforms using separate databases. Rather than using separate transactional and analytical applications built on separate platforms, a single data management environment for both systems of record and systems of decision would yield numerous benefits. These include Read More...
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

crm in java  Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More...
Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation
Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of

crm in java  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More...
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

crm in java  a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More...
2011 Customer Relationship Management Buyer's Guide: Innovations in CRM
Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software

crm in java  Buyer's Guide: Innovations in CRM Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors. Read More...

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