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Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

crm market leaders  Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact Market Impact The erstwhile frenzy of enterprise applications software company mergers and/or acquisitions was not exactly a big surprise, as consolidation is normal to almost every industry. The Y2K-problem caused a market slump in 1999 and the current protracted global economic slowdown has been particularly hard on the smaller vendors, which have the same need to expand their offerings but much scarcer resources at their dispos Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm market leaders


Focus Experts’ Briefing: BI Buying Advice and Market Leaders
Business intelligence (BI) software allows businesses to gather, store, and analyze data so they can make better business decisions. But what considerations you

crm market leaders  Experts’ Briefing: BI Buying Advice and Market Leaders Business intelligence (BI) software allows businesses to gather, store, and analyze data so they can make better business decisions. But what considerations you should make before shopping for BI software? This document leverages the expertise of Focus Experts and other Focus Community members to help you identify key factors to consider when searching for a BI solution, and give you insight into the BI vendor landscape. Read More...
SCE Leaders Partner To See Beyond Their Portfolio Part Two: Market Impact
Further acquisition, partnerships, and internal development will continue to accelerate offering a much-richer level of functionality throughout the entire

crm market leaders  management/customer relationship management (CRM), warehouse/yard/transportation management, integrated business intelligence (BI) and performance measurement, as well as industry-specific functions. Vendors lacking the technical expertise for the development of integration and business process management (BPM) platforms, and analytical planning engines will find it necessary to preferably OEM-embed or just loosely partner for this functionality. Having said all the above, to be able to react to Read More...
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2

crm market leaders  Syspro Group with IMPACT CRM and IMPACT eCRM This is Part 1 of a two-part analysis of recent news from Tier 2 and Tier 3 ERP vendors.   Part 2 will discuss the market Impact and makes User Recommendations. Frontstep Capacity Promiser On March 19, Frontstep, Inc. (NASDAQ: FSTP, www.frontstep.com ), a prominent global mid-market provider of business applications and services for manufacturers and distributors, announced the release of Frontstep Capacity Promiser , which is devised to allow companies to Read More...
Besieged By The CRM Throne Aspirants, King Siebel Delivers
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft

crm market leaders  uncontested supremacy in the CRM market for the past several years seems to be nearing the end, as one is to wonder whether the above-mentioned impressive CRM functional enhancements will suffice for fending off the competition. In the current economic climate, Siebel's CRM-centric functionality bells-and-whistles may look ever less compelling, as enterprises with heavy ERP investments from ERP leaders-turned CRM wannabes will likely settle for currently less powerful CRM offering of those, in exchange Read More...
Oracle CRM
Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features

crm market leaders  CRM Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, sticky notes features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint. Read More...
10 Strategies for Choosing a Mid-Market ERP Solution
Find out in 10 strategies for choosing a mid-market ERP solution.

crm market leaders  Strategies for Choosing a Mid-Market ERP Solution Are you a midsized company looking for an enterprise resource planning (ERP) solution? Now's a great time to buy. Not only are the traditional mid-market ERP vendors hungry for your business, but so are the big players. Top-tier ERP vendors like SAP, Oracle, and Microsoft are chasing midsized buyers like never before. And everyone's willing to compete to make you their customer. So how do you make the most of this information? Find out in 10 Strategies Read More...
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm market leaders  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

crm market leaders  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales force, marketing, and service automation.   Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More...
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

crm market leaders  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More...
Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Three: Market Impact On SSA GT
Like the previous few SSA GT's acquisitions, this merger too seems aimed at enlarging combined Baan and SSA GT's customer base, market share, and, more

crm market leaders  platform. Further, Baan PLM, CRM and SCM enhancements to many SSA GT's products might not take off in earnest in the short term until cross-platform integration challenges are completely solved. In fact, SSA GT has already developed an integration architecture that runs on a J2EE application server and provides common integration for portal applications to legacy applications. The infrastructure also enables integration to SSA GT extension products, other software solutions and to future SSA GT product Read More...
Get Your Sales Team Going with Mobile CRM
As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

crm market leaders  Team Going with Mobile CRM Are your field salespeople performing at peak ability? Are they connected and ready to do the things that bring in sales anytime and anywhere? Wouldn't it be a worthwhile objective to get your salespeople booking more face time with clients, and winning more business in less time? It's all possible, if you equip your salespeople with mobile CRM. As you'll discover in the executive brief Get Your Sales Teams Going with Mobile CRM , mobile CRM lets your sales reps perform more of Read More...
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

crm market leaders  Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More...
Market Impact of Lawson-Intentia Merger
The Lawson and Intentia merger might create a much-needed, strong statement for the market, and provide the mid-market with more options. It may also decrease

crm market leaders  former customer relationship management (CRM) partner Siebel Systems , and of Intentia merging with another struggling Swedish peer, IFS (see IFS Continues Its Reinvention through Pruning ). Also there were suggestions of Intentia merging with a recovering Geac or being acquired by SSA Global . There were other indications that deflected any indication of an Intentia-Lawson merger, such as Intentia's recently lost bid for MAPICS , which instead was awarded to Infor Global Solutions . Moreover, as Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

crm market leaders  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More...

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