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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 crm it solutions


On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.
You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) Software Evaluation Report

This comprehensive, customer relationship management (CRM) Software Evaluation Report covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. 

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Documents related to » crm it solutions

How ERP and CRM Solutions Can Save You Money


Simply visit microsoft's dynamics ERP and CRM resource center to find out how microsoft dynamics can help your business prosper in a difficult econ...

crm it solutions  evaluate Microsoft ERP and CRM products so you can see for yourself how easily they work with your business It isn't an easy business climate, but there are things you can do to improve your company's situation. One of them is to look into how Microsoft Dynamics can help your company succeed in difficult times. Visit the Microsoft Dynamics online resource center at http://www.dynamicsmea.com/ today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

crm it solutions  go with for our CRM product. Though I admit, it worries me that the sales person I originally worked with is no longer with the company. Also, as I stated before, we selected Datexcorp to provide us with our WMS solution, so really, they were not too bad during the sales process, they just had to show a piece of junk product. It ends up being just like a car dealership, you end up picking the deal that leaves you with the least bad taste in your mouth. Even though you know they shouldn't, they still all Read More

How to Embrace CRM and Make it Succeed in Your Organization


Customer relationship management (CRM) is growing in importance as a competitive tool. However, a successful CRM solution must consider many factors, including a well-defined implementation strategy, the people factor, and the need for integration with the incumbent enterprise resource planning solution. If these conditions are met, CRM can have a dramatic impact on internal processes, customer satisfaction, and company profitability.

crm it solutions  to Embrace CRM and Make it Succeed in Your Organization How to Embrace CRM and Make it Succeed in Your Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. For the last 30 years we have been the leading player in supplying mid-market manufacturers and distributors with enterprise business applications. On a daily basis SYSPRO empowers thousands of users at over 14,000 installations in more than 60 countries. Source : Syspro Read More

"Best" of the Three CRM Solutions


In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new "trio" product lines ACT, ACCPAC, and SalesLogix on the battleground.

crm it solutions  in customizing the general-purpose CRM applications. Despite the fact that SalesLogix has been marketed to a large array of industries, it is in the services that it has been most successful. In order to penetrate the market evenly across all sectors, and achieve a uniform market penetration that spans all sectors, SalesLogix needs to offer vertical versions. As partners have already built vertical solutions as customizations for individual customers or customer groups, the company is further considering Read More

IT Services


Infosys IT infrastructure services include infrastructure management for servers, security, database, applications, and networks.  

crm it solutions  Services Infosys IT infrastructure services include infrastructure management for servers, security, database, applications, and networks. Read More

Grupo Posadas S.A.B. de C.V. Implements Hosted IT Infrastructure and Saves 30% on IT Maintenance




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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

crm it solutions  New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements Read More

Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

crm it solutions  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More

IT Epidemic: Treating IT Client Relationship Breakdown


The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time.

crm it solutions  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More

i-flex solutions


i-flex solutions (Reuters: IFLX.BO & IFLX.NS) provides IT solutions to the financial services industry. The company has serviced over 495 customers in more than 105 countries. i-flex has over 3,800 employees operating from eleven development centers across India, Singapore, and the USA. The company has a global reach with a sales, marketing and support presence covering twenty overseas locations, including four subsidiaries (i-flex solutions inc. in the USA, i-flex solutions b.v in the Netherlands, i-flex solutions pte. ltd. in Singapore, and SuperSolutions Corporation in the USA). In addition, i-flex is represented in over 50 countries through 25 corporate business partners. i-flex also has alliance and implementation relationships with industry leaders such as Hewlett Packard, IBM, Intel, Microsoft and Oracle.

crm it solutions  flex solutions i-flex solutions (Reuters: IFLX.BO & IFLX.NS) provides IT solutions to the financial services industry. The company has serviced over 495 customers in more than 105 countries. i-flex has over 3,800 employees operating from eleven development centers across India, Singapore, and the USA. The company has a global reach with a sales, marketing and support presence covering twenty overseas locations, including four subsidiaries (i-flex solutions inc. in the USA, i-flex solutions b.v in the Read More

A3 Solutions, Inc.


A3 Solutions develops A3 Modeling, software for dashboards and budgeting forecasting consolidations. The company’s focuses include corporate performance management and balanced scorecards.

crm it solutions   Read More

nConcert Solutions, LLC


Building valuable business relationships for more than 25 years, the people of nConcert Solutions have helped their clients meet the challenges of the market place with innovative and cost-conscious solutions. From streamlined financial systems to award-winning web sites, the nConcert team delivers a blend of business savvy, technological prowess, and common sense values designed to exceed client expectations. Like other bodies of knowledge such as legal advice, graphic arts or accounting, nConcert believes smart business people search out the expertise of companies like nConcert to become trusted allies to stay ahead of the market place and their competitors. nConcert delivers technology solutions in the areas of finance, operations, sales and marketing. Our solutions involve the synergistic use of business application software, hardware, subject matter expertise, technical and implementation skills that provide businesses with answers to a specific business problem or set of problems. We deliver those solutions to mid-market enterprises as well as divisions of global enterprises. Regardless of size each client is afforded individualized attention and service. Our mission at nConcert is simple. Work with clients not just for them delivering on time, on budget, quality solutions for their business problems. We win when we both mutually succeed in doing so.

crm it solutions  Best Software, Cognos, ERP, Great Plains, MAS 500, MBS, Microsoft, Microsoft Business Solutions, SCM,Solomon Read More

Control Technology Solutions


Control Technology Solutions is a leading software solutions provider focused on enabling clients to get the most return on their technology, resources and investments. Our proprietary product, softWrench™, enhances and simplifies the robust capabilities of Maximo and other IBM Tivoli solutions.

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Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM




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