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Software Functionality Revealed in Detail
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 crm manager job description


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

crm manager job description  as part of Consona CRM , a division of Consona led by general manager Tom Millay. Initially, Onyx followed in the path of previous Consona acquisitions in the sense that Consona continued to support, maintain, enhance, and sell the Onyx product line. Given the company’s vitality, one cannot help feeling that Onyx’s potential had long been hampered by its loss-making aura, which was difficult to shake off (see Onyx Software: CRM Vendor Battling for Viability ). Onyx’s situation was further

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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DB2 Content Manager


DB2 Content Manager software integrates and delivers critical business information which offers new business value, on demand. Its software and solutions support multiple information types, such as images, documents, e-mail, web content, e-records, and multimedia—and provide appropriate content, based on user intent and relevancy. The DB2 Content Manager portfolio is designed to help transform business with improved productivity and streamlined compliance.    

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C2


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