-
Abstract:
Security Benefit is a financial services company based in Topeka, Kansas (US). The company’s outside sales team operates
from remote locations nationwide. For years, the company used an internally developed contact management system to support
its remote sales force. But, field sales staff couldn’t s (...)
Excerpt related to
crm lead management:
... nationwide. For years, the company used an internally developed contact management system
to support its remote sales force. But ...
Published:
2010-03-11
-
Abstract:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Excerpt related to
crm lead management:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Published:
2000-03-17
-
Abstract:
Just as back-office automation became critical for competitive success in the last half of the twentieth century, customer
relationship management (CRM) is today’s imperative for success. However, the key to creating business value with CRM is remembering
that business strategy and technology strategy (...)
Excerpt related to
crm lead management:
... as back-office automation became critical for competitive success in the last half of the twentieth century,
customer relationship management (CRM) is today ...
Published:
2010-03-11
-
Abstract:
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment.
Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools
that any size of business can deploy. Indeed, many (...)
Excerpt related to
crm lead management:
Cutting the Risk from CRM Purchase and Deployment. Get Free Documentation for Cutting the Risk from CRM Purchase and Deployment.
Customer relations...
Published:
2010-03-11
-
Abstract:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound.
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer
experiences to differentiate themselves from the (...)
Excerpt related to
crm lead management:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant
and Time-Bound. With product lif...
Published:
2010-03-11
-
Abstract:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and penetration. Typical functional components of marketing automation include customer data cleansing and
analysis tools, and campaign management systems. (...)
Excerpt related to
crm lead management:
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics
of market share and p...
Published:
2005-08-16
-
Abstract:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource
planning (ERP) product with salesforce.com’s Sales C (...)
Excerpt related to
crm lead management:
Plex Online integrates with salesforce.com's Sales Cloud 2. TEC interviews Patrick Fetterman, vice president of marketing
at Plex Systems. In early...
Published:
2011-01-28
-
Abstract:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for (...)
Excerpt related to
crm lead management:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firm...
Published:
2000-11-02
-
Abstract:
Roland, a worldwide provider of graphic design and digital music services and products, was relying on several systems for
leads distribution. As a result, the process often took weeks or even months, and there was no feedback into what happened
with leads once handed to a dealer. Learn about the solutio (...)
Excerpt related to
crm lead management:
... Learn about the solution that helped the company create a centralized repository of customer data and
significantly reduce lead time. ...
Published:
2010-03-11
-
Abstract:
Building customer relationships requires six key elements to be in place and working together to maximize your customer relationship
management (CRM) investment. Because these strategies are synergistic, one missing piece can have an impact on the effectiveness
of the other parts. Find out about the six (...)
Excerpt related to
crm lead management:
... to maximize your customer relationship management (CRM) investment
... the six components that can lead you to having—and using—a profitable CRM
system that ...
Published:
2010-03-11
-
Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
crm lead management:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
-
Abstract:
In response to the harsh economic climate, communications service providers (CSPs) are concentrating on improving offers
of voice, content, and data services. But these offers work best when they are attractive to the customer, and made in real
time and through the right channel. Discover solutions that (...)
Excerpt related to
crm lead management:
... Discover solutions that enable functionality for real-time offer management optimized
within the context of enterprise processes. ...
Published:
2010-09-01
-
Abstract:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your Acquisition In Relation To Social CRM. Most of your customers and prospects expect you to be involved
in social media—and they’ll be more likely to do (...)
Excerpt related to
crm lead management:
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer. Find Free Guidelines and Other
Solutions to Define Your...
Published:
2010-03-11
-
Abstract:
IT Sales Lead Generation. Download Free IT Report on the IT Sales Lead Generation. The sales lead generation process for technology
companies is very different from lead generation in other industries. Technology sector needs are more precise, and the target
market is almost exclusively business-to-busine (...)
Excerpt related to
crm lead management:
IT Sales Lead Generation. Download Free IT Report on the IT Sales Lead Generation. The sales lead generation process for technology
companies is ve...
Published:
2010-03-11
-
Abstract:
When considering a customer relationship management (CRM) solution, it’s critical to understand the needs of your sales team.
All too often, CRM applications have too much depth and complexity—and as a result, they fall into disuse. Some features may
actually increase the effort of your sales people (...)
Excerpt related to
crm lead management:
... Type: White Paper Description: When considering a customer relationship management (CRM)
solution, it’s critical to understand the needs of your sales team. ...
Published:
2010-03-11
-
Abstract:
In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within
their account bases. To achieve this level of sales efficiency, you need a sales force automation (SFA) system that manages
pipeline performance and territory alignment, and analyzes (...)
Excerpt related to
crm lead management:
... need a sales force automation (SFA) system that manages pipeline performance and territory alignment,
and analyzes customer relationship management (CRM) data. ...
Published:
2010-09-01
-
Excerpt related to
crm lead management:
... is based in Barcelona, Spain and will lead the roll ... earlier on
(in Part I), Agresso CRM will be ... In, whereby the similar Agresso Talent Management
and Agresso ...
Published:
2008-01-28
-
Abstract:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products Across Multiple Sales Channels. Manitou, a global producer of complex make-to-order forklift trucks,
wanted to optimize sales processes to overcome several cha (...)
Excerpt related to
crm lead management:
Optimizing Selling and Ordering Processes for Complex Products Across Multiple Sales Channels. Documents and Other Package
to Use Complex Products ...
Published:
2010-03-11
-
Abstract:
Manufacturers and service companies are facing a blackhole in sales lead management: costing sales. By using a workflow for
lead and opportunity management, that efficiently routing and tracking sales, sales efficiency will increase and produce a
bigger pipeline, and more sales will be closed. (...)
Excerpt related to
crm lead management:
... DataForceOne. Document Type: White Paper Description: Manufacturers and service companies are facing
a blackhole in sales lead management: costing sales. ...
Published:
2010-03-11
-
Abstract:
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector.
The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio,
and Prime Response no longer exist. Amongst the few (...)
Excerpt related to
crm lead management:
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector.
The number of indepe...
Published:
2004-05-06