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Abstract:
A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with
a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes
were risky. The provider needed a more cost-effective way (...)
Excerpt related to
crm in telecom industry:
Scale without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry.
Source: Appistry. Document Type: Case Study ...
Published:
2010-03-11
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Abstract:
All too often, telecom companies try to innovate in scattershot ways that make it difficult to identify market opportunities.
They dedicate valuable resources to developing services, only to see these services fail in the marketplace. That’s why telecom
companies need to implement better approaches to (...)
Excerpt related to
crm in telecom industry:
Service Innovation Management for the Telecommunications Industry. Source: SAP. Document Type: White Paper
Description: All too often, telecom companies try to ...
Published:
2010-08-02
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Abstract:
To compete effectively in the digital marketplace, telecom companies must answer a new call. New multisided business models
require changes in the way they collaborate with partners, price offerings, and service customers. Discover the best practices
and technologies that can help your telecom company ta (...)
Excerpt related to
crm in telecom industry:
... Discover the best practices and technologies that can help your telecom company take
advantage of this industry transformation while supporting profitability ...
Published:
2011-08-08
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Abstract:
Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marketing team have its say. Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal
Analyst P.J. Jakovljevic discovers that Cincom (...)
Excerpt related to
crm in telecom industry:
Technology Evaluation Centers (TEC) Principal Analyst PJ Jakovljevic rediscovers Cincom Acquire and lets its product management
and product marke...
Published:
2011-09-08
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Abstract:
The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more
employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence
of technologies involved, however, can cause service prov (...)
Excerpt related to
crm in telecom industry:
Convergence or Confusion? The Challenge of Telecom Service Provision. ... The Challenge
of Telecom Service Provision</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Excerpt related to
crm in telecom industry:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Paper...
Published:
2010-03-11
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Excerpt related to
crm in telecom industry:
... evaluate this product]), a Consona industry solution for ... Knova,
a Consona CRM solution, acquired in March ... tech (hardware and software), telecom
and complex ...
Published:
2007-12-11
-
Excerpt related to
crm in telecom industry:
... services, professional services, manufacturing, telecom, and others ...
customer base for Dynamics CRM and appeal ... More than 50 industry solutions
have been built on ...
Published:
2010-03-01
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Abstract:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Excerpt related to
crm in telecom industry:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Published:
2010-02-05
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Abstract:
We'll change your mind about Selecting ERP for Oil and Gas Industry Contractors and Vendors.Read our Free whitepaper. Many
oil and gas industry suppliers chose enterprise software prior to 1999, when software designed to meet the needs of the oil
and gas industry didn’t exist. This affects the efficienc (...)
Excerpt related to
crm in telecom industry:
Selecting ERP for Oil and Gas Industry Contractors and Vendors. Source: IFS. Document Type: White Paper Description:
Many oil and ...
Published:
2010-03-11
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Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
crm in telecom industry:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
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Excerpt related to
crm in telecom industry:
... it can provide industry-specific know-how), it is looking to further expand its reach
to such industries as communication (telecom), healthcare, hospitality ...
Published:
2010-09-21
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Excerpt related to
crm in telecom industry:
... operations and 15 years specifically in the supply chain industry. ...
supplier lifecycle management (SLM), service procurement, and telecom expense management (TEM ...
Published:
2012-02-15
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Abstract:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Excerpt related to
crm in telecom industry:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Published:
2008-10-13
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Abstract:
The Importance of Component Event Management in a PLM Strategy. Documents and Other Software Package to Use In Your Complex
System Related To The Importance of Component Event Management in a PLM Strategy. Component event management promises an answer.
Component event management is a methodology to system (...)
Excerpt related to
crm in telecom industry:
The Importance of Component Event Management in a PLM Strategy. Documents and Other Software Package to Use In Your Complex
System Related To The I...
Published:
2010-03-11
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Abstract:
When telecom operators interconect to send or receive different types of traffic, call detail records (CDRs) are generated
at both ends. These CDRs need to be reconciled periodically to find errors, if any. While there are industry standards for
resolving these errors, comprehensive reconciliation soluti (...)
Excerpt related to
crm in telecom industry:
... com. Document Type: White Paper Description: When telecom operators interconect to ...
While there are industry standards for resolving these errors, comprehensive ...
Published:
2010-03-11
-
Excerpt related to
crm in telecom industry:
... open doors to many opportunities for the IT industry, because organizations ...
direct their investments in exploring new technologies (telecom, mobile technology ...
Published:
2009-01-07
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Excerpt related to
crm in telecom industry:
... Regardless of the industry, frequent mergers and ... existing transactional
systems such as CRM, ERP, order ... tech, medical, financial services, telecom,
media, and ...
Published:
2009-10-23
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Abstract:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other
applications, when combined with effective project mana (...)
Excerpt related to
crm in telecom industry:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that to...
Published:
2010-03-11
-
Excerpt related to
crm in telecom industry:
... the News: Gartner Lawsuit. Filed Under (Industry Observation) by ...
years ago, a woman sued a telecom company because ... CAD Cloud Computing collaboration
CRM eam ERP ...
Published:
2009-12-09