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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crm iraq


The Enterprise Applications 'Arms Race' To Be Number Three
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global and Infor seem to be showing signs of

crm iraq  very recently, Epiphany for CRM and Boniva for HCM capabilities, which will be discussed later). SSA Global has been selling these ERP extensions (which in the SCM and SCE applications case are for all ERP products from the separate strategic SCM unit) primarily, but not necessarily to its existing ERP customer base (see SSA Global Forms a Strategic Unit with an Extended-ERP Savvy ). The Epiphany acquisition has resulted in a new strategic CRM unit too. The integration of SSA Global's acquired products in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


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